What a truly fabulous company! They sent countless samples and checked to see I'd received them! I eventually found what I was looking for and Best at Flooring offered it considerably cheaper than... See more
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Written by the company
We’re a proud family run Yorkshire based flooring company now in our third generation who have been helping customers find their perfect flooring since 1961 so there isn’t much about flooring we don’t know.
We stock a great range of stunning floors from engineered and herringbone to laminate and luxury vinyl from premium brands including Karndean, Kährs, Invictus and Quick-Step.
Whether you’re wanting a modern sleek look or a rustic retreat, we believe choosing the right floor is key to achieving the style you want and we’re sure whatever your decor or budget we’ve got the perfect floor for you.
We offer free samples, fast UK delivery and flexible finance options. Plus our team of friendly flooring experts are on hand to help with any questions you may have.
Written by the company
Unit 2 Orion Way, LS9 0AR, Leeds, United Kingdom

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Reply from Bestatflooring
Excellent quality flooring. Great service for in contact straight away to arrange delivery. Very smooth. Would recommend

Reply from Bestatflooring
Very fast delivery and product as described just waiting for the installer now :)

Reply from Bestatflooring
Great product and great service. Within 10 minutes of placing order online I received a phone call to arrange delivery. Flooring arrived at 9am on the agreed day.

Reply from Bestatflooring
Good price prompt delivery only problem paid for floor but it was discontinued Chose another floor and it arrived quickly

Reply from Bestatflooring
Great service and prompt delivery. Appreciated getting a phone call about delivery date.

Reply from Bestatflooring
Brilliant transaction well happy with my choice of Karndean flooring, I would have uploaded a picture but not able to?

Reply from Bestatflooring
The service was first class throughout helping me find the flooring I wanted to ordering and delivery.

Reply from Bestatflooring

Reply from Bestatflooring
The experience is so personal the chat option is a real person who knows exactly what their products are, so impressive. Charlotte helped me find a lovely flooring with quick delivery and it was so easy to sort out, The second time i have used this company on my project very recently and I can absolutely recommend them.

Reply from Bestatflooring
Order was delivered quick and managed to get the flooring I needed at a good price, was kept up to date with delivery and e mails were answered quickly

Reply from Bestatflooring
The company went above and beyond being helpful. Not only was the price of the LVT flooring the cheapest in the UK, but they included delivery to the Isle of Man. Their staff (April) was knowledgeable and could not have been more helpful. First class service from the first enquiry to the delivery of the flooring. I would recommend Bestatflooring without hesitation.

Reply from Bestatflooring
used this company for the first time recently for a large flooring order, everything came out on time well packaged with no issues
would happily recommend and use again in the future

Reply from Bestatflooring
Great and efficient service. Super customer service.Super competitive price.

Reply from Bestatflooring
The team at bestatflooring has been very helpful, quick and reliable, making the entire process easy. Recommended.

Reply from Bestatflooring
Easy to navigate website with significant selection of flooring types and options which assist the appropriate selection.
Very helpful staff during the ordering process and delivery logistics.
Pricing was very competitive which overall made this a very satisfying transaction.
Will happily use again in future projects

Reply from Bestatflooring
Best at Flooring have been so helpful especially a lovely lady Charlotte who communicated me through some flooring issues my end. She was so polite and patient assisting me throughout what was a stressful period. I now have my new flooring laid and it looks fantastic. Thanks Best at flooring. I wouldn't hesitate to use the company again. 10 out of 10 for customer service 👍 Thankyou

Reply from Bestatflooring
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