BlindsDirect.co.za Reviews 

2,258
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often receiving their custom orders well ahead of anticipated schedules. People also appreciate the completely seamless ordering process, the helpful support team, and the truly impressive workmanship of the items. Reviewers frequently emphasize that the blinds fit their windows perfectly when properly following the website's clear measurement guidelines. However, some people mentioned that delivery times could occasionally run longer than anticipated or be affected by courier handling issues. A few reviewers also noted occasional minor discrepancies regarding product colors or materials when compared against online representations.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the items arrive quickly and fit windows with... See more

Quality

People report positive experiences with quality, highlighting that products are well made, highly durable,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that packages arrive... See more

Service

Clients share positive opinions on service, frequently praising the prompt response, helpful sales team, and... See more

Order

Consumers find order satisfaction to be consistently high, frequently highlighting the seamless online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Blinds Direct on numerous occasions and every time I have been very pleased with the outcome. It's easy to order and the product arrives when promised and as ordered. I was kept informed at... See more

Company replied

Rated 5 out of 5 stars

The instructions are well documented on the website to help you take precise measurements for your blinds. The blind arrived and was cut exactly to specification. The fit is very neat and the product... See more

Company replied

Rated 5 out of 5 stars

From ordering to delivering took 4 days. What a pleasure. When I phoned for assistance with installation they were amazing. 🤩 The website is easy to navigate even for an eighty year old like myself.... See more

Company replied

Rated 5 out of 5 stars

Two head rail components weren't working, and they replaced them free of charge - I just covered the postage. I have ordered multiple blinds from this company and they are always willing to help, solv... See more

Company replied


Company details

  1. Blinds shop
  2. Curtain Shop
  3. Home improvement shop

Written by the company

We have the widest range of blinds, shutters and curtains offering in South Africa. Offering best customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(2,258)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with your service

Very pleased with your service! Blinds arrived 3 workings days after ordered. Well packed and all fit perfectly! So easy to install. Thank you Blinds Direct!

27 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Ria

Thank you for the wonderful review, we greatly appreciate it! We trust your new aluminium blinds look lovely.

Blinds Direct Team

Rated 5 out of 5 stars

Blinds Direct are Awesome

We measured the windows to the requirements, submitted our order and received our blinds in record time. Instructions to install was so easy and we were very happy with the outcome. 3 rooms have been amazingly transformed, thank you Blinds Direct!

3 June 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Erika

We appreciate you taking the time to leave us with this fantastic review! We're so happy to hear that your rooms have had a bit of an upgrade with Blinds Direct blinds.

Blinds Direct Team

Rated 5 out of 5 stars

On Top of It

Most helpful and knowledgeable.

27 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Mary

Thank you for the wonderful review, we truly appreciate it!

Blinds Direct Team

Rated 5 out of 5 stars

Excellent speedy service

Excellent speedy service. Great product as well

21 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Azeem

Thank you for the great review! We hope your blinds are looking lovely

Blinds Direct Team

Rated 5 out of 5 stars

Just good service all round

Just good service: correct order, correct delivery, all as promised.

22 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi

Thank you for the wonderful review, it's appreciated!

Blinds Direct Team

Rated 5 out of 5 stars

Once again we received outstanding…

Once again we received outstanding service. The blinds were delivered earlier than expected and the quality from Blinds Direct is always excellent. Wouldn't use anyone else for blinds!

14 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Lauren

Thank you for the superb review and for your continued support of Blinds Direct, we truly appreciate it! We look forward to assisting you again in the future

Blinds Direct Team

Rated 5 out of 5 stars

Easy system and super fast

Easy system and super fast. Delivered exactly what was promised

20 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Kirsten

Thank you for taking a minute to leave us with this lovely review! We trust your new roller blinds look great.

Blinds Direct Team

Rated 5 out of 5 stars

I recently placed orders for Venetian…

I recently placed orders for Venetian blinds for 2 non-standard windows in my apartment. Not only was the guide on the website spot on, final product arrived within 2 weeks of playing the order. I'm really chuffed with the product and the ease of fitting the blinds.

18 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Augusto

We greatly appreciate you taking a moment to leave us with this great review and wonderful feedback - thank you!

Blinds Direct Team

Rated 5 out of 5 stars

Very good quality…

Very good quality product,very good range of products and colors and easy to assemble..perfect fit to what I ordered. Good updates and otdered before..no problem to receive in cpt and mosselbay! Well done guys..

11 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Tonia

Thank you for this stunning review, it is truly appreciated! We hope you are loving your new plaswood blinds

Blinds Direct Team

Rated 5 out of 5 stars

Best Online Blinds

Easy user friendly ordering service, outstanding product & efficiency and quick delivery of order. What more can a customer ask for.

15 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Helen

We sincerely appreciate this lovely 5 star review. We trust your new blind is looking great!

Blinds Direct Team

Rated 5 out of 5 stars

Great blinds

Blinds provided as requested, fit and operate perfectly!

15 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Kevin

Thank you for taking a moment to leave us with this lovely review, trully appreciated!

Blinds Direct Team

Rated 5 out of 5 stars

As always! Perfect experience

My fourth order with them and once again effortless. Thanks Blinds Direct team! I highly recommend you.

13 May 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Jozua

We greatly appreciate the continued support and this lovely review, thank you!

Blinds Direct Team

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