Betano UK  Reviews 

Fast response from the live chat and we’re very helpful. Spoke to a Chantelle who couldn’t have been any more helpful. Thanks

Made a typo on setting up an account. Vicki was helpful on livechat and fixed the issue for me quickly. Site seems a good layout and time to have some fun but hopefully not lose to much £££$$$£££! :)

Honestly I would just avoid. Any bonuses I had to beg for them on live chat then after they've credit it my whole account bugged. Logged in a month later do the same bonus and nothing, back to live chat with screenshots to complain and ask why I still have a bonus active that was already credit over a month ago? You tell me. Raised a complaint with the bug expecting my bonus but was told to sling it. Small bonus but poor customer service. Just avoid if your looking to join to use any bonus. Plenty of other sites out there that credit them without you having to contact support and beg for them. They told me the glitch was on my side by the say, unbelievable. 3 days later they finally removed the bogus fake promo showing in my account that they credit the month before. Look if you can't provide a solid reliable site for customers to use, how are you expecting people to not complain and leave a bad review after bringing it to your awareness? Complete clown show.

Jim on the Chat was good, got removed from promotions for no reason though and won’t tell me why

Honest. Trust. Thank you Gina.

Ana was extremely helpful.
I opted in as a new customer and mistakenly placed a bet on a sports bet instead of football.
She kindly assisted me with the welcome bonus manually and was super helpful

my first review was 5 stars as the site was great until today i tried logging in to find they’ve closed my account with my consent, they also haven’t provided a reason for the closure so ill now be updating the 5stars to a 1 star.

fast reponce from live chat, Active and fresh daily promos/free and adding funds promos, and a great selection of games, if anyone is looking for a new Casino site to play, from Sports to slots, Betano is one of the choices i would look into

Best of Luck all

Sheigh is a wonderful employee of this establishment and deserves the best

Sheigh was really helpful with my welcome offer and I have no troubles getting credited. Thank you Sheigh

I've been using them for over a year, but I'll have to move elsewhere because I don't think it's fair if you place a bet on a player and he's substituted in the 5th minute due to injury, the bet is marked as lost.

Love the app, great promo's and lots of interesting stuff as well as good odds. Needed a bit of support with sorting one out and Jim was great, friendly, professional and efficient. Would definitely recommend.

Pablo he is very good guy. It helped me a lot iö very appreciated

been playing on this site now for about a week and my experience has been great, great selection of games to choose from they offer many offers to choose from too.

Made a mistake when trying to get a bonus but Louis who I spoke to credit me it and was very helpful.

Had a problem logging in, and Edward on live chat helped me solve the issue in no time at all. Great service.

Received incredibly speedy and proficient help from Annamaria, who resolved my issue speedily and completely. Very happy with the customer service

Spoke to someone called pablo he was amazing really friendly and helpful he kept me informed and solved my problem efficiently 10/10

Levente was brilliant

My query was dealt with by 'Gina' who was extremely professional, polite, and most of all willing to see things from my perspective, even going out of her way to speak to her superior to ensure I was treated fairly and my issue was resolved I cannot understate how happy I am with how my issue was dealt with by Gina cannot fault her, consider employing more staff like her. - overall I'd give her a 9/10 thanks again Gina.