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One piece of wood was peeling/ cracked. We noticed it the next day after installation, so we were very disappointed that they weren't honest and said something. We had to wait 2-3 wks to get a respon... See more
Company replied
Sales guy was great and our kids LOVE their playset. I set my expectations extremely high for this company due to their extremely high prices. That being said the installation team missed some screw... See more
Company replied
Perhaps we had a unique situation, never the less - the shed base was made by one company who apparently had made it to small. But the installers of the shed, seeing that the base was to small contin... See more
Company replied
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Wonderful Experience
Once we decided to move out of our Manhattan apartment and into a house with a backyard, we knew we would need a trampoline to complete our suburban vision! When we visited the showroom, my 6 year old son thought he was in heaven, and the staff made him feel welcome to try out the equipment which really helped us narrow down our options. When we were ready, Dave at Best in Backyards in Mahopac made our purchasing experience easy, fun and their prices were more than competitive with any offer we found for our Springfree trampoline. Even the follow up was genuine and personalized. We would definitely recommend BiB and will return there when we are ready to expand our backyard oasis!

Reply from Best In Backyards
Great service and quality
When the shed arrived we were very happy with our choice. The delivery men did a great job setting the shed and with the final assembly.

Reply from Best In Backyards
Start to finish, one word Awesome!!
Professional , quick and friendly!! Great service

Reply from Best In Backyards
On time, efficient and clean.
I was given a time window for delivery and surprisingly the guys came early on. When they arrived, I showed them the location I wanted for setup. Within 5 minutes, equipment was being unloaded and set up began. Swing set was adjusted for the slope of my backyard and my kids love it. Couldn't be happier. I would definitely recommend to anyone.

Reply from Best In Backyards
Happy kids
Great play set and couldn't be happier. Good quality and assembled quick and sturdy.

Reply from Best In Backyards
The sales staff was excellent and the installed product is outstanding
The only negative comment I would make for the whole process is that the installers left dirty black handprints all along my white siding, where the awning was installed. Everything else was very good and I would buy from this company again.

Reply from Best In Backyards
Great and Fast
From buying to installation, everything was up in a timely manner and the swingset is beautiful.

Reply from Best In Backyards
The shed is even better than we expected!
The woman who we ordered with was very knowledgable and not pushy. She allowed us to discuss what we wanted and pointed us in the right direction regarding certain options. The staff who delivered the shed was very professional. The shed looks amazing and we couldn't be happier! Amazing value for the outstanding quality!

Reply from Best In Backyards
Excellent swing set, my son loves it!
No hassle with purchase or setting up delivery and assembly. Was put together professionally and efficiently. Would recommend this company and brand to all other parents!

Reply from Best In Backyards
Great looking and great work
The shed we purchased from Best in Backyards was built in our yard on the day we were told and the crew worked hard and did a great job keeping the build site clean of debris and work materials. The shed looks great and was a great value when compared to other shed companies.

Reply from Best In Backyards
On time, as promised, great crew
Ordered shed, built on site due to location. Shed was to match house colors (siding and trim) Crew arrived as scheduled. Constructed in one long day. Fit and finish excellent.

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Reply from Best In Backyards
Great product and service
We are very happy with our experience, from the showroom to delivery. We had one small glitch(wrong window color) and it was easily remedied with no hassle. We love our shed, they are an excellent company with excellent products.

Reply from Best In Backyards
great
so easy to order and work with - they had our trampoline installed exactly when we wanted it with very short notice , for a holiday weekend

Reply from Best In Backyards
Excellent
The installers showed up right on time. It was a rainy day and they got right to work. They laid out everything in position and explained why they set it that way. In 2 hours they were finished. They cleaned up well and explained everything that was needed to care for the unit. Overall we were very impressed.

Reply from Best In Backyards
Great service, great selection
Great selection of playscape models to choose from, and the staff was very friendly and helpful.

Reply from Best In Backyards
One piece was ruined but still installed
One piece of wood was peeling/ cracked. We noticed it the next day after installation, so we were very disappointed that they weren't honest and said something. We had to wait 2-3 wks to get a response and have it replaced after spending thousands or dollars! Go over ever inch before they leave!!

Reply from Best In Backyards
Excellent!
Delivery was exactly as promised, the installers were great and positioned the Swingset exactly where we wanted it. Our son loves it and the quality and construction of materials is superior.

Reply from Best In Backyards
Quick and efficient service.
The sales staff at the Mahopac store were thorough and explained all required. The set up was extremely quick and neatly done.

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Reply from Best In Backyards
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