I live in Calgary and ordered a Cannondale Synapse Carbon 5 online and all in all I am very pleased with how everything went. Great customer service and it was delivered pretty much on time. I watched... See more
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I recently purchased a Specialized Roubaix from BICI, and I couldn't be more impressed with their customer service. From the moment I walked in, I received a friendly welcome from Roz, who provided... See more
Sheesh — Bici puts out a marketing email about wide cycling shoes. Ten minutes browsing their offerings, immediately, to find they don’t have any of the shoes they sent me to look at, or rather they... See more
I purchased a Trek Domane AL5 at Bici, and it was an absolutely fantastic experience. Everyone at the store was friendly and welcoming, making me feel right at home from the moment I walked in.... See more
4.0
Great
368 reviews
Hasn’t replied to negative reviews
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Quick responses
Quick responses, quick to come on the chat, so far, a good experience
1 September 2021
Have used Bicicletta a couple of times
Have used Bicicletta a couple of times. Good price. Fast service. No concerns.
9 August 2021
The process was quick and flawless
9 August 2021
Quick and easy purchase
Quick and easy purchase. Faster delivery than expected. Best deal online!
9 August 2021
Great stock during a tough time to get…
Great stock during a tough time to get bike parts!
9 August 2021
Great products
Great products, fast shipping. This is our second online order and both arrived more quickly than estimated.
4 August 2021
Unprompted review
Staff were friendly and efficient
4 August 2021
Very very fast shipping and also a good…
Very very fast shipping and also a good retailing price. Exactly what I expected .
Thanks
2 August 2021
Awesome experience
Looked on the website, found what I was looking for, signed up, paid and received my product. Super easy and fast.
2 August 2021
Great product and fast delivery
2 August 2021
Received super fast
Item was just as expected, but shipped very fast and received it super quick
2 August 2021
Not first purchase from here
Not first purchase from here. Good products. Reasonable shipping time. Thanx
2 August 2021
Excellent experience
Great selection, easy to navigate online shop, with prices that are very competitive - plus delivery was much quicker than expected. These guys must love bikes as much I do….
2 August 2021
Very bad experience with this store
Very bad experience with this store. Long wait times, little transparency, and lack of communication. Requested to be informed when a bike was in stock, after a month of waiting, decided to check the site and by miracle, it was in stock that day. The website NOR sales rep reached out to let me know. With the recent uptick in business, they sacrificed customer experience to sell as many bikes as possible. It's a shame.
15 July 2021
Unprompted review
Fast, fair, friendly
Fast, cheap cross country shipping, fair price, well packed, great process, right item, in perfect condition. First purchase But it won’t be my last. 100% Recommend. (Vancouver location).
14 July 2021
Unprompted review
An error was made with another product…
An error was made with another product not ordered
8 July 2021
Quick delivery for online order
Great selection of products in stock. Was really happy to receive my order of pedals quicker than I expected. I chose regular shipping yet bicicletta expedited it. They didn't have to do that.
8 July 2021
Fast shipping
Great service, fast and reliable. Very hard to find high quality components and tools in Canada now. Very pleased with the service, I well order form them in future.
4 July 2021
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