The blinds we ordered are beautiful. The installation was on time and quick. The installer was efficient and pleasant. Highly recommend
Company replied
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The blinds we ordered are beautiful. The installation was on time and quick. The installer was efficient and pleasant. Highly recommend
Company replied
The quality was not what it was 34 years ago when we used Blinds to Go. The valance on the blinds looks cheap compared to the blinds we purchased from Home Depot and Rhona. I would not recommend usi... See more
Company replied
I dropped into the Hamilton store after getting new windows in Brantford. My sales assist Brian, helped me pick the perfect solution with pictures and fabric , provided by me. Installation was easy a... See more
Company replied
We had a great experience with Blinds To Go. The service was professional from start to finish, and the installation was done efficiently and with great attention to detail. He did an excellent job—ev... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
1024 UPPER WENTWORTH, L9A 4V9, HAMILTON, ON, Canada
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We have to say, this was not the smoothest experience that we would have had over the years (3 homes) with Blinds to Go. I would assume that this is due to the high volume of orders during COVID-19 and people are doing renovations. I am sure the increase in business has left the company with limited quality control measures in place. There were a number of issues with one of our orders. With that said, resolution was quick and there was no issues with customer service. The manager and staff were very quick to resolve. In my opinion, its all about how things are resolved.

Reply from Blinds To Go - HAMILTON
Our experience in store with Blinds To Go representative was great.
Great explanation of all questions asked.
Very helpful with our selection.
The installation, wasn't the same experience. The installer Adam was late everytime he was scheduled.
Not impressed by him!

Reply from Blinds To Go - HAMILTON
This was a great company to deal with. Prices were competitive. Designer was very knowledgeable and helped me make good decisions on window coverings and the best options for the styles of each window. The Installer was also very professional, efficient and knowledgeable. We are very happy with our choices. The window coverings look great. We would highly recommend Blinds to Go, and will be in touch when we decide to cover the other windows in our house.

Reply from Blinds To Go - HAMILTON
Great service from start to finish. Friendly store consultants, great installer

Reply from Blinds To Go - HAMILTON
The night blinds let light in and do not reach the sides of windows, bit upsetting....
One door blind fell off within a day, although the installer repaired a bracket when he came back to install another blind. Incorrect pull cords on initial order....
Phone system sucks, had to keep going back to store to speak to someone, quite annoying.

Reply from Blinds To Go - HAMILTON
BtG has all the options we will ever need ... in light control, in color, in styles. BtG know window coverings, not merely blinds. We may shop for ideas elsewhere, but we will buy at BtG.

Reply from Blinds To Go - HAMILTON
Staff very helpful and product chosen was what we were looking for . Installation services were completed smoothly.

Reply from Blinds To Go - HAMILTON
Jen was fabulous at assisting me with my order and I highly recommend asking for her if you shop the Upper Wentworth location.
Keston was excellent at installation and I would always recommend him

Reply from Blinds To Go - HAMILTON
Great service and install fast and easy.. would recommend..

Reply from Blinds To Go - HAMILTON
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