Needed last minute to modify my coverage plan as my daughter was too ill to do the Hi Giang Loop and ended up in the hospital on the very day she was meant to begin on her adventure. They were so hel... See more
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Company details
- #48 of 67 best companies in Travel Insurance Company
Written by the company
Worldwide Travel Insurance provider, suitable for long term cover up to 24 months with an upper age limit of 69. Specialist in Extreme activities sports, trekking at high altitudes and winter sports.
Contact info
118 Cricklewood Lane, NW2 2DP, London, United Kingdom
- 0333 003 3161
- info@bigcattravelinsurance.com
- bigcattravelinsurance.com
Asks customers to review
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Replied to 92% of negative reviews
Typically replies within 24 hours
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Quick
Quick, easy and very clear! Had a change of plan and need cover when already away. You made it very simple to get the insurance I needed thank you!
Good pricing for full cover travel insurance
Quick & easy online form to fill in, clearly shows extra add on packages for more adventurous travel (including my Kilimanjaro hike). Good price for full cover including helicopter transport in case of emergency (didn’t need it thankfully).
Actually covers the ha giang loop!!
Relatively straight forward and…
Relatively straight forward and understandable website and competitive price. very happy
Extending travel beyond 31 days
Pretty clear detail about travel and gave me what I wanted for my daughter. When contacted the person on the phone answered my question and clarified what I had to do
Excellent price for what is covered
Excellent price for what is covered, fortunately I didn’t need to use tge insurance so can not comment on that.
Everything was great !
Quick and easy though a tad pricey
Was quick and easy, and is an insurance company who will insure whilst you are in the airport, but the flip side to this is they are quite pricey and the add on bits like a gadget are very expensive. I had to opt for a higher excess which I don't like to do usually.
No complication, straightforward
Easy to fill the form and no complication straightforward. I’m happy with that thank you.
Really straightforward process from…
Really straightforward process from start to finish. Clear options available, including cover for motorcycles over 125cc, which is exactly what I needed for my trip to Morocco. Pricing is fair and feels responsibly set compared to others I looked at. Overall, a simple, hassle-free experience that gave me confidence in my choice.
Good for bikers planning a tour.
Easy on line quote.
Easy to find what insurance you need.
Great for bikers planning a tour from 125cc and upwards.
quick and efficient
Very easy and reasonable price
Very easy and reasonable price to get insured, fortunately never needed to make a claim so far
Being able to clarify with questions to…
Being able to clarify with questions to be a person.
Online process super easy/customer service Theo very helpful
Online process super easy. Very competitive prices and long stay options without too many questions. Customer services response amazing, no waiting queues. Theo was extremely helpful and knowledgeable, unlike some other competitors staff members.
Best travel insurance deal
Really easy to understand website, easy form to fill in with explanations along the way to help you make the correct choice and the best deal I have found after looking at numerous sites.
I would highly recommend taking a look for your next trip.
Great insurance for my riding holidays
Easy website to navigate and to find what you're looking for. I always use Big Cat for my horse riding holidays!
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