BGA.DK Reviews 5,511

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

Only one complaint, but it was serious. Whoever packed did not wrap paper around the frame and then put it in the box. Instead they just put the wrapping paper in the box and then PUT THE FRAME ON TO... See more

Company replied

Rated 4 out of 5 stars

Overall really nice experience, quick delivery once shipped and the frame came really well packed. The reason for giving 4 stars instead of 5 is because the website was a bit confusing to get to wher... See more

Company replied

Rated 5 out of 5 stars

I have been very happy with the frames I have gotten from BGA. Not the first time I ordered from them, it probably will not be the last. The got some really excellent products.

Company replied

Rated 5 out of 5 stars

Large choice of standard formats and ability to place custom made orders at a good price. Order placement went smooth and delivery was quick and efficient. Will certainly order from them again next ti... See more

Company replied

Company details

  1. Home improvement shop
  2. Homewares Shop

Information provided by various external sources

Danmarks største sortiment med rammer


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars
BGA.DK logo

Reply from BGA.DK

Hej Mette,

Tusind tak for din fine anmeldelse.
Det glæder os at høre at du har oplevet god service og hurtig levering.
Vi håber meget du har lyst til at handle hos os igen i fremtiden!

Varmt velkommen tilbage.

Rated 5 out of 5 stars

God service

God service:)

6 March 2023
BGA.DK logo

Reply from BGA.DK

Hei Felia,

Tusind tak for de fine ord.
Vi er glade for at du har oplevet god service og ønsker dig velkommen tilbage i fremtiden!

Hav en dejlig dag.

Rated 5 out of 5 stars
BGA.DK logo

Reply from BGA.DK

Hej Oliver,
Tak for din flotte anmeldelse.
Vi er glade for at høre at du kan lide vore produkter og leveringstiden var god.
Vi håber på at kunne byde dig velkommen tilbage i fremtiden.
Hav en god dag!

Rated 4 out of 5 stars

Jeg er glad for at handle med jer varen…

Jeg er glad for at handle med jer varen kommer sikkert til mig

10 March 2023
BGA.DK logo

Reply from BGA.DK

Hej,
Mange tak fordi du tog dig tid til at anmelde os.
Vi er glade for at høre at du har haft en god oplevelse med at handle hos os.
Varmt velkommen tilbage!

Rated 5 out of 5 stars

God service 👍

8 March 2023
BGA.DK logo

Reply from BGA.DK

Hej Frank,

Mange tak for din fine anmeldelse, vi er glade for at du har været glad for din handel.
Varmt velkommen tilbage!

Rated 5 out of 5 stars

God service ifm

God service ifm. reklamation

5 March 2023
BGA.DK logo

Reply from BGA.DK

Hej Benedicte,
Tak for din flotte anmeldelse.
Vi er glade for at høre at du har oplevet god service da uheldet var ude.
Du er altid varmt velkommen til at handle hos os igen.
Hav en dejlig dag.

Rated 5 out of 5 stars

KAILA Makeupspejl( Hollywood )

KAILA Makeupspejl( Hollywood )
Det er i så flot og virkelig god kvalitet.
Lyset er fantastisk det kan justeres.

28 February 2023
BGA.DK logo

Reply from BGA.DK

Hej Christina,
Tusind tak for din fine anmeldelse.
Det er dejligt at høre at du er blevet glad for dit spejl.
Velkommen tilbage en anden gang.

Rated 5 out of 5 stars

Hurtig expedition

18 February 2023
BGA.DK logo

Reply from BGA.DK

Kære Rasmus,

Tak fordi du tog dig tid at skrive dette, det betyder rigtig meget for os.
Vi er glade for at du har haft en god oplevelse med at handle hos os.
Varmt velkommen tilbage!

Rated 4 out of 5 stars

Super fint

Super fint . Okay kvalitet

16 February 2023
BGA.DK logo

Reply from BGA.DK

Kære Lasse,

Mange tak for de meget venlige ord, det glæder os virkelig.
Varmt velkommen tilbage!

Rated 5 out of 5 stars

Normal ekspeditionstid

Normal ekspeditionstid, Varerne var vel beskyttede
under transporten. Ekspeditionstid var acceptabel.

16 February 2023
BGA.DK logo

Reply from BGA.DK

Hej Erling,

Vi blev glade for at høre dine rosende ord og at du havde en god oplevelse med at handle hos os!
Vi ønsker dig varmt velkommen tilbage en anden gang.

Rated 5 out of 5 stars

Very satisfied, would recommend, will shop here again

Fast service, great product at a good price.

12 February 2023
BGA.DK logo

Reply from BGA.DK

Hi Helene,
Thank you very much for taking the time to write a review.
We are very happy to hear that you have had a good experience shopping with us.
You are very welcome to shop with us again in the future.
Have a lovely day.

Rated 4 out of 5 stars

Hurtig levering og god kvalitet

Hurtig levering og god kvalitet for prisen

7 February 2023
BGA.DK logo

Reply from BGA.DK

Hej Catharina,

Tak for din flotte anmeldelse.
Vi er glade for at høre at du synes godt om vores produkter og levering.
Vi håber på at kunne byde dig velkommen tilbage i fremtiden.
Hav en god dag!

Rated 1 out of 5 stars

Very bad “glass”

The frame was actually pretty fine, but the glass it wasn’t really a glass piece, but some kind of plastic. Would not recommend buying frames from BGA

6 February 2023
BGA.DK logo

Reply from BGA.DK

Hi Georgi,
Thank you for your feedback and for taking time to write a review.
I can see that you ordered a frame with acrylic glass, which is indeed made from plastic.
We do, however, also sell frames with real glass.
When you choose a frame, you can always check the specifications to see if it is a frame with acrylic glass or real glass.
Have a lovely day.

Rated 5 out of 5 stars

Mega kind telephone service..

Mega kind telephone service..
Bought wrong size mirrow, and ex changed it to bigger. Refund procedures perfect.. Will use your services in future.. Thank you.

31 January 2023
BGA.DK logo

Reply from BGA.DK

Hi Gitte,
Thank you for taking the time to write a review.
We are happy to hear that you received good service on the phone and that you are happy with your purchase.
Welcome back in the future!

Rated 1 out of 5 stars

Spam

10. reminder på mail, der beder mig om at anmelde bga.

4 February 2023
BGA.DK logo

Reply from BGA.DK

Hej Julius,
Tak for din feedback.
Vi beklager meget at du har været utilfreds med mængden af mails du har fået tilsendt.
At anmelde os er altid frivilligt og du er altid velkommen til at afmelde dig maillisten, det kan du gøre nederst i den påmindelse du har fået.
Vi håber ellers at du har været tilfreds med din handel hos os.
Hav en dejlig dag.

Rated 5 out of 5 stars

Great service

Great service! Got immediately sent a new frame after the received one was broken!

2 February 2023
BGA.DK logo

Reply from BGA.DK

Hi Irini,
Thank you for your review!
We are happy to hear that you have been satisfied with shopping with us and with out customer service.
Welcome back in the future.

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