Just back from a holiday in New Zealand where I insisted on the basic rar rental insurance policy with SNAP Rentals. This was backed up by my Bettersafe Excess Policy. Two mishaps while away. S... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have used many times, straightforward and can even get a 10% discount code to make cheaper. So far I have never had to use the actual insurance, but so much better value than buying from the car hirer... See more
Company replied
Very very easy process to purchase XS Protection insurance for an up and coming car hire trip to France. Premium was fantastic value for money with 7 days cover from Bettersafe.com costing only margin... See more
Company replied
Have used for a number of years. Unfortunately had a problem with a pothole in France. Hire car company charged for excess for damage. Better safe claim was handled immediately with clear instructions... See more
Company replied
Company details
- #28 of 140 best companies in Insurance company
- #9 of 14 best companies in Personal Insurance Company
Written by the company
Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.
Contact info
Unit 2, Building A, Marvan Court, 1 Waldegrave Road, TW11 8LZ, Teddington, United Kingdom
- +44 (0) 20 3740 4431
- enquiries@bettersafe.com
- bettersafe.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
A good policy and very efficient and helpful staff
Agent with whom I spoke was clear and efficient. OI especially valued having a phone number to contact.
12 August 2026
Reply from Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy transaction and competitive prices.
5 August 2026
Reply from Bettersafe.com
Hello Paul, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Shaun, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Called twice to ask questions before…
Called twice to ask questions before buying a policy. No long hold times, no jumping through endless hoops. Humans picked up the phone and were helpful, polite & professional. I could not wish for more.
3 August 2026
Reply from Bettersafe.com
Hello Mark, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Neil, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Bettersafe provide me with a safety net…
Bettersafe provide me with a safety net and to become less anxious about the US car insurance minefield when renting cars. I have visited the US many times and lived there on two separate occasions but I am so tired of the up selling insurances the car rental employees do every time I rent. When they become insistent and I am unsure whether I need to take a certain element of insurance I have taken it, emailed Bettersafe who responded with a day and returned for a refund based on their advice. I have now take the excess car rental insurance annually since 2022 and will continue as long as I am travelling and renting cars.
29 July 2026
Reply from Bettersafe.com
Hello Grahame, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Managed to change type of policy and…
Managed to change type of policy and find info I wanted and purchase cover.
28 July 2026
Reply from Bettersafe.com
Hello Stephanie, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Excellent product
28 July 2026
Reply from Bettersafe.com
Hello Stephen, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
FIRST IMPRESSIONS
Bought annual cover on line. SIMPLES!
Price most acceptable.Response timegood,
Hopefully I shall feel as satisfied in July 2027.
26 July 2026
Reply from Bettersafe.com
Hello Gerald, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Good contract at a good price with a…
Good contract at a good price with a 10% loyalty discount upon renewal which is unusual in this day and age!
27 July 2026
Reply from Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Really quick and efficient process and…
Really quick and efficient process and good value coverage.
27 July 2026
Reply from Bettersafe.com
Hello Terence, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very easy and simple
25 July 2026
Reply from Bettersafe.com
Hello Katrina, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Will, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Recommended by Money Saving Expert
Recommended by Money Saving Expert and reviews were excellent. Easy application process and low cost.
18 July 2026
Reply from Bettersafe.com
Hello Leigh, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
As yet l have not had any issues
As yet l have not had any issues, but also I have not had to make a claim.
10 June 2026
Reply from Bettersafe.com
Hello Alan, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Eric, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Kevin, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
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