I have been playing for a while now to the point I’m a vip member. But the banking issues with money being taken from my account but not reaching my player account has happened multiple times. I enjoy... See more
Company replied
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Review summary
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The bonuses are a nice gesture, but the slow withdrawal process ruins the whole experience. The thrill of a win is gone when you have to wait for so long to get your money.
Company replied
Company details
Written by the company
About us Betti1 Casino was actually built by people who love to play. People who, after years of working behind the scenes in the gambling industry, realized that most sites feel a bit robotic and "one-size-fits-all." So, they took things into their own hands and decided to change that with one simple goal - Create a transparent, energetic space where professional experience serves users’ passion for the game ! Moreover, here at Betti1, we believe rewards should actually mean something. So our promotions are built around you - our users —timed and tailored to each and every specific playstyle. That way either you play for fun or play to win big, we make sure the perks match the energy you bring. That’s why at Betti1, everyone is their own VIP. Our game library is just as hand-picked as our rewards. We’ve filled it with the world’s best slots and live casino games, choosing every title for its fairness and entertainment value. And all that backed with a rock-solid, secure system, offering a wide range of trusted payment methods, and handling everything in the background so you can stay focused on the fun. Betti1 is a platform built by players, for players, where safety and excitement go hand-in-hand
Contact info
United Kingdom
- betti1.com
2.1
Poor
326 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Great Casino
I didn't have my great belief that my cash outs would go through after reading reviews, but all was great, getting verified was so much easier than with a lot of major high street bookies/Casino's , the payout isn't as quick as some but was normally complete within 2 days, they do have a daily withdrawal of €2000 but I made my withdrawals over a 2 week period, I will definitely continue to use this casino
6 May 2024
Unprompted review
Reply from Betti1
Hi Nick, thank you for your review.
We are happy that you are having a pleasurable experience.
Please send a screenshot of this comment and my reply to our customer support, and we'll prepare a gift for you. :))
Have a good day!
Discusting casino
If you dont want to ruin your life stay away from this sote its a disaster and its way of taking your money is beyond all casinos in the world discusting in all ways they are the worse casino i ever meet in 25 years stay away from this site remember if you came here they have illegal tools u deposit 20 but are allowed to withdraw 100 minimum illegal thing in uk they have no fast withdraw so u need to wait 24 hr for your money plus if you want u can cancel the withdraw wich is again illegal in uk plus if you self exclude theyll reactivate your site illegal again worst site how they got a licence god knows
3 May 2024
Unprompted review
Reply from Betti1
Hi Bogdan, unfortunate that you had a negative opinion.
please contact our customer support if you need any assistance, they are available 24/7.
Kind regards!
Warning scam
Been reviewing these casino sites for past 2 yrs spending tens of thousands to give you full heads up on them they are scam site
24 March 2024
Unprompted review
Reply from Betti1
Thank you for sharing your concerns. In gambling, we must acknowledge that losses are a part of the experience, but we are always committed to addressing any unresolved issues.
If you have any concerns or matters that need attention, please reach out to our support team at support@betti1.com. We are here to help and ensure all matters are handled properly.
SCAM ARTISTS AND THIEVES
AVOID LIKE THE PLAGUE.
DEPOSITED 50 POUNDS WHICH HAS GONE OUT OF MY BANK BUT NOT TO MY CASINO BALANCE.
SPOKE TO CUSTOMER SERVICE AND THEY ARE ASKING FOR A FULL PDF OF MY STATEMENT TO INVESTIGATE THIS ISSUE.
VERY VERY UNHELPFUL.
SCAM ARTISTS!!!!!!
21 March 2024
Unprompted review
Reply from Betti1
We understand your frustration. However, customer support typically requests proof in these cases to ensure that the issue is investigated thoroughly. It's important for the investigation that you cooperate by providing the necessary documents. This is part of our process to verify and resolve any issues with deposits or account balance discrepancies.
If the issue is still unresolved or if you have further concerns, please feel free to reach out to our support team at support@betti1.com. We're here to assist and ensure your matter is properly addressed.
Be careful
Be careful
Made a first deposit and got no credit ,money was taken from my account and paid to a company in budapest called ENIGMA.
Strange set up only caught for 50 quid but beware something aint right at betti
17 March 2024
Unprompted review
Reply from Betti1
We have never encountered such an experience with any Betti player. Hopefully, this situation has been resolved by now as we are reviewing older comments to ensure everything has been addressed.
We would recommend confirming that the deposit was made through the correct site. If you'd like us to investigate further or need assistance, please feel free to reach out to us at support@betti1.com. We're happy to help!
Don’t waste your money avoid this…
Don’t waste your money avoid this company as if it was the plague. Their terms and conditions are written in a way that a genius wouldn’t understand them, if you withdraw money from a bonus over €100 they confiscate it except from the €100, that’s why the terms and conditions are written in such an appalling way, or people fall victim to their trap. They do have a good range of games and decent customer service chat, other than that it’s total utter shambles
15 March 2024
Unprompted review
Reply from Betti1
We understand this comment may be from some time ago, and we're revisiting older reviews to ensure all concerns are addressed.
If you're experiencing issues with bonuses or withdrawals, please ensure all terms and conditions are met, as they outline the necessary requirements. If you need clarification or have any unresolved concerns, please don't hesitate to contact our support team at support@betti1.com. We're happy to help and resolve any issues you may be facing.
Just so boring watching your funds…
Just so boring watching your funds vanish and having no fun along the way. Theres no way you can play as long as i did and never have a bonus or decemt win. Take it elsewhere i know i will. Theyll reply with some bull now saying its all luck and that. Behave we know your just ripping people off and taking the fun out of gambling.
17 March 2024
Unprompted review
Reply from Betti1
We know that luck plays a big part in gaming, and unfortunately, sometimes the outcomes aren’t in our favor. However, if you feel something is wrong with your account or experience, we'd be happy to investigate further. Please feel free to reach out to our support team at support@betti1.com for any assistance or if you wish to discuss any concerns. We're here to help!
Far too many dead spins
Far too many dead spins, minimum spin wins. Payments go to different payees which is normally the case when sites are based in Curacao or Limmassol.
I advise not to deposit into this site, as you will only lose, never win
2 March 2024
Unprompted review
Reply from Betti1
Payments are always processed to the account holder, and documentation is required to ensure all transactions are secure. If you're facing any issues, we encourage you to contact our support team for assistance. We're here to help resolve any concerns.
Scam company
Scam company registered in Curacao but payments go to itiria OU Lastekodu 15-48, 10113 Tallinn, Estonia and are shown on your bank account as different names e.g MYDELIVERYY or Rustedraid.
Avoid!!!!!
26 February 2024
Unprompted review
Reply from Betti1
Payments are processed securely, and our team follows proper channels to ensure financial transactions are transparent and legitimate. If you've encountered any discrepancies, we encourage you to contact support to resolve the issue. We're committed to ensuring a smooth experience for all players.
Change of website
Just to let everyone know, the website for BETTI has now changed to BETTI1.COM - you should be able to connect.
26 February 2024
Unprompted review
Reply from Betti1
Thank you! If you're heading over to BETTI1.COM, happy gaming! Feel free to reach out if you need assistance or have any questions along the way. Enjoy your experience! 😊
deposited over £4000 no wins website is…
deposited over £4000 no wins website is nothing but a scam deposits going threw as liquor stores in nigeria Avoid at all costs!!!
8 February 2024
Unprompted review
Reply from Betti1
It seems you're facing a frustrating situation, and we understand how that can impact your experience. However, it's important to clarify that payments are only processed to the account holder once the necessary verification documents are provided. If there is any confusion regarding the payment details or transactions, we recommend contacting our support team directly at support@betti1.com. We’re happy to assist in reviewing and resolving any issues you may be facing.
Casino has vanished....
Casino has vanished..... I got an email saying that they are no longer operating in the UK due to licence issues and all funds have been surrendered what an absolute joke....
25 February 2024
Unprompted review
Reply from Betti1
We’ve transitioned to a new domain, Betti1.com, and are continuing our services there. If you need any assistance or have concerns, please contact support@betti1.com. We’re here to help!
I've genuinely never had any problems…
I've genuinely never had any problems with this site until the last couple of days when it just wouldn't load and like most of you I also had a withdrawal awaiting approval. I even emailed support and that bounced back as it no longer exists.
But if you change the address to betti1.com you can log in and everything is the same as it was previously, my withdrawal is still awaiting approval of course but at least its still there. I've just spoken to the live chat who confirmed the new domain name is Betti1.com
25 February 2024
Unprompted review
Reply from Betti1
Happy to hear you didn’t experience any issues! Feel free to contact our customer support team for a small gift to enhance your experience. 😊
Website disappeared
Hi, to all that has found the website disappeared or server failed, its changed it Web address to betti1 com for those in the UK, I have found this site great and had no issues so far at all
24 February 2024
Unprompted review
Reply from Betti1
Happy to hear you’ve had a smooth experience! Happy gaming! 😊
Reply from Betti1
Glad to hear it's all working smoothly for you! 😊 If you need anything, don’t hesitate to reach out to support@betti1.com. Wishing you the best of luck! 🎉
Just stay well clear of this website…
Just stay well clear of this website simple its also disappeared from my phone and say cant connect and they have my money absolutely disgusting
24 February 2024
Unprompted review
Reply from Betti1
Sorry to hear you're having trouble! Betti has moved to a new domain, betti1.com. You should be able to log in and access your account as usual there. If you’re still facing issues, please contact the team at support@betti1.com for assistance.
Web page has vanished
Disappointed. I won £1400, I withdrew my winnings, it was awaiting approval. I tried to log in to check the progress last night and now apparently the server cannot be found. It’s the like website no longer exists. Pretty gutted I’m no longer going to receive my winnings. If anyone has any ideas on what’s happened I’d love to know :(
23 February 2024
Unprompted review
Reply from Betti1
No worries, we've changed our domain to betti1.com. If you're still having issues, please reach out to support@betti1.com for assistance. 😊
SCAMERSSSSS....they are cheating you…
SCAMERSSSSS....they are cheating you with the bonus and forcing you to do whatever they want with it.it also takes a million years to get your money.they are on top of the worst sites out there.STAY AWAY FROM THEM!!!!!!!!!!!!!!!!!
16 February 2024
Unprompted review
Reply from Betti1
We understand your frustration, but we do ensure transparency in our bonus terms. If you're facing any delays or concerns, we’re happy to assist and review the situation with you. Please reach out to support@betti1.com for any unresolved matters. We're here to help!
Excellent withdrawals
I’ve been burnt by non-GameStop casinos before so I was sceptical when I won €2000.
The document request were sent within 24 hours and approved straight away. The withdrawal was reversed then so I had to resubmit.
Payment was processed within 48 hours and the money in my account 4 hours later.
Like I said I’ve used some bad online casinos before but I can’t fault this at all.
14 February 2024
Unprompted review
Reply from Betti1
We're so glad to hear about your smooth experience! 🎉 If you ever need any further assistance, feel free to reach out to our support team. And don't forget to claim a small gift from us! 😊
One of them non ukgc shtty casino
One of them non ukgc shtty casino. Games are very low rtp don't pay nothing probably rigged slots..basically scam casino slots are scammed impossible to win also Live support team won't give u any bonus against to losing cash deposit they keep says system not allowed..even if player losing 1k in a day ..I will report them to gambling commission eu and uk.. probably they worked small room.from.somewhere in Nigeria.. plz don't play here
12 February 2024
Unprompted review
Reply from Betti1
We understand your frustration. However, we can assure you that we take fairness and transparency seriously. Our games are independently tested and certified, and we adhere to industry standards. If there’s an unresolved matter, our support team is always available to help. Please feel free to reach out to us at support@betti1.com so we can assist you further.
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