I find it easy to schedule my shipments with Bikeflights.com. Packing directions are given if I need them. Shipping labels are easy to print, along with the option to have my shipments picked up or I... See more
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Review summary
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I've used Bikeflights for multiple items shipped, bikes, bike frames, and wheelsets. I've consistently found their are competitively priced and well worth considering for your next shipment. I'm a Bik... See more
Great experience. Dropped off on Monday arrived on Friday across country. Advice for others, take the derailleur off the hanger and zip tie it to the stay with chain even if you leave the back wheel o... See more
I had to arrange to ship my bike on short notice. Bikeflights was great to work with, guiding me through the whole process. When there was a problem with the shipper's ability to verify my address,... See more
Company details
Written by the company
Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.
Bikeflights.com
Written by the company
- We ship. You ride.
- The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
- Need a box?
- We have premium, thoughtfully designed and easy-to-pack boxes available.
- Customer Support 7 Days
- You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.
Contact info
8000 N Fowler Ave, 97217, Portland, United States
- (541) 705-2453
- support@bikeflights.com
- bikeflights.com
4.7
Excellent
53k reviews
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Easy register and purchase and no…
Easy register and purchase and no issues with pick up and delivery!
13 May 2026
Bikefligts is the way to go for your bikes shipping
Bikefligts is the way to go when it comes to your shipping needs, very reasonable and easy to navigate in their website.
13 May 2026
The process was very easy
The process was very easy, even allowing for a great bike store, Calumet Bikes, in Gary, IN. The website links to videos explaining the process as well as easy scheduling and pricing information. The bike that I shipped in New York was picked up on time and delivered on time for a reasonable cost. I’ve already recommended it to several people and would definitely use them again.
15 May 2026
easy and efficient
19 May 2026
Shipping my bike for the first time
Shipping my bike for the first time. Bike Fights made it simple and easy. I went to several different shipping companies websites to get costs and instructions on shipping my Salsa Warroad. I couldn’t find any help on their websites. I stumbled upon Bike Flights and everything I was looking for was right there. I will be using this service again for sure.
19 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always reliable
Always reliable! I ship bike shop to bike shop so have avoided the “how do I pack it” issues. My shops know how to limit the potential for damage during shipment. But your shipppers are reliable!
18 May 2026
Reply from Bikeflights.com
Hi Lynn
Thank you for the kind words and for trusting us with your shop-to-shop shipments. That kind of workflow really does help streamline things and reduce packing-related issues on both ends.
We’re glad to hear you’ve found the service reliable and that your shipping partners are helping keep everything protected in transit. We appreciate your continued support and look forward to keeping your shipments moving smoothly.
- The Bikeflights Team
Everything went according to plan
Everyone with whom I spoke was very professional and patient with all of questions and concerns. They were thorough in their descriptions of what was needed and what I could and could not ship. All of my stuff made it through Customs without a hitch and even arrived a couple of days early.
15 May 2026
Easy and cheap
14 May 2026
Delivery done quickly and delivered in…
Delivery done quickly and delivered in perfect condition
9 May 2026
Great communication so far
Great communication so far. Haven't yet actually shipped the bike yet, so can't evaluate that.
1 May 2026
Showed up on time
Customer service responded very quickly and was very helpful. Bike showed up right when expected
17 May 2026
difficult to receive label files
difficult to receive label files, customer service unavailable. created stressful situation, and cost more than ups to ship
8 May 2026
Reply from Bikeflights.com
Hi Mike,
We’re sorry to hear you had a frustrating experience. After reviewing the order, we found that the initial shipping address was entered incorrectly, which caused the delay in generating the labels. Our team proactively reached out to correct the issue, returned your calls, and provided the updated labels within the hour once the correct information was received.
We understand shipping issues can be stressful and appreciate your feedback.
- The Bikeflights Team
Great communication
Great communication, and Bikeflights was somehow able to provide rates that were half of what UPS and USPS offered, for the same package.
9 May 2026
Great service
Easy pick-up. Great costumer service-I had a question and actually spoke to a person. Bike was delivered to the door. Very positive experience-would use again!
12 May 2026
Not everything goes as planned
Not everything goes as planned! Getting help after something goes wrong is even more important! While the issue was my fault, my huge thanks to Ali at Bikeflight for helping me to figure out the issue and make it right!
14 May 2026
Bike Smiths in Bloomington Indiana made…
Bike Smiths in Bloomington Indiana made packaging and shipping with your system manageable. I’ve used bikeflights before and trust them for a safe transport.
15 May 2026
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