** Update ** Would give 0 stars if it was possible. I was asked to remove this review as Bedlam did not cancel the booking, they just couldn't provide the service on the day booked?? They offered t... See more
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See what reviewers are saying
From the moment we arrived, the team at Bedlam Paintball made us feel welcome and excited for the day ahead. The game zones are so well designed — it really feels like stepping into a movie scene. The... See more
Company replied
We booked Bedlam Paintball for my best mate’s stag do, and it was easily the highlight of the weekend. The atmosphere was amazing, the staff had great banter, and the games were intense but safe. Ever... See more
Company replied
Fantastic company and service. The whole booking process was easy, quick and effective. I am very excited and honoured to be donating tickets to the Dorset and Somerset Air Ambulance charity in aid of... See more
Company details
Written by the company
Bedlam Paintball is the UK’s foremost Paintball, Lasertag & Splatmaster company, with premier paintball venues in the Edinburgh, Glasgow, Aberdeen and Dundee areas, as well as over 120 affiliate paintballing sites across the UK You haven't played paintball until you've played Paintball. Paintball is unlike anything you've ever experienced. Immerse yourself in our detailed, imaginative game scenarios and custom-built Game Zones. Whether you're planning a birthday, stag or hen party with a twist; looking for unique team-building opportunities for your school or corporate group; or simply want to do something really different with your mates this weekend, Bedlam is the place to book your day out for paintball.
Contact info
32 Annandale Street, EH7 4AN, Edinburgh, United Kingdom
- 08004102020
- roman@bedlam.co.uk
- bedlampaintball.co.uk
4.1
Great
718 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Brilliant place 👌 definitely coming…
Brilliant place 👌 definitely coming back again.
11 May 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi Denis,
Thank you for taking the time to leave us a review!
Still waiting on response
I have previously wrote a review for the Edinburgh venue and as seen they have replied however I do not have an option to reply and although they say in the review to reach out, I have and they have not replied!
Please do not look at that reply and think by this well written response they are good. I have the emails, photos and recording.
Still waiting on a response. I did say I would send the recording but later told them to continue with the complaint without the recording, I am still waiting on a response. I have also said I would meet them to discuss and let them hear the recording.
They do not care.
Like I said I don’t usually leave reviews but for the amount of money they charge I really don’t want anyone else to end up in the same situation.
28 April 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi Donna,
We have supplied you with a response to the complaint and we have requested the recording a number of times now. We have also replied to your previous review. We are extremely keen to receive this recording.
You have made another request to meet with a member of the customer services team at a location. However, this will not be possible.
Can you please send the recording to customerservices@bedlam.co.uk.
Until we receive the recording we will assume this matter is at a close.
Thanks,
Bedlam
Visited here on Saturday
Visited here on Saturday! What a day we had. Really good gaming Zones and the staff were absolutely amazing!
11 May 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
HI Ashley,
Thank you for taking the time to leave us a review.
Thanks,
Bedlam
Rip off!
Booked laser tag for 8 people, turns out it wasn't even with bedlam, (They conveniently missed that bit out when i was booking it) nor did they tell me that they were a booking agency and charged me £140 more than I could've got for if I booked direct! NEVER AGAIN.
27 April 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Thank you for your review.
To clarify, we are a paintball operator with our own venues of which we own ourselves and we also have over affiliate venues throughout the UK offering a booking service.
This is detailed on our website.
Thanks,
Bedlam
Got back to me quickly and were able to…
Got back to me quickly and were able to answer all my questions! Very friendly on the phone
6 May 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi Joanna,
Thank you for taking the time to leave a review! I will pass on your feedback!
The booking and staff knowledge was…
The booking and staff knowledge was excellent, easy, answered my questions.
Haven't participated in the activity yet so can't comment yet.
Thanks
19 April 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi Denise,
Thank you for taking the time to leave a review! I will pass on your feedback!
Thanks Chris
Chris was very helpful with organising my son's birthday party.
12 April 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi Natasha,
Thank you for taking the time to leave a review! I will pass on your feedback!
Visited the Edinburgh venue this…
Visited the Edinburgh venue this weekend with a group of friends. Had a great time! Staff were abso fantastic! Had a great day and will be back
6 April 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hello Kevin,
Thank you for review. We are so glad you had a great time. We hope to welcome you again soon.
Top class
Had a great time today on the Edinburgh venue with my work. Really enjoyed myself and they had really amazing gaming zones!
Will definitely be back!
8 March 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi Nouman,
Thank you for taking the time to leave us a review! We are delighted you had a great day!
Works day out
Had a great time here today at the Edinburgh venue! Took my team here for a day out and we had an absolute blast! The guys on site were fantastic and really looked after us. Would highly recommend!
8 March 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi Chris,
Thank you for taking the time to leave us a review! We hope to welcome you again soon!
Daylight robbery
Didn't make clear they are an agency rather than a paintball company.
Charged 30£ more than it would have been for us to book direct at the location and no refunds.
On hold when originally called for half an hour.
Outrageous daylight robbery.
8 March 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Thank you for your review.
To clarify, we are a paintball operator with our own venues of which we own ourselves and we also partner with venues throughout the UK offering a booking service.
If you would like to discuss this further please reach out.
Thanks,
Bedlam
Great day service was excellent
27 January 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi John,
Thank you for taking the time to leave us a review!
Reply from Bedlam Paintball & Lasertag Company
Hi Yvonne,
Thank you for taking the time to leave us a review! We are delighted you had a great day!
Chris was helpful and direct
Chris was helpful and direct. Knew his stuff and very polite
13 January 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi Thomas,
Thanks for taking the time to leave us a review! I will pass your feedback onto Chris.
Thanks!
Amazing customer service
Amazing customer service, really looking forward to it
8 January 2024
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi Stacey,
Thank you for taking the time to leave us a review!
We look forward to welcoming your group at the venue on the game day!
Fair games
Fair games
Very helpful with anything that I needed to know
Great team
22 December 2023
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi James,
Thank you for taking the time to leave us a review!
We are super happy the guys on site look after your group. I will pass your feedback on and we hope to welcome you again soon!
Thanks
Great experience
Great experience , boys went all out, genuine, Cameron, Fahdi and yousef Were class.
15 December 2023
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi David,
Thank you for taking the time to leave us a review!
We are super happy the guys on site look after your group. I will pass your feedback on and we hope to welcome you again soon!
Thank
Reply from Bedlam Paintball & Lasertag Company
Hi John,
Thank you for taking the time to leave us a review!
We hope to welcome you again soon!
Fab day
Fab day. Well run. safety conscious. Lots of variability. Thanks
25 November 2023
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi Cathy,
Thank you for taking the time to leave us a review. We are so glad you had a great day!
We hope to welcome you back again soon!
Thanks
Great experience
11 November 2023
Unprompted review
Reply from Bedlam Paintball & Lasertag Company
Hi Menzies,
We are so happy you had a great day! Thank you for taking the time to leave us a review! We hope to welcome you again!
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