My package didn’t arrive as scheduled, and it was Binibamba that sent an email wondering if I’d received it. When I confirmed I had not, Hannah at customer service provided tracking info and suggestio... See more
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At BINIBAMBA we're all about finding ‘the one’. It’s a love letter to individuality. To having fun with fashion - no matter your age. To parenthood. To STARTING OFF, STANDING OUT. Big and little kids unite - we’re celebrating and sharing style, together. Welcome to our snuggly world. Join us and find ‘the one’ at BINIBAMBA.
Contact info
United Kingdom
- customercare@binibamba.com
- binibamba.com
Hasn’t replied to negative reviews
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I love the PUFFMUFF in Milk- amazing product
I have the PUFFMUFF in Milk. It is absolutely incredible. So luxurious, soft and does a fantastic job at keeping my son warm on winter walks. Excellent customer service and fast delivery.
Wonderful product and buying experience
Purchased a pram liner and the quality and design is amazing - very happy with purchase. If you have been deliberating purchasing this is your sign to order, you will not be disappointed! Delivery was very quick and OUTSTANDING customer service with very fast, helpful, responses and they went above and beyond on resolution (due to my mistake not theirs). Will definitely buy from this company again! Happy customer!
🌟🌟🌟🌟🌟
Great Customer Service 👌
I have been a long time admirer of Binibamba and I have a lovely pram liner (soon to get it's first use) and am excitedly awaiting the buggy mitts which I bought on preorder. I have been speaking with Jayne from the Binibamba team regarding the preorder details and she has been incredibly informative, friendly and efficient. Thanks Jayne!
Beautiful products and exceptional…
Beautiful products and exceptional service. 5 stars

Reply from BINIBAMBA
Highly recommended!
We were given a buggy liner as a gift for our little girl… and honestly it’s been amazing! It feels so soft, luxurious, soft and cosy! Sometimes I wish I could jump in there too for a snooze :) it’s lasted well over a year and still looks in great condition. Highly recommend

Reply from BINIBAMBA
Just gorgeous
I love Binibamba, every time I get someone a gift from here they love it - and go back to buy more! My last purchase was booties and they’re so snuggly. Beautiful beautiful products and ethically sourced.

Reply from BINIBAMBA
Great customer experience
Love this brand and would highly recommend. Such lovely, well made products - I have bought a few things as gifts for friends and always had rave reviews. The customer service is excellent and any issues quickly resolved. Happy to be supporting a small, independent brand and have recommended it to friends and family.
Beautiful products
Beautiful products! I bought a pram liner as a baby gift for a friend and she’s absolutely delighted - exceptional quality and so snuggly. 5 stars.
Binibamba make the most beautiful and…
Binibamba make the most beautiful and luxurious products, they are my absolute favourite to gift to new Mums!
Amazing brand and beautiful product
Amazing brand and beautiful product. Quick delivery and overall very impressed with the service. Will be shopping again for baby shower gifts.
Beautiful brand
I have a liner, wriggle mat, gilet and jacket and I have been so happy with the quality and design of the pieces. Such a beautiful brand.
Gorgeous products
Gorgeous products, super snuggly and beautiful designed. Very high quality, all in very good condition after 4 years now from my first purchase. More recently bought the snuggler suit which is pefect for this cold weather.
Love Binibamba products
Love Binibamba products - always my go-to for a present. Very stylish, great quality and I live in my slippers!
Something special for everyone.
I have two wriggle mats that I use over my leather chairs in the kitchen - they make them so warm and comfortable. I was also given a pair of slippers this Christmas and I can honestly say that the quality of all is superb and a delightful range of tranquil colours. They are well worth the little extra for something special.
Amazing design and quality
Amazing design and quality! My little baba loves his sheepskin buggy liner and got another one that we used to lie him on the floor before he was on the move! Also have the puff muff and gloves which have been amazing for keeping us both warm and allowed us to get plenty of fresh air in the winter :) All of the deliveries have been on time. I would recommend this brand 100% love love love it xxx
The snuggliest of gifts for my nephew
The snuggliest of gifts for my nephew. So happy with my order from BINIBAMBA. Lovely quality & love that it’s an independent mum run brand too. Arrived super quick, beautifully presented. Would highly recommend!!
Best customer service you could…
Best customer service you could receive. Went out their way to communicate with me when stock was available. Polite and fast at delivery. I couldn’t ask for me from a company. Thank you for excellent service
Exceptional customer service & quality products
I’ve just made my second purchase from Binibamba. The products are of exceptional quality and look so stylish and luxe but the customer service from this company is absolutely incredible. Quick response times, helpful and they truly value you as a customer. Good customer service is hard to find these days but this team have really got it right. Can’t praise them enough!
The company who appear to value customers.
We recently purchased the family sheepskin slippers as an additional Xmas pressie for son, daughter in law and granddaughter. My own fault but our order was a week after the last date for personalising them so I was a little dubious if they would arrive in time for Xmas. I then received an email explaining that they were unable to personalise the smaller pair with the granddaughters full name but could do initials or a refund. I chose the refund . I received all three pairs with the adults personalised and beautifully packaged with three days to spare before Xmas. Fantastic purchase and first class company to deal with. Also a shoutout for Jayne whose customer service skills are second to none and kept us up to date via email.
Will certainly order again and 100% recommend Binibamba based on our experience.
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