BlindsDirect.co.za Reviews 

2,258
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often receiving their custom orders well ahead of anticipated schedules. People also appreciate the completely seamless ordering process, the helpful support team, and the truly impressive workmanship of the items. Reviewers frequently emphasize that the blinds fit their windows perfectly when properly following the website's clear measurement guidelines. However, some people mentioned that delivery times could occasionally run longer than anticipated or be affected by courier handling issues. A few reviewers also noted occasional minor discrepancies regarding product colors or materials when compared against online representations.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the items arrive quickly and fit windows with... See more

Quality

People report positive experiences with quality, highlighting that products are well made, highly durable,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that packages arrive... See more

Service

Clients share positive opinions on service, frequently praising the prompt response, helpful sales team, and... See more

Order

Consumers find order satisfaction to be consistently high, frequently highlighting the seamless online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Blinds Direct on numerous occasions and every time I have been very pleased with the outcome. It's easy to order and the product arrives when promised and as ordered. I was kept informed at... See more

Company replied

Rated 5 out of 5 stars

The instructions are well documented on the website to help you take precise measurements for your blinds. The blind arrived and was cut exactly to specification. The fit is very neat and the product... See more

Company replied

Rated 5 out of 5 stars

From ordering to delivering took 4 days. What a pleasure. When I phoned for assistance with installation they were amazing. 🤩 The website is easy to navigate even for an eighty year old like myself.... See more

Company replied

Rated 5 out of 5 stars

Two head rail components weren't working, and they replaced them free of charge - I just covered the postage. I have ordered multiple blinds from this company and they are always willing to help, solv... See more

Company replied


Company details

  1. Blinds shop
  2. Curtain Shop
  3. Home improvement shop

Written by the company

We have the widest range of blinds, shutters and curtains offering in South Africa. Offering best customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(2,258)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The blinds were perfect

The blinds were perfect, looks very nice and fitted easily. But you are losing a star because (despite what your website says), instructions nor plugs/screws were included.

22 June 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Riaan

Thank you for taking a moment to leave us with this review, it's truly appreciated. Thank you for bringing the lack of screws to our attention, we will investigate this to see how it happened and put measures in place to avoid future incidents. We trust your new bamboo blind look great!

Blinds Direct Team

Rated 5 out of 5 stars

I received my blinds within three days

I received my blinds within three days. They are very easy to install, and really beautiful. I’ve ordered for all the bedrooms, and will soon be ordering the blinds for the living area. I am a very happy client!

12 June 2026
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Reply from BlindsDirect.co.za

HI Annamarie

Thank you for wonderful review, we're so glad to hear you love your new blinds! We look forward to assisting you with your next order.

Blinds Direct Team

Rated 5 out of 5 stars

Extremely easy to order to size

Extremely easy to order to size, and the installation was very simple to follow and install the blind. The blind was also made perfectly to the required size.

12 June 2026
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Reply from BlindsDirect.co.za

Hi Nicus

We appreciate you taking the time to leave us with this stunning review - thank you! We trust your new plaswood blind is looking great.

Blinds Direct Team

Rated 5 out of 5 stars

Excellent service

I was very happy with each step of the process from order to delivery. The blind fits perfectly. I was a bit concerned about the movement mechanism but it just needed some getting used to. Overall a very good experience, thank you

4 June 2026
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Reply from BlindsDirect.co.za

Hi Rosalie

We appreciate this wonderful review, thank you! We trust your new plaswood blind is looking lovely.

Blinds Direct Team

Rated 5 out of 5 stars

Excellent and fit perfectly

Excellent and fit perfectly

11 June 2026
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Reply from BlindsDirect.co.za

Hi Kim

We appreciate you taking a minute to leave us with this lovely review, thank you!

Blinds Direct Team

Rated 4 out of 5 stars

Fabric detail

More detail on what each fabric is all about. I had to call the local branch to tell me what to select as I got confused with fabric types

10 June 2026
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Reply from BlindsDirect.co.za

Hi Pierre

Thank you for taking the time to provide feedback on our products, it's always appreciated! We will see how we can incorporate more details on our fabrics on our website, thank you.

Blinds DIrect Team

Rated 5 out of 5 stars

From ordering to delivering took 4…

From ordering to delivering took 4 days. What a pleasure. When I phoned for assistance with installation they were amazing. 🤩 The website is easy to navigate even for an eighty year old like myself. I will definitely recommend anyone who wants blinds to go to Blinds Direct.

8 June 2026
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Reply from BlindsDirect.co.za

Hi Linda

Thank you for this fantastic review, thank you! We are so glad to hear that you found the process so easy and simple, and we hope to hear from you again should you need any more blinds in the future.

Blinds Direct Team

Rated 5 out of 5 stars

Great experience

Great experience, blinds always always cut to correct size, quick turnaround time. Blinds made easy!

27 May 2026
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Reply from BlindsDirect.co.za

Hi Peter

We appreciate you taking a moment to leave us with this stunning review, thank you!

Blinds Direct Team

Rated 5 out of 5 stars

Excellent quality, product and service

Seamless process
Easy to order
Delivery before expected date
Excellent quality of workmanship every time
Thank you! It's a pleasure to with woth you!

28 May 2026
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Reply from BlindsDirect.co.za

Hi Tetyana

Thank you for the superb feedback, it's much appreciated! We trust your blinds are looking lovely.

Blinds Direct Team

Rated 4 out of 5 stars

The blind does look really beautiful

The blind does look really beautiful, it is well made and it is great fabric.
The one small problem is that it was taped, and there is a little mark on the back from removing the sticky tape, I will try and clean it off

3 June 2026
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Reply from BlindsDirect.co.za

Hi Mea

We appreciate you taking a moment to leave us with this lovely review - thank you! We use masking tape to prevent movement during transportation , which doesn't typically leave marks, but if you are not able to get it off with soap and water please do let us know so that we can sort this out for you. We apologize for that inconvenience of that.

Blinds Direct Team

Rated 5 out of 5 stars

Great price

Great price, prompt service, good communication, that the essence of success. Never over promise and under deliver.

3 June 2026
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Reply from BlindsDirect.co.za

Hi Dudley

Thank you for taking the time to leave us with this fantastic review!
We absolutely love the "never over promise and under deliver" statement because this is something we truly believe in at Blinds Direct.
We trust your blinds are looking lovely!

Blinds Direct Team

Rated 5 out of 5 stars

Blinds look fantastic

Easy to order, great instructions to get the correct measurements and delivery within a week. Good instructions on how to install. Most importantly Blinds look fantastic !

25 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Cara

Thank you for this wonderful review, we truly appreciate it, and we're glad to hear your blinds are looking great!

Blinds Direct Team

Rated 5 out of 5 stars

Excellent quality product

Excellent quality product, fast and efficient service. Kept up to date with the delivery process.

2 June 2026
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Reply from BlindsDirect.co.za

Hi Brian

Thank you for the superb review, we sincerely appreciate it! We trust your new plaswood blinds look great.

Blinds Direct Team

Rated 5 out of 5 stars

Website is easy to use

Website is easy to use. Product is of good quality.

22 May 2026
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Reply from BlindsDirect.co.za

Hi Virgina

Thank you for the wonderful review, it's much appreciated!

Blinds Direct Team

Rated 5 out of 5 stars

Another great experience

I have bought blinds from you guys twice previously so already knew it would be a successful new purchase. I was very impressed by this recent purchase. I ordered on Monday and it was delivered to exact specs in the same week on Friday. Very impressive service!

29 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Cheryl

We sincerely appreciate the continued support and the lovely feedback! We hope that Blinds Direct has helped add that extra touch to your home.

Blinds Direct Team

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