Don't even waste your time like I did. Brought a BBQ for £450 got it home to build dent in the panel. Called was asked to bring the panel back to replace which they did and 40min round trip for m... See more
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Don't even waste your time like I did. Brought a BBQ for £450 got it home to build dent in the panel. Called was asked to bring the panel back to replace which they did and 40min round trip for m... See more
Company replied
The size of this carpet 360cm X 260cm was fine for our tent but was a bit surprised as it appears to be a Second, with several fibres frayed out like loose threads and where carpet has been joined th... See more
Company replied
Placed an order and a £500 deposit for a hot tub back in July on the understanding it would be delivered early September. Electrics fitted, base fitted, decking all planned and all good to go. A... See more
Company replied
Great suite for my garden with good quality materials. Delivery was amazing too I ordered on the Saturday and it was here Monday morning. Also Jack the delivery man was so kind and helpful to me as I... See more
Based in Wellingborough since 1983, Bestbuys is a large retail store which dramatically changes throughout the year to reflect the outdoor seasons. ----- For the summer, we have a huge range of Outdoor Furniture and Garden Accessories to help you make the most of your garden or patio. All of our items are on display for you to see and try, including our range of Patio Dining Sets, Corner Sets, Sofa Sets, Sun Loungers, Parasols, Gazebos and much more... We also stock a great selection of Charcoal Barbecues, Gas Barbecues, Fire Pits and Barbecue Accessories including BBQ Tools, Covers, Firewood, Smoking Wood Chips and more to help you enjoy some al fresco dining. Whether you like the authenticity of cooking using charcoal or prefer the convenience of gas, we have the perfect barbecue, accessories and fuel to get you grilling this summer. ----- If you are looking for a way to relax and take care of your body, a Hot Tub could be the perfect investment for you. Our range of Hot Tubs include the latest technology / features and are among the most energy efficient Hot Tubs on the market. You can relax in the knowledge that having installed over 1,000 Hot Tubs locally, our team of award-winning engineers are on hand to answer any questions you may have and offer expert after sales service and advice. ----- In the winter months, our store still features a reduced summer range, but also gradually shifts towards our range of Winter Clothing and Ski Wear. If you are looking for a warm waterproof jacket for those chilly morning walks or want to get kitted out for your upcoming ski trip or northern lights tour, we have a great range of winter clothing and accessories to help you enjoy the outdoors in comfort (Winter Clothing normally available in store from September – March). ----- To help you celebrate Bonfire Night and New Year’s Eve with a Bang, we have a huge range of fireworks available to buy in store from small sparkly fountains and low noise fireworks all the way up to large barrages, firework selection boxes and rockets (Please visit our website or contact our store for Firework sale dates). ----- Our team of friendly product experts are on hand in store to answer any questions you may have. We look forward to seeing you at our store in Wellingborough.
Nene Court, The Embankment, NN8 1LD, Wellingborough, United Kingdom
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Excellent service and product , very happy with item .
Cannot fault the service both in terms of assistance (over phone) and speed of delivery. Will use Bestbuys again and am intending to visit
Excellent price, excellent service - who could ask for more?
Great price,free delivery & arrived within a few days Fab service!!!!
Can't fault this company. We had an item we had been after for a while far cheaper than anywhere else with next day delivery . Highly recommend.
ordered a Vango air beam tent , not checked it yet but will be trying it in the next few months , the service and prompt delivery was excellent .
I have recently bought a new tent from best buys. Best price on the net by far! Very quick delivery (ordered Thursday night, despatched Friday, delivered Monday). Would definitely use again and recommend!
Good level of correspondence to keep me updated on my order
My plants arrived well packed and looking very healthy am well pleased.
Pre-ordered a tent package, communication was excellent, very happy
Very prompt service. Will use again.
It's always a risk ordering from a company online that you have never ordered from before. From the selection on website, through to order and payment everything went smooth. Always kept informed and my order arrived in just 2 working day. Highly recommend!
I ordered from Bestbuys between Christmas and New Year so was not expecting rapid delivery. My order was placed on 30/12 and I immediately received a confirmation email and Parcelforce tracking details. My order was dispatched the same day as I placed it so I could not have got better service. ( Also well done Parcelforce, my items arrived on 05/01. ) The items I ordered had obviously been packed with great care and attention and arrived in perfect condition. I have no hesitation in recommending this company and will not hesitate to use them again myself.
I did a lot of research before buying these Vango Samson camping chairs and was very pleased with them. We needed chairs that would be sturdy and comfortable that we could use to go to outdoor concerts etc. These chairs are not too heavy to carry and are very good quality. The service from bestbuys was excellent and the chairs arrived safe and sound.
The goods arrived on time as stated and are as description on website. Would use site again.
We bought an awning from Bestbuys but unfortunately it ripped a few weeks after we had it. When we rang customer service they couldn't be more helpful, they arranged for collection and sent it back to the manufacturer to be mended and kept us informed all the time. We couldn't ask for better service. Thank you Bestbuys.
First class service extremely efficient next day delivery, wouldn't hesitate to use them again.
Greta price and service would recommend Best Buys
Great service - they delivered as stated - product was as stated - what more can I say - VERY PLEASED WILL RECOMMEND AND USE AGAIN
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