Blinds To Go - HAMILTON Reviews 

132
TrustScore 4.5 out of 5

4.7

1024 UPPER WENTWORTH, L9A 4V9 HAMILTON, ON, CA


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Rated 5 out of 5 stars

The blinds we ordered are beautiful. The installation was on time and quick. The installer was efficient and pleasant. Highly recommend

Company replied

Rated 3 out of 5 stars

The quality was not what it was 34 years ago when we used Blinds to Go. The valance on the blinds looks cheap compared to the blinds we purchased from Home Depot and Rhona. I would not recommend usi... See more

Company replied

Rated 5 out of 5 stars

I dropped into the Hamilton store after getting new windows in Brantford. My sales assist Brian, helped me pick the perfect solution with pictures and fabric , provided by me. Installation was easy a... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Blinds To Go. The service was professional from start to finish, and the installation was done efficiently and with great attention to detail. He did an excellent job—ev... See more

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Curtain Shop
  4. Decoration and Interior Design Store
  5. Interior designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1024 UPPER WENTWORTH, L9A 4V9, HAMILTON, ON, Canada

  • 9053858646

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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4.7

All reviews

(132)

2,656 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent Customer Service

We have to say, this was not the smoothest experience that we would have had over the years (3 homes) with Blinds to Go. I would assume that this is due to the high volume of orders during COVID-19 and people are doing renovations. I am sure the increase in business has left the company with limited quality control measures in place. There were a number of issues with one of our orders. With that said, resolution was quick and there was no issues with customer service. The manager and staff were very quick to resolve. In my opinion, its all about how things are resolved.

14 December 2020
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

Hi Dave, thank you for your review and your feedback. We very much appreciate your patience with us during this difficult time. We are working hard to get back to our normal day to day timelines. We are thrilled to hear that your resolutions were met quickly and efficiently; that is what is most important when dealing with a product and service. Thank you again.

Rated 4 out of 5 stars

Blinds to Go Purchase

Our experience in store with Blinds To Go representative was great.
Great explanation of all questions asked.
Very helpful with our selection.

The installation, wasn't the same experience. The installer Adam was late everytime he was scheduled.
Not impressed by him!

14 December 2020
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

Overall this is great to hear Mike but we are very sorry to hear about the installation experience and will be sure to send this feedback to the installation team! Thank you for your review!

Rated 5 out of 5 stars

This was a great company to deal with for the whole process.

This was a great company to deal with. Prices were competitive. Designer was very knowledgeable and helped me make good decisions on window coverings and the best options for the styles of each window. The Installer was also very professional, efficient and knowledgeable. We are very happy with our choices. The window coverings look great. We would highly recommend Blinds to Go, and will be in touch when we decide to cover the other windows in our house.

14 December 2020
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

This is wonderful to hear Sherry! We are thrilled to hear of your experience and look forward to working with you again! Thank you for your review!

Rated 3 out of 5 stars

The night blinds let light in and do…

The night blinds let light in and do not reach the sides of windows, bit upsetting....
One door blind fell off within a day, although the installer repaired a bracket when he came back to install another blind. Incorrect pull cords on initial order....
Phone system sucks, had to keep going back to store to speak to someone, quite annoying.

14 December 2020
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

Hi Linda, we are sorry to hear about the issues you have experienced with us. Is there anything we can do to help you? Please let us know, we are here to help!

Rated 5 out of 5 stars

Our "go-to" option for window coverings

BtG has all the options we will ever need ... in light control, in color, in styles. BtG know window coverings, not merely blinds. We may shop for ideas elsewhere, but we will buy at BtG.

14 December 2020
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Reply from Blinds To Go - HAMILTON

This is great to hear John, thank you for your review!

Rated 5 out of 5 stars

Staff very helpful and product chosen…

Staff very helpful and product chosen was what we were looking for . Installation services were completed smoothly.

14 December 2020
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

This is great to hear Doug, thank you for your review!

Rated 5 out of 5 stars

Excellent staff and installation

Jen was fabulous at assisting me with my order and I highly recommend asking for her if you shop the Upper Wentworth location.

Keston was excellent at installation and I would always recommend him

14 December 2020
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

Wonderful to hear Kim! Thank you for your review!!

Rated 4 out of 5 stars

Great service and install fast and…

Great service and install fast and easy.. would recommend..

3 December 2020
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

Hi Nancy, we are very happy to hear about your experience with us! Thank you for leaving your review and your recommendation! We look forward to helping you again in the future!

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