Best4Headsets Reviews 

439
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the speed and efficiency of the delivery service, often noting next-day shipping and timely arrivals. Many also highlight the excellent quality of the products, describing items like earphones and headsets as brilliant and working perfectly. Additionally, people appreciate the competitive pricing and the overall value received. Reviewers consistently commend the company's excellent service, including clear communication and helpful advice. This often includes prompt responses to queries and efficient handling of replacements, ensuring a smooth and satisfactory experience for consumers.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!

Company replied

Rated 5 out of 5 stars

My third pair , I’ve an expensive habit of loosing them when out shooting The delivery Wes next day 😊 Googled the price and it was comparable with the best available 😊 Next time I loose a pair... See more

Company replied

Rated 5 out of 5 stars

Original order out of stock, advised about new model and arranged delivery. all in 2 days.

Company replied

Rated 5 out of 5 stars

Rang for advice about a headset I was interested in - was helped by someone who was very knowledgeable. The headset turned up very quickly - and was just what we needed. Thanks!

Company replied


Company details

  1. #42 of 98 best companies in Telecommunications service provider

Written by the company

Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.

Written by the company

Telephone Support
We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
Professional Service
Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
14 day return
If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

439 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(439)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

noise cancelling microphone works…

noise cancelling microphone works brilliantly in a busy office with multiple calls happening at the same time

15 April 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Toby, Thanks for the great product review! We're glad you like your new headset 😎

Rated 5 out of 5 stars

All sent and delivered quickly

All sent and delivered quickly, packed well, I'm glad for the choice I made (both ordered device and the company)

31 March 2025
Best4Headsets logo

Reply from Best4Headsets

Thank you for your review!

Rated 5 out of 5 stars

When things go wrong it's how it's handled that really makes or breaks a company.

When things go wrong, it's how it's handled that really makes or breaks a company.
I can safely say this is the best experience I've ever had when something has gone wrong, unfortunately my headset suffered a catastrophic structural failure when the plastic cracked at an integral point, but fear not, i contacted my account manager Jonathan, he passed me a quick from to fill out and before I'd clicked my fingers a replacement was in the post for next day delivery! not even a second of lost time, or impact to my day, phenomenal customer service and one of the main reasons i go back to these guys time and time again!

25 March 2025
Unprompted review
Best4Headsets logo

Reply from Best4Headsets

Hi Andrew - Thank you for your kind words and 5-star review! We're glad Jonathan and the returns team could help when it matters most. Thanks again.

Rated 5 out of 5 stars

Great fast service

Great fast service, next day delivery and competitive pricing

17 March 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Jason, great to hear we hit the mark! Thanks for leaving us a review.

Rated 5 out of 5 stars

The delivery was quick and efficient…

The delivery was quick and efficient and the product came well packaged. Thank you

5 March 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Angela - You're welcome! Thank you for taking the time to share your experience and leave us a review.

Rated 5 out of 5 stars

Good supplier.

Good price, excellent communication and delivery. I would recommend this company.

29 January 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Christopher, glad we hit the mark! Thanks for sharing your experience and leaving us a great review.

Rated 5 out of 5 stars

Good product detail

Good product detail, good availability of the product, well priced and delivered smartly with no issues.

3 February 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Dave, we're glad to hear our service hits the mark. Thank you for sharing your experience.

Rated 5 out of 5 stars

QUICK SERVICE

QUICK SERVICE, GOOD COMMUNICATIONS, NICE PRODUCT. WORKING WELL

6 February 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Lisa, thank you for sharing your experience!

Rated 5 out of 5 stars

Great range

Great. Had the model I needed with fast delivery, at a competitive price. Would recommend.

29 January 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Adam, thanks for leaving us a great review. It's great to hear our prices are competitive and that couriers are reliable!

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Really pleased with the product.

24 January 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Dave, it's great to hear purchasing with us is quick and easy. Thank you for leaving us a 5-star review!

Rated 5 out of 5 stars

Extremely helpful

There was an error on the websitewhich led to me to order the wrong headset. Upon contacting Best4Headsets they accepted the issue was their fault and offered an alternative item and a full refund on the return of the previous item. The headset is exceptional and I am pleased I went for the replacement option although slightly more expensive. Quality and Clasrity on call is fantastic

16 January 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Malcom, Thank you for taking the time to share your experience and leave us a great review. We're glad to hear your happy with your purchase!

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