Just back from a holiday in New Zealand where I insisted on the basic rar rental insurance policy with SNAP Rentals. This was backed up by my Bettersafe Excess Policy. Two mishaps while away. S... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have used many times, straightforward and can even get a 10% discount code to make cheaper. So far I have never had to use the actual insurance, but so much better value than buying from the car hirer... See more
Company replied
Very very easy process to purchase XS Protection insurance for an up and coming car hire trip to France. Premium was fantastic value for money with 7 days cover from Bettersafe.com costing only margin... See more
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Have used for a number of years. Unfortunately had a problem with a pothole in France. Hire car company charged for excess for damage. Better safe claim was handled immediately with clear instructions... See more
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Company details
- #28 of 140 best companies in Insurance company
- #9 of 14 best companies in Personal Insurance Company
Written by the company
Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.
Contact info
Unit 2, Building A, Marvan Court, 1 Waldegrave Road, TW11 8LZ, Teddington, United Kingdom
- +44 (0) 20 3740 4431
- enquiries@bettersafe.com
- bettersafe.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Easy to use site and easy to obtain Car…
Easy to use site and easy to obtain Car Hire Excess Insurance.
23 December 2025
Reply from Bettersafe.com
Hello Joy, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Alun, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Adrian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy to follow instructions
Easy to follow instructions, very efficient and competitive price
18 December 2025
Reply from Bettersafe.com
Hello Vincent, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Was easy to buy the insurance
Was easy to buy the insurance
Didn't claim though so no idea if the product is any good 🤣🤣🤣
Decent price though
31 October 2025
Reply from Bettersafe.com
Hello Mike, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Proper cover at a good price
I appreciate the 62 days per rental period within an annual policy as standard, wide amount of cover and good price overall.
3 December 2025
Reply from Bettersafe.com
Hello Andrew, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Never put a foot wrong!
I have been with them for 4 years now, and they have never put a foot wrong.
3 December 2025
Reply from Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Booking my car hire insurance as every year
I buy my car hire insurance with Bettersafe every year.
price is great, and service even better
3 December 2025
Reply from Bettersafe.com
Hello Stefano, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Clive, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Ann, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Bettersafe A Better Choice
Easy as always to navigate and offers a comprehensive cover in a whole variety of options.
1 December 2025
Reply from Bettersafe.com
Hello Roger, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Rex, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Basil, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy to make a purchase.
Easy to make a purchase. Bettersafe's transparency is top class and a masterclass in how to sell.
I have used this company repeatedly for quite a number of years when purchasing car hire excess insurance. Frankly, I wouldn't even consider using any other organisation - as Bettersafe is head and shoulders above the rest for me.
29 November 2025
Reply from Bettersafe.com
Hello Michael, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Great product and they settled our…
Great product and they settled our claim quickly and painlessly.
25 October 2025
Reply from Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Stephen, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
A good service by this Company
Very straightforward to arrange annual car hire excess insurance cover. Have used this Company for many years and they have proved to be very efficient in arranging cover and dealing with claims made under their policies
26 November 2025
Reply from Bettersafe.com
Hello Pat, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Peter, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
I didn’t need to make a claim
I hired a car in Sardinia. I was advised, brilliantly, by the Moneysavingexpert.com, as you hear about so many scams.
the price was good, reviews were good, and all went well so I haven’t really tested it out. the test of an insurance product is if you need to claim, and I didn’t.
15 October 2025
Reply from Bettersafe.com
Hello Naomi, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Have used Bettersafe for several years…
Have used Bettersafe for several years and remain impressed by their good value pricing. also very easay to use online booking.
19 November 2025
Reply from Bettersafe.com
Hello Terence, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
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