Bitmore Reviews 300

Ryan was very help full when i was having difficulties with placing my order on the website.

Great buds with great sound and great
value for money 👌

No hassle, 1st class customer service

I paid over £20 for an E-Cord MFI charging lead and the jack for the iPhone snapped off the second time I used it. Absolute waste of money.

Edit after the response below: No, I haven’t been in touch with your customer team. Why lie about that?

I was glad to be acknowledged , as my communications had gone astray 're : A faulty speaker .
The second Purchase didn't work, the first one worked fine.
I was glad to be sent an item as a gesture of goodwill, as the co!many had no stock of th speakers.

Very helpful member of staff- my product had failed within the warranty period. A replacement was organised and sent quickly.

Garbage, Disconnect all the time.

love them but not very loud ' is there a way of increasing the volume.

Bitmore offers decent customer service. I had issues with their products, like earphones that stopped working, but they were quick to replace faulty items under warranty without hassle. Communication was good, and they provided regular updates and a tracking link for the delivery. Overall, a satisfactory experience with prompt resolutions.

I purchased a pair of faulty earbuds. I e-mailed Bitmore Customer Services and a replacement pair were sent immediately. Outstanding no nonsense customer service - well done Dave!

I purchased a Bitmore TrueSence TWS earpods on a Ryanair flight a couple of weeks ago and when I opened the earpods at home I found that one of the earpods was not working and would not charge.
I emailed the customer support and explaint the situation, afetr confirming my details of puchase and a receipt for the purchase Ryan from customer support was able to authorise an immediate replacement which was confirmed by their couriers, Royal Mail and received within 48 hours. The new pair of earpods are perfect.
Initially bemused customer and now extremely happy with the purchase and all the support given by the support team at Bitmore... WELL DONE!

Ryan responded quickly and solved my problem

Had an issue at the start and the after sales department were fantastic and resolved the issue promptly.
The product is also fantastic and worth every penny.

Absolutely fantastic product and company we bought our first lead on our plane to the Dominican Republic this year with TUI and it was invaluable so much so I have now bought 3 more of the leads directly from Bitmore ... thank you awesome stuff !!!

I had a issue with one of the earplugs not working properly.
Ryan at customer service was fantastic.
After a few emails over a few days to establish everything a new set was sent out to me which are working perfectly.
All in the customer service is outstanding.

I had an issue with bitmore earbuds which was no fault of bitmore it was the mistake of the Royal Mail a replacement pair was sent out immediately by bitmore great customer service

Great service, great price and the neck pillow is great.

Bought a power bank from easy jet and used it 3 time now and has stopped working. Really upset. Didn’t take a recipe on flight.

It says clearly Bitmore on my power bank.
Also apologies just checked flight it was brought from Ryanair on flight.

Had a problem with my purchase this may contacted yourselves explained situ . replacement was organised very quickly received now professional and efficient service.