What a truly fabulous company! They sent countless samples and checked to see I'd received them! I eventually found what I was looking for and Best at Flooring offered it considerably cheaper than... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
We’re a proud family run Yorkshire based flooring company now in our third generation who have been helping customers find their perfect flooring since 1961 so there isn’t much about flooring we don’t know.
We stock a great range of stunning floors from engineered and herringbone to laminate and luxury vinyl from premium brands including Karndean, Kährs, Invictus and Quick-Step.
Whether you’re wanting a modern sleek look or a rustic retreat, we believe choosing the right floor is key to achieving the style you want and we’re sure whatever your decor or budget we’ve got the perfect floor for you.
We offer free samples, fast UK delivery and flexible finance options. Plus our team of friendly flooring experts are on hand to help with any questions you may have.
Written by the company
Unit 2 Orion Way, LS9 0AR, Leeds, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We haven’t used the flooring yet but it looks very good and we had a fast delivery will write a update when installation is done

Reply from Bestatflooring

Reply from Bestatflooring

Reply from Bestatflooring
Excellent customer service from purchase to deiivery. Friendly, helpful and professional and a good price - will use again.

Reply from Bestatflooring
Great price matching experience from Charlotte, quick delivery and the LVT looks fantastic, thank you!

Reply from Bestatflooring
Outstanding service and price from Best at Flooring! The team was incredibly helpful, providing specific quotes for various room sizes and arranging delivery in just three days. Even as an online and phone customer, I felt completely valued. I highly recommend this company and their fantastic team!

Reply from Bestatflooring
I order the LVT and no issue until I got to delivery day. Everything turns to chasing.
Had to call 4 times until I was given a delivery time. Then the driver called and told me he won't drive to my property and I had to drive to him and load into my car and take it to my house.
I had many delivery and I never had any issue they cant drive to my house. The house is build 6 years ago and not in middle of nowhere. 2 cars can easily pass the street.
I called to get at lease delivery charge back but no flexibility. Never again buy from there such too much chasing and headache.

Reply from Bestatflooring
Good company. A couple of damages on arrival but dealt with and replaced quickly

Reply from Bestatflooring
The delivery was all a bit of a nightmare (which was not Best at floorings fault), and Kieran was super helpful with sorting out the problem and getting a replacement item that the courier damaged. Im super impressed with the support, and i will definitely buy from them again. If only all companies were this good at sorting issues out.

Reply from Bestatflooring

Reply from Bestatflooring

Reply from Bestatflooring
Excellent service, price, communication and delivery. Can’t fault you.

Reply from Bestatflooring

Reply from Bestatflooring
Quality product at a good price delivery service excellent got flooring fitted now perfect highly recommended

Reply from Bestatflooring
Superb Service and Customer care! Can’t thank them enough! From Stevie in Plymouth!

Reply from Bestatflooring
Friendly staff who are more than happy to help. Great efficient customer support

Reply from Bestatflooring
Excellent service to provide information about herringbone laminate flooring and good price. Delivery spot on as agreed.

Reply from Bestatflooring
Huge thank you to April, who supported me every step of the way with my order.
From helping me determine the appropriate accessories, to timely communications about deliveries, and troubleshooting my questions, April provided excellent customer service!

Reply from Bestatflooring
Great price withe cleaning kit thrown in and a excellent speedy delivery

Reply from Bestatflooring
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.