Item never delivered. Can’t speak to a human. Can only leave a message and then you may get an email from them. Can’t message a human direct only a bot. They advised that they had contacted courie... See more
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One piece of wood was peeling/ cracked. We noticed it the next day after installation, so we were very disappointed that they weren't honest and said something. We had to wait 2-3 wks to get a respon... See more
Company replied
Sales guy was great and our kids LOVE their playset. I set my expectations extremely high for this company due to their extremely high prices. That being said the installation team missed some screw... See more
Company replied
Perhaps we had a unique situation, never the less - the shed base was made by one company who apparently had made it to small. But the installers of the shed, seeing that the base was to small contin... See more
Company replied
2.6
Poor
81 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Happy Kids
Love the quality of the trampoline. This is totally making our summer. My kids are so happy! I wish I would have gotten it a few years earlier. My husband is also like a big kid on this. I think the quality is great.
3 June 2015
Unprompted review
Reply from Best In Backyards
Thank you so much for the feedback, Michele! Very happy to hear the kids are loving the trampoline!
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