Ordered monkfish, very pleased with this, also ordered calamari and kippers, received calamari and crab legs, (not liked or wanted), sent 2 emails , not received a reply.
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Review summary
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I have dealt with this company many times and they are very helpful and understanding. I am hard of hearing and communication is sometimes very difficult. But I have always got what I am trying to ord... See more
All delivered in suitable packaging. Ice packs still well frozen. Only one product- the scallops were not frozen, as stated. And the lobster shells were frozen. Otherwise, the lobster and crab were de... See more
I have bought alot and I always enjoy the crab claws which are plump and juicy and very fresh, Sadly i used to buy Langastines but the customer serviceis not great and needs to reply as the last del... See more
Company details
Written by the company
Berwick shellfish are seafood Specialists est: in 1969. We provide Lobsters, Crab, Oysters, Langoustines, Seafood Platters, and all manner of shellfish. 2024 marked a keystone moment when moving into our New Shellfish processing factory located at Berwick ramparts Business park. We are now capable of holding over 7000 kg of Live Shellfish , with a cooking facility handling around 950 kg per hour, proving to be one of the most long term shellfish export companies in the UK, now delivering to over 11,000 clients across the UK via our online sales network.
Contact info
Dock Road, TD15, Tweedmouth, United Kingdom
- berwickshellfish.com
4.2
Great
4k reviews
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Replied to 2% of negative reviews
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Quick delivery quality product
16 November 2025
The lobsters were absolutely delicious.
The lobsters were absolutely delicious.
Won’t hesitate to order more.
8 November 2025
good communication & lovely food
8 November 2025
Won't receive until week before xmas
I have given 5*s because I have purchased from here before.
I have not received this delivery yet as it is a Christmas order,so should not receive these messages to review until I receive 🤔
6 November 2025
I ordered Jumbo cooked lobster full of water
I ordered Jumbo cooked lobster but received 2 smaller lobsters When preparing both the lobsters were full of water it just poured out from shell Meat was shrivelled up in the craws, It was probably over cooked which made it tasteless When you spend a lot of money you expect to be better than this I will be waiting to hear back from you to resolve this order 31375 11/11 2025 Ron Wanstall
11 November 2025
I don't believe is was not previously…
I don't believe is was not previously frozen. You advertise fresh but it always seems to be ex frozen. which is not the same. I have to wait till the next day to get i tto thaw ojt properly and bring it to rioim temperature
11 November 2025
Picked claw crabmeat packs
I bought 3 packs.
Whilst it was delivered the next day, there was far too much heavy claw shell mixed with the Crabmeat. We had to be so careful eating it after nearly breaking our teeth/crowns on the first pack.
I'll will revert to buying large whole cooked crabs in future......when and if they come back into stock!
11 November 2025
It's always a pleasure to deal with…
It's always a pleasure to deal with Berwick Shellfish Co. Everything is dealt with in a very professional manner. The products are extremely good and there is a vast array.
9 November 2025
First class service
10 November 2025
Excellent company excellent fresh fish…
Excellent company excellent fresh fish Second time of ordering
7 November 2025
I have always found Berwick Shellfish…
I have always found Berwick Shellfish to be excellent quality and great value and extremely reliable. Always arriving on time with regular updates as to arrival time .
8 November 2025
My order was delivered a day early
My order was delivered a day early. Which was fine but if we weren’t in. It could’ve turned out to be a disaster. Other than that 10/10 service and the crab was delicious. I will definitely be ordering again.
7 November 2025
Great service
Great service, great products well packed and Co packs still frozen on delivery
8 November 2025
The parcel was delivered but l was…
The parcel was delivered but l was home but nobody knocked we just happened to find it. I had an Gmail saying it was in my porch, we don't have a porch. The product was really good well packed.
6 November 2025
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