Best way to judge a company is when things go wrong and you need customer services. EVRI delivered my pizza oven damaged. Blackmore Home responded within 1 working day and delivered a replacement the... See more
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Company details
- #62 of 94 best companies in Kitchenware Shop
Written by the company
Blackmoor Home is a UK kitchenware and homeware brand specialising in high-quality cookware, kitchen appliances, bakeware and everyday home essentials. We help home cooks create delicious meals with reliable, affordable products designed for modern kitchens. Our product range includes non-stick cookware sets, stainless steel cookware, induction-compatible pans, frying pans, saucepans, bakeware, air fryers, coffee machines, kitchen accessories and household essentials. Whether you're equipping a first home, upgrading your kitchen or replacing everyday cookware, Blackmoor Home offers practical solutions built for performance and value. Designed with durability, functionality and ease of use in mind, our products are suitable for a wide range of cooking styles, from quick family meals to more advanced home cooking. We focus on combining quality materials, contemporary design and accessible pricing to deliver products customers can trust. Customer satisfaction is central to everything we do. From fast UK delivery and responsive customer support to carefully developed products and clear product information, we strive to provide an outstanding shopping experience from purchase through to everyday use. Thousands of customers choose Blackmoor Home for cookware, kitchen appliances and home essentials that combine quality, reliability and exceptional value.
Contact info
Benross House, Goodlass Road, L24 9HJ, Liverpool, United Kingdom
- +44(0)151 448 1200
- afterservice@blackmoorhome.co.uk
- blackmoorhome.co.uk
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So far so good
So far so good. Quick delivery and the pans seem high quality. Thick bases and sturdy feel. Only used a couple of times but impressed with the non stick performance.
Fab New Saucepans for our kitchen
Ordered some milk pans & an 18cm & 20cm saucepan. Lovely blue colour, super non stick & overall very nice to use.
Only suggestion would be, maybe a plastic handle on the saucepan to avoid them getting hot & burning yourself whilst cooking
Easy to order and arrived quick really…
Easy to order and arrived quick really pleased with item
Excellent service and product.
Shocking service
Shocking service, no customer service at all, no replies to emails, no answer to the phone number any day or time, also shocking packaging, who sends out tea coffee and sugar canisters with NO bubble wrap so they were all clinking around in the box, luckily they were ok, would not recommend this company at all
Damaged item
Received an order of bread bin, tea, coffee and sugar set. All lovely apart from dent in tea canister. I have phoned 5 times, no answer, sent 2 emails with photos attached, into week 2 and no response. Not ideal. Order number BM6123
I absolutely love my sauce pans....so…
I absolutely love my sauce pans....so easy to clean and use...and they look really expensive? Also order to delivery was quick and easy..l will be ordering more products. Really impressed.
Does what it says on the tin !
Arrived on time,pleased with my purchase despite a couple of small dents.
Quick arrival; good quality; very poor packaging!
Arrived very quickly, great tracking information all the way, product a stainless steel three-tier steamer, looks high quality - however, the packaging was terrible, such that carrying the heavy product, the lid fell on my foot!
This is a gift for my father, which I need to give him this coming Monday, for his birthday. It literally needs taping back together. The box was so old and worn looking, this looks like a packing, not a transit issue.
Very disappointed, as it will look so bad taped together.
Not sure if would buy again from this company. My dad would understand a taped together box, but another recipient might think it looked cheap and tacky to receive as a present.
N.B. For some reason, Blackmore home appear to have not seen this, as they keep emailing me, asking for a review. Here it is!
Cast iron casserole dishes
I purchased two cast iron casserole dishes, I'm very pleased with the products, the speed of delivery and service were 1st class. If you want lightweight cookware then avoid cast iron.
Good quality pot for a decent price
Good quality pot for a decent price. Liked the fact that delivery was free too. Plus delivery time was great. All together a smooth purchase.
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