Don’t waste your time. They attempt to block any negative reviews at all and claim they are fake. They are not fake at all. I purchased a Range Rover from them and within 4 months its cost me just shy... See more
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See what reviewers are saying
I bought an Audi A3 Black Edition S Line from Blackline Motors, and I couldn’t be happier with my experience After speaking to several other dealerships that were trying to charge me £10,000... See more
Company replied
As a first time driver I was unsure on buying my new car as insurance can be a joke! Mark shown me around the forecourt and pulled out a few options, I settled on a 1.0 golf MK8. Test drove the car,... See more
Company replied
Sold a car through Motorway & had Nav collect this within 48 hours of confirmation. Yes, as expected the price was reduced but only to a truer reflection of what the car would be worth around it... See more
Company replied
Company details
Written by the company
Blackline Motor Company was born from a shared realisation between two seasoned automotive experts who spent years managing premium dealerships in different corners of the world. Arriving in Dubai, they encountered a paradox: a city with the world’s most spectacular cars, but a luxury buying experience that often felt corporate, transactional, and inconsistent in quality. Combining their global insights and a shared passion for mechanical perfection, they built Blackline to bridge that gap. It is an enthusiast-driven sanctuary where hand-picked, rigorously vetted performance vehicles meet a transparent, genuinely elevated level of service that Dubai's discerning buyers truly deserve.
Contact info
Showroom 54, Block 6 - Ras Al Khor - Dubai, 00000, Dubai, U.A.E.
- +97143218409
- info@blacklinemotorscompany.com
- blacklinemotorcompany.com
Breach of guidelines
We’ve had the car from blackline for…
We’ve had the car from blackline for over a year now - so this isn’t a recent purchase. However seeing all the recent reviews I’m astounded they are still doing so bad… or even trading! I wish we’d of researched the place before buying from them. We brought the car in aug 2023 and within a few weeks we needed new discs and pads. They wasn’t very helpful at all when in conversation but after I wrote a bad google review they soon changed their tune and offered to pay back £200 for the costs of the discs and pads… advising me to remove my bad review. So I did!
Unbelievable.
I can’t fathom the fact they’re selling high end cars with diabolical after sales and operating the business from what can only be compared with a jail cell.
I hope this helps people :)
31 October 2023
Unprompted review
Reply from Blackline Motor Company
Hello Holly,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Be very carful with this company if you…
Be very carful with this company if you are an inexperienced seller or buyer, I traded my car as part exchange in dec 23 to blackline motors paid for delivery and collection of previous vehicle. The young man who delivered and collected the vehicles was or said he didn’t know anything about how the v5 works, neither did I at this time. As a result he took the v5 in its entirety and since the vehicle has been sold and I have been receiving parking and speeding tickets with no contact from the company also the new car I bought suffered a catastrophic engine failure blackline said they would cover the cost for repairs and I never heard a thing back nor did my local garage who where to carry out the work. The company is a shambles and don’t seem to have any clue what they are doing so now I’m left with no working vehicle and someone else’s fines. Steer well clear would be my advice!
23 December 2023
Unprompted review
Reply from Blackline Motor Company
Hello Christopher,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Abysmal
Abysmal, they take you up to a tiny room in a derelict office block, windows are all smashed, had an appointment but no one seemed to know what we were there for. Did a 2 hour round trip to go and look at a car, they took me to it and said “sorry you can’t drive it, it doesn’t start, but if you put a deposit down today we can try fix it” yeah right ! haha. They didn't think to mention this before I came to look at it. Awful service in a very dodgy building, stay well away!
6 October 2024
Unprompted review
Reply from Blackline Motor Company
Hello Peter,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Waste of time Blackline motors…
Waste of time Blackline motors even my finance company wouldn't work with them. Blackline phoned me to agree a deal and told me to start getting finance sorted all day i was doing this just for them to low ball me for no reason They didn't have a clue horrible company just stay away.
24 September 2024
Unprompted review
Reply from Blackline Motor Company
Hello Ukg,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
!!! AVOID THIS COMPANY !!! DONT BUY THERE !!!
Spent nearly £17K on the car which was faulty from day 1. Bring car back for repair. It was nearly 2 months ago and still have no car back. They are not answering the phone calls or texting back. When turn in to the office I was swear and shout at. Have to take this legal way to get money back. It will be very long process. Now have no car or money either !!! PLEASE AVOID !!! DON'T BUY FROM THEM !!!
15 July 2024
Unprompted review
Reply from Blackline Motor Company
Hello Matt,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
I was sold a car that broke down within…
I was sold a car that broke down within 4 weeks of purchase. Consumer advise have confirmed that blackline motors should repair the vehicle or give me my money back. Despite phone calls and emails they failed to respond. I am now going to take further action as the vehicle they sold me is not drivable and isn't fit for purpose. I may have to take this to the financial ombudsman or the small claims court.
7 July 2024
Unprompted review
Reply from Blackline Motor Company
Hello Rachelle,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
I had the same experience as kris
I had the same experience as kris. Inspector turned up and plugged the car in bringing up a list of faults I’d already had fixed by Mercedes. Then said the gearbox was knackered and lowballed me by knocking 4K off the motorway sold price. Haggled for 2 hours, I refused the sale and parked the car up then they agreed somewhere near the asking price. The car miraculously repaired itself and was listed the next day for top price. Can’t imagine how many people have been ripped off by doing this. Typical dealership scheme. Luckily I know cars and could tell it was BS.
1 July 2024
Unprompted review
Reply from Blackline Motor Company
Hello Danny,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
AVOID at all costs
AVOID at all costs.
Sold our vehicle via Motorway, they turned up, inspected vehicle drove it and then tried to tell us that the car needed £3000 worth of work to rectify a fault they diagnosed ….. little did they know my trade.
Once I’d informed them they back tracked and tried to pick out other faults all made up. Absolute joke of a company do not use these clowns. Try and rip you off after purchasing a vehicle on a reputable company like motorway.
Try and make things up thinking you don’t know anything about cars etc.
Fools !!
26 July 2024
Unprompted review
Reply from Blackline Motor Company
Hello Kris,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Do not use this company
Do not use this company . Bought a car from them was delivered with faults it was mot few days before delivery with advisories that stated fix ASAP which were not sorted also arrived with numerous issues after a full check from a 3rd party garage car money said they were a reputable garage 😆 they ignore you r concerns do not use them worst garage I've ever dealt with
8 June 2024
Unprompted review
Reply from Blackline Motor Company
Hello James,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
motorway
Sold my car to this firm via motorway. They turnt up and offered less then half of what they bidded...waste of time. I ended up selling the car a day later to a local garage for what i originally wanted.
If they bid on your car via motorway, dont bother and relist it.
29 June 2024
Unprompted review
Reply from Blackline Motor Company
Hello Alfie,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
so helpful start to finish
2 April 2024
Unprompted review
Reply from Blackline Motor Company
Hello Michael,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Mini
I bought a car around 2 weeks ago from them and I must say the car is great. Its never easy buying a second hand car but they made it as seamless as possible and so I couldn't have asked for a better service. They were true to their word in every sense of the way and the car is exactly as advertised. So if you looking to buy a car and you want to go to a place that I found trustworthy then take a moment and just pass by there. you might be happily surprised as I was.
25 March 2024
Unprompted review
Reply from Blackline Motor Company
Hello Rift,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Do not buy! sham company
Car was ordered online, as a FSH evoque, pictures looked great, seller said no damage on the phone.
Car delivered ... in the dark.
Car has been in a heavy front end crash and re painted !!!!! Not on the log book
It has had the roof wrapped to hide paintwork, the gearbox failed instantly
Almost every panel is scratched and all 4 tyres needed replacing.
There was no service paperwork even though the advert listed full and milages,
When I asked about the issued I was just fobbed off.. in a prove it kind of way.
one of the lights was even burned badly.
And they say they inspect their cars .......
PLEASE SAVE YOUR MONEY AND GO ELSE WHERE, THEIR CARS ARE A SHAMBLES AND COST YOU MONEY
1 October 2023
Unprompted review
Reply from Blackline Motor Company
Hello SImon,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Great service from Blackline Motors
Great service from Blackline Motors. Definitely recommend to buy a car from here. Will be back in future to buy another car.
20 March 2024
Unprompted review
Reply from Blackline Motor Company
Hello Sameer,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Poor service
Do not by from this seller as cars are not checked properly and have major faults that make them not usable. We have had a lucky escape.Very poor customer service and not willing to compromise.
16 March 2024
Unprompted review
Reply from Blackline Motor Company
Hello,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Reply from Blackline Motor Company
Hello Dina,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Buyer beware
Buyer beware ! My young daughter bought a car in good faith and within 10 mins of receiving the car engine warning light was on
Speaking to manager he was rude and obstructive car finance company had to intervene and return the car as it was faulty but she is still awaiting her deposit 4 weeks on with radio silence from the garage . Disgraceful service
1 November 2023
Unprompted review
Reply from Blackline Motor Company
Hello Kerry,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Do not buy from this place untrustworthy
Do not buy from this place! Purchased a car and within 2 days of having warning lights popped up and it’s in a bad condition. When I was told it’s in good working order when purchasing it. Now I have a car which isn’t drivable and very unsafe to use and they are taking no responsibility for it. Taking advantage of unknown members of the public is the worst! You should be ashamed
15 July 2023
Unprompted review
Reply from Blackline Motor Company
Hello Rachel,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Top Service for Remote Buyer
I was buying remotely and these guys couldn't have provided a better service. Highly recommended
6 June 2023
Unprompted review
Reply from Blackline Motor Company
Hello,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Dread buying second hand cars
Dread buying second hand cars, but these guys were great.
Communication was excellent and Sid was a pleasant guy, nothing was too much trouble, but there was no hard selling, thanks. Hope your business does well as you guys deserve it.
15 January 2023
Unprompted review
Reply from Blackline Motor Company
Hello,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
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