Bestbuys The Great Outdoor Store Reviews 

266
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Don't even waste your time like I did. Brought a BBQ for £450 got it home to build dent in the panel. Called was asked to bring the panel back to replace which they did and 40min round trip for m... See more

Company replied

Rated 3 out of 5 stars

The size of this carpet 360cm X 260cm was fine for our tent but was a bit surprised as it appears to be a Second, with several fibres frayed out like loose threads and where carpet has been joined th... See more

Company replied

Rated 1 out of 5 stars

Placed an order and a £500 deposit for a hot tub back in July on the understanding it would be delivered early September. Electrics fitted, base fitted, decking all planned and all good to go. A... See more

Company replied

Rated 5 out of 5 stars

Great suite for my garden with good quality materials. Delivery was amazing too I ordered on the Saturday and it was here Monday morning. Also Jack the delivery man was so kind and helpful to me as I... See more

Company details

  1. Outdoor furniture shop
  2. Garden Furniture Shop
  3. Barbecue Shop
  4. Hot Tub Shop
  5. Outdoor clothing and equipment shop

Written by the company

Based in Wellingborough since 1983, Bestbuys is a large retail store which dramatically changes throughout the year to reflect the outdoor seasons. ----- For the summer, we have a huge range of Outdoor Furniture and Garden Accessories to help you make the most of your garden or patio. All of our items are on display for you to see and try, including our range of Patio Dining Sets, Corner Sets, Sofa Sets, Sun Loungers, Parasols, Gazebos and much more... We also stock a great selection of Charcoal Barbecues, Gas Barbecues, Fire Pits and Barbecue Accessories including BBQ Tools, Covers, Firewood, Smoking Wood Chips and more to help you enjoy some al fresco dining. Whether you like the authenticity of cooking using charcoal or prefer the convenience of gas, we have the perfect barbecue, accessories and fuel to get you grilling this summer. ----- If you are looking for a way to relax and take care of your body, a Hot Tub could be the perfect investment for you. Our range of Hot Tubs include the latest technology / features and are among the most energy efficient Hot Tubs on the market. You can relax in the knowledge that having installed over 1,000 Hot Tubs locally, our team of award-winning engineers are on hand to answer any questions you may have and offer expert after sales service and advice. ----- In the winter months, our store still features a reduced summer range, but also gradually shifts towards our range of Winter Clothing and Ski Wear. If you are looking for a warm waterproof jacket for those chilly morning walks or want to get kitted out for your upcoming ski trip or northern lights tour, we have a great range of winter clothing and accessories to help you enjoy the outdoors in comfort (Winter Clothing normally available in store from September – March). ----- To help you celebrate Bonfire Night and New Year’s Eve with a Bang, we have a huge range of fireworks available to buy in store from small sparkly fountains and low noise fireworks all the way up to large barrages, firework selection boxes and rockets (Please visit our website or contact our store for Firework sale dates). ----- Our team of friendly product experts are on hand in store to answer any questions you may have. We look forward to seeing you at our store in Wellingborough.


Contact info

2.8

Average

TrustScore 3 out of 5

266 reviews

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2.8

All reviews

(266)

1 review in the last 12 months

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Rated 5 out of 5 stars

Very pleasant experience

Ordered a groundsheet over the phone. The person I spoke to was very helpful and dealt with the order politely.
My delivery arrived two days later and I couldn't be happier.

6 August 2015
Unprompted review
Rated 5 out of 5 stars

Kent traveller chairs

I was originally sent the wrong chairs but it was delt with quickly and politetly and received the right chairs as soon as wrong ones were sent back, more than pleased with the service received.Thank you.

27 July 2015
Unprompted review
Rated 3 out of 5 stars

Ideal for our purpose

The size of this carpet 360cm X 260cm was fine for our tent but was a bit surprised as it appears to be a Second, with several fibres frayed out like loose threads and where carpet has been joined the fabric shades are different. I think it would be better to have the listing showing it as a Second if that is what it is. The carpet is nice to handle and easy to put in place and also to fold back up making it great when we go camping, it has made the living area nice and warm. We have full sewn in ground sheet and this gives it some protection too.

21 July 2015
Unprompted review
Bestbuys The Great Outdoor Store logo

Reply from Bestbuys The Great Outdoor Store

Dear Patricia Gassor

We are sorry to hear that your Kampa Filey 6 Carpet arrived with several frays / loose threads. Please be assured that all the items we sell on our website are Brand New unless otherwise stated in the title and item description.

The Kampa Filey 6 Carpet arrives with us direct from Kampa (Brand New) in boxes of 3. Our web order department then pick these items directly from the boxes and wrap them ready for dispatch.

We are glad to hear that you like the feel and warmth of the carpet as it definitely gives the tent a more “homely” feel. However, If you are not entirely happy with the quality of the carpet please do not hesitate to contact our store on 01933 272699.

Kind Regards
Bestbuys

Rated 5 out of 5 stars

Excellent Service

I ordered the sleeping mat on Wednesday evening and it arrived Friday morning. Superb service and a quality product couldn't ask for more, excellent.

17 July 2015
Unprompted review

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