Sweet products in my opinion are one of the best straightening systems you can get, it leaves hair silky soft and the fact that you can use it safely on bleached hair is perfect. You can still curl... See more
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Mostly a good experience except when the tracking program advised the package was held up I panicked slightly but it all turned out great in the end. Must have been a glitch because the packing arriv... See more
Company replied
I’ve been a regular customer of BK Australia and have never had any problems with my orders. I absolutely love every product I’ve purchased from them, and their customer service is outstanding. When m... See more
Company replied
Terrible experience! I purchased a product and waited over 20 days, but it never arrived. After endless excuses, they claimed a refund was issued, but I never received my money back. This company is... See more
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Company details
Written by the company
We sell Original Professional Brazilian Cosmetics Worldwide.
Contact info
201 S. Biscayne Blvd, Suite 1200, 33131, Miami, United States
- 8662452707
- info@bkaustralia.com
- bkaustralia.com
3.7
Average
120 reviews
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been using this product for…
I have been using this product for years and I am very pleased with the results. Shipping took a bit longer than expected but product arrived safe and sound
26 August 2022
Reply from BK Australia
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Dealing with bk Australia is always a…
Dealing with bk Australia is always a pleasure , stock always arrives in good time and carefully packaged
6 August 2022
Reply from BK Australia
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Mostly a good experience except when…
Mostly a good experience except when the tracking program advised the package was held up I panicked slightly but it all turned out great in the end.
Must have been a glitch because the packing arrived just ahead of time in good condition.
26 July 2022
Reply from BK Australia
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
It s so good and am so happy 😍
25 July 2022
Reply from BK Australia
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Reply from BK Australia
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
The Keratin very good the result my…
The Keratin very good the result my customer they are happy. The only downside is itchiness into the eyes and smoking when do ironing.
6 June 2022
Reply from BK Australia
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
What a fantastic product
What a fantastic product. Service was pretty quick considering it was internationally shipped.
13 May 2022
Reply from BK Australia
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
The product is great
The product is great! Shame postage costs almost as much as it!
The company, delivery, communication etc was all great.
I have curly hair and find this really treats my hair
1 May 2022
Reply from BK Australia
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
On time shipping and product on point
21 April 2022
Reply from BK Australia
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Excellent products
Excellent products, fast delivery and very good communication. Thank you. Bkeratin.
20 April 2022
Reply from BK Australia
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Service was awesome but product that I…
Service was awesome but product that I ordered was not up to the mark
12 April 2022
Reply from BK Australia
Hello, how are you?
We are very happy that you are satisfied with our service!
We have a wide variety of products, if you want, you can tell me what kind of treatment you want and I can recommend our best sales! :)
If you have any questions, please feel free to contact me.
Best regards,
Rafaela G.
Amazing delivery service
Amazing delivery service. I still don’t believe it was delivered so fast. About the product, I wouldn’t say I liked it. Nice smell, but it is weak, and 10 min after you, I can’t even tell that I sprayed something in myself.
15 March 2022
Reply from BK Australia
Dear Customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main goal. 😍
You may want to try other fragrances next time.
I am at your disposal to answer any questions!
With best regards,
Danielle.
Very happy customer
21 February 2022
Reply from BK Australia
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Danielle.
Great product
17 February 2022
Reply from BK Australia
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Danielle.
I am happy!!
I am happy!!! I placed the order a few days ago, it arrived in a few days, well packed. I have not used it yet, but as soon as I do, I will share my experience with you.
Thank you very much.
12 February 2022
Unprompted review
Reply from BK Australia
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Danielle.
No wasted money
I bought the botox treatment, I was only late but no problem
Then I bought the care kit, I arrived all spilled, with less than half the product. they said they were going to answer me. and to this day, no one has communicated.
terrible sales service
30 November 2021
Reply from BK Australia
Hello, Josefa! How are you?
As per your request on email, we refunded you the amount paid!
We apologize for the inconvenience and we hope to have another opportunity to better attend you.
If you have any questions, please feel free to contact me.
Best regards,
Rafaela G.
Reply from BK Australia
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Australian webpage so i expected to get…
Australian webpage so i expected to get my order in a few days but they sent products from Brazil it takes a little while. I sent the message on FB and asked questions about the product but haven't got back.
21 October 2021
Reply from BK Australia
Hi Yulia, how are you?
We have stocks in Brazil and in Miami, we ship according to the product availability. The shipping takes approximately 5 to 7 business days.
However we had a delay from the supplier, we apologize for that!
The tracking says that the order was delivered on Monday, September 20th at 2:10 pm.
If you have any questions, please feel free to contact me.
Best regards,
Rafaela G.
Very good product and fast delivery
20 September 2021
Reply from BK Australia
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Amazing company
12 September 2021
Reply from BK Australia
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
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