BigshoesReviews 

788
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, especially for large and wide-fitting shoes, making it easy to find suitable footwear. The quality of the products is frequently highlighted, with many noting the durability and comfort of their purchases. Reviewers also commend the fast and efficient delivery service, with orders often arriving promptly and well-packaged. The overall service, including easy ordering and excellent communication, contributes to a positive shopping experience for many. However, some customers experienced slightly slower delivery, particularly during busy periods, though this was often attributed to the postal service rather than the company itself. A few people also reported issues with product flaws, such as a sandal causing discomfort, which led to an unsatisfactory experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the perfect fit and quality of the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and prompt delivery of... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and prompt... See more

Quality

People report positive experiences with quality, noting that products are exactly as advertised and of... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more

Rated 5 out of 5 stars

Ordering is simple and the follow up from the company is excellent. products aare very good and choice which should be limited for the sizes i order (size 15) is varied and modern. Dave and Co are... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

788 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(788)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Swervice.

Ordering is simple and the follow up from the company is excellent.
products aare very good and choice which should be limited for the sizes i order (size 15) is varied and modern.
Dave and Co are a master class in their profession.

25 September 2025
Rated 4 out of 5 stars

Overall experience positive

Good selection of large sized footwear for men. Can be a bit more expensive but that is the nature of buying larger sizes than normal. Postage can be slow and can take a bit longer than expected but this is the post office system not the seller fault. Have bought from heather shoes when they had a shop in city centre and now online they are just as good.

15 September 2025
Rated 5 out of 5 stars

Excellent service and after purchase care

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a great choice for different activities and occasions.

It took a few attempts at finding the exact fit but Dave made it easy to exchange the shoes for the perfect fit and even sent a pair of complimentary insoles to make sure the shoes wear comfortably. I highly recommend Big Shoes.

12 September 2025
Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult to purchase anything on the high street. So, his birthday pressie went down a treat. I will continue to shop on this site and can recommend it, it really is worth a look.

14 August 2025
Rated 1 out of 5 stars

Sandal defect causes holiday problem.

Bought a pair of sandals for a two week trip in the sun, a flaw in the left sandal left me with a cut to the side of my left foot and I had to wear trainers everywhere. Even the beach. I've bought the same sandals previously and had no issues. I believe this highlights the problem with people with big feet in ireland. The lack of testing footwear is worse for certain people.

14 August 2025
Rated 5 out of 5 stars

Good choice of size 14 shoes

Good choice of size 14 shoes. I bought school shoes for my son last year and they were very hard wearing and lasted all year. Ordered his school shoes again this year and they arrived promptly and are good quality.

31 July 2025

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