Beer RitzReviews 

282
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, particularly the unique and high-quality beers, with many noting their long use-by dates. People frequently highlight the swift and efficient delivery service, often receiving their orders the next day, and appreciate the secure and well-packaged items that arrive intact. The ease of ordering through a user-friendly website and the competitive pricing are also frequently mentioned as positive aspects. However, some customers also noted occasional issues with delivery, such as a chipped glass upon arrival or delays that extended beyond the advertised timeframe, sometimes due to multiple courier transfers. A few other people also felt that delivery charges were high, especially for orders that experienced delays.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Consumers find the product selection to be excellent, with a great range of beers for all tastes, including... See more

Order

Reviewers express satisfaction with the ordering process, finding it easy and convenient to place an order.... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent selection of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both the products and service were exceptional. A much sought after glass was bought from the company at an excellent price, along with the delicious beer of the same brand, which together made up a... See more

Company replied

Rated 5 out of 5 stars

A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more

Company replied

Rated 5 out of 5 stars

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

Company replied

Rated 5 out of 5 stars

Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!

Company replied


Company details

  1. #12 of 31 best companies in Beer shop

Written by the company

We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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4.8

All reviews

(282)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great selection of Christmas beers

Great selection of Christmas beers and dispatched and arrived within 48 hours down to London.

Expensive P&P though FB

29 November 2025
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Reply from Beer Ritz

Thanks for taking the time to leave the positive review. You're right that the P&P is a bit on the high side, but this is what the couriers charge us for the fragile-handling service (in fact, they charge us a bit more than you pay). We've tried lots of options over the years, and we've always come back to this courier, as their service is very reliable.

Rated 5 out of 5 stars

Great service

Great service, always ready to help and very quick despatch. Perfect.

3 December 2025
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Reply from Beer Ritz

Thanks Stephen, we're very pleased you're happy with the service you get from us!

Rated 5 out of 5 stars

Best in Beer

Amazing company - great selection of beer and extremely fast delivery! Couldn’t be better.

30 November 2025
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Reply from Beer Ritz

Thank you for your review Antony! We hope you enjoy your beers :)

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery

26 November 2025
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Reply from Beer Ritz

Hi Tomer, thanks for taking the time to leave the positive review. We hope to hear from you again soon.

Rated 5 out of 5 stars

First time ordering as some unique…

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

26 November 2025
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Reply from Beer Ritz

Thanks for your review, we're pleased you enjoyed our service (and hopefully the beers too!)

Rated 5 out of 5 stars

Simply amazing!

Firstly, amazing products. This beer is the finest you will ever find. The speed and excellence of delivery is unparalleled. Brilliant service, thank you.

3 November 2025
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Reply from Beer Ritz

Hi Daniel, Thank you for your amazing review! We are really happy to hear all of these positives :)

Rated 5 out of 5 stars

No complaints

Supplied a beer I was having trouble finding, with no fuss and prompt delivery.

28 October 2025
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Reply from Beer Ritz

We are happy we managed to supply your beer :) Thank you Nicolson. We hope to see you again soon.

Rated 5 out of 5 stars

Recommended

Beers arrived very quickly and very well packed . There was an excellent choice and the prices were great.

28 October 2025
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Reply from Beer Ritz

Thank you for your kind review Edward. We hope you enjoy your beers :)

Rated 5 out of 5 stars

Good price and fast delivery

Good price and fast delivery. I cant fault the service and would recommend to anyone. The packaging is also great so there were no breakages.

9 October 2025
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Reply from Beer Ritz

Thank you for your kind review Jon! We hope to see you again soon :)

Rated 5 out of 5 stars

Good online beer shop

Great range of products that are not really available in shops, fast delivery.

12 October 2025
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Reply from Beer Ritz

Thank you for your kind review Terry. We hope you enjoy your beers :)

Rated 4 out of 5 stars

Good experience

Easy to order.
Arrived on time with good information from courier.
Product good.
Price a bit steep

11 October 2025
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Reply from Beer Ritz

Hi Konrad, thanks for the positive review. A lot of people tend to double up on the smaller cans to offset the cost of delivery - maybe this might help bring down the overall price next time? The delivery charge is set for the first 20kg, so you can add up to that weight for no extra charge.

Rated 3 out of 5 stars

Very pleased with the beer but…

Very pleased with the beer but disappointed with the delivery which arrived many days too late.

11 October 2025
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Reply from Beer Ritz

Apologies for the late delivery of your order. Delivery was attempted on a next day service, but there was nobody home to receive it, and no "leave safe" instruction. I can see that you updated these, and delivery was made and the goods left safe.

Rated 5 out of 5 stars

Excellent as always

Excellent as always

6 October 2025
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Reply from Beer Ritz

Thanks for the review - coming from a repeat customer, this means a lot!

Rated 5 out of 5 stars

Fast delivery and very well packaged

Fast delivery and very well packaged in environmentally friendly packaging. Will definitely order again,

23 September 2025
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Reply from Beer Ritz

Thanks Ella, we're pleased you noticed our recycled packaging! Looking forward to hearing from you again.

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