Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more
Company replied
I had an annual subscription to Blinkist which I used on and off and it was a great experience overall. What I did not realise is that the subscription auto-renews without a prompt so one day I just s... See more
Company replied
I had entered the wrong email address on my account, and when I changed my phone, I was unable to transfer the app because I couldn’t verify the change by email. The customer services team responded q... See more
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Company details
Written by the company
Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.
Contact info
Sonnenallee 223, 12059, Berlin, Germany
- hello@blinkist.com
- blinkist.com
4.2
Great
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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The staff were very helpful and prompt…
The staff were very helpful and prompt in answering my query and resolving the subscription issue. Impressed with the efficiency and the warmth of the emails. Thanks 😊
11 May 2026
Unprompted review
Reply from Blinkist
Hi Julie,
We really appreciate your feedback! It’s great to know we could provide a fast response and resolution. We’re always here if you need further support.
All the best,
Team Blinkist
Excellent and prompt customer service
Excellent and prompt customer service. Respectful communication. I was very happy with the outcome and felt heard.
12 May 2026
Unprompted review
Reply from Blinkist
Hello Dr. Cadesky,
Thank you so much for your thoughtful feedback! We’re really glad to hear that you felt heard and supported throughout the process. Providing respectful and prompt assistance is very important to us, so it means a lot to know you were happy with the outcome. We truly appreciate your kind words and support! 😊
All the best,
Team Blinkist
Amazing app with great value
Amazing app with great value, excelent customer servise.
10 May 2026
Unprompted review
Reply from Blinkist
Hello Lubica,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and finding great value in it. It also means a lot to know that you had a positive experience with our customer service team. Your support and feedback are truly appreciated! 😊
All the best,
Team Blinkist
Charged for Premium on a "Basic" account – Refund refused
I am extremely disappointed with Blinkist’s predatory renewal practices and lack of accountability. I was recently charged for an annual Premium renewal despite the fact that my account dashboard explicitly listed my status as "Basic" (the free tier).
The situation is as follows:
Account Status Mismatch: Inside the Blinkist app, my account status is explicitly listed as "Basic" (the free tier). Because the UI showed I was a Basic user, there was no "Cancel Subscription" option available to me. I had no way to stop a renewal that the system claimed didn't exist. I haven't used the app in months and would have canceled long ago if the interface had accurately reflected my status.
Missing from Apple Subscriptions: I checked my Apple ID subscription list, and Blinkist is not listed there either. Between the app UI and the App Store, the subscription was effectively invisible.
Despite this, Blinkist charged me and then refused a refund because I am "not a new customer." This is not about a refund policy; it is about a systemic failure that prevented me from exercising my right to cancel. You cannot charge a user for a service while simultaneously showing them they are on a free tier with no way to opt-out.
Blinkist’s support team is ignoring the fact that their own interface made it impossible to manage this account.
Advice to others: Do not rely on your account status or your Apple subscription list to tell you the truth. Blinkist may still charge you even if they claim you are a "Basic" member.
10 May 2026
Unprompted review
Reply from Blinkist
Hello Camellia,
We’re sorry to hear about your experience and understand your frustration regarding the renewal and account status displayed in the app. Please note that subscriptions purchased directly through Blinkist will not appear in Apple’s subscription settings, as those only display subscriptions billed via Apple.
While our policy does not allow full refunds for processed auto-renewals, we do offer available resolution options directly through support. If you need further assistance, please reach out to support@blinkist.com so the Customer Support team can assist you further.
All the best,
Team Blinkist
Best,
Team Blinkist
Excellent company and customer service
7 May 2026
Unprompted review
Reply from Blinkist
Hello Jake,
Thank you so much for your kind words! We’re delighted to hear you had a great experience with both our company and customer service team. We truly appreciate your support.
All the best,
Team Blinkist
The staff were very responsive to my…
The staff were very responsive to my needs and were able to solve my problems and they were attentive getting back to me. Great service!!
6 May 2026
Unprompted review
Reply from Blinkist
Hello David,
Thank you so much for your wonderful feedback! We’re delighted to hear that our team was responsive, attentive, and able to resolve your concerns quickly. Providing great service and support is very important to us, so your kind words truly mean a lot.
Best regards,
Team Blinkist
Be aware that this app automatically…
Be aware that this app automatically renews your subscription annually, and customer support does not offer refunds. I strongly advise against downloading it, as this billing practice feels deceptive to users.
5 May 2026
Unprompted review
Reply from Blinkist
Hello Omar,
Thank you for your feedback. Please note that our subscriptions renew automatically unless they are canceled before the renewal date. We do provide partial refunds as long as you contact within 14 days.
If you need any further assistance, please feel free to contact our Customer Support team via support@blinkist.com.
Best,
Team Blinkist
Reply from Blinkist
Hi Stephanie,
Thank you so much for your kind feedback! We’re delighted to hear that you had a very good experience with Lewis’s support. We’ll be sure to pass your compliments along to him. He’ll really appreciate it.
Best regards,
Team Blinkist
The customer service was excellent and…
The customer service was excellent and very helpfu. All my emails were answered promptly and clearly.l
4 May 2026
Unprompted review
Reply from Blinkist
Hello Robert,
Thank you so much for your kind words! We’re happy to hear that you had a positive experience with our customer service and that our responses were clear and timely. We truly appreciate your feedback and look forward to assisting you again in the future.
Best,
Team Blinkist
Great experience and Customer service
The Team were super quick at responding to my query. listening to what my needs were and responding appropriate. I would highly recommend the Company and the opportunity to have so may great reads at your fingertips!
30 April 2026
Unprompted review
Reply from Blinkist
Hi Sue,
Thanks so much for your kind words! 😊 We're really happy we could help and that everything got sorted out.
All the best,
Team Blinkist
Excellent customer service
Excellent customer service. I will miss that. I'm not renewing because I have too many subscriptions and I need to rein in my expenses. Thank you for 6 wonderful years.
29 April 2026
Unprompted review
Reply from Blinkist
Hi Vasu, thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer support team.
All the best,
Team Blinkist
Charged me a years subscription without…
Charged me a years subscription without a way to cancel it. Their support team say they don't offer refunds.
30 April 2026
Unprompted review
Reply from Blinkist
Hi Richard, thanks for your feedback. Please reach out to us via support@blinkist.com from your registered email address, and we can help with your cancellation request. Best, Team Blinkist
I contacted Blinkist support simply to…
I contacted Blinkist support simply to cancel my subscription after receiving their renewal reminder. Instead of just processing the cancellation, they asked me for screenshots of my subscription status, login details, and payment confirmation, even though I was writing from the same email address and provided the receipt details.
After I sent the requested screenshots, another support agent replied as if they could not even understand the context of the ticket and asked me how they could help. I had already clearly stated that I wanted to cancel my subscription.
To make it worse, I later received another automated message saying they had not received an update from me, despite me already replying multiple times.
This is exactly the kind of support experience that makes a simple cancellation feel unnecessarily difficult. Very poor handling, bad internal ticket management, and a frustrating waste of time.
29 April 2026
Unprompted review
Reply from Blinkist
Hi Sebastian,
Thanks for your feedback. If you require any further assistance, please follow-up via support@blinkist.com from your registered email address, and we can get this sorted for you.
All the best,
Team Blinkist
Thank you for your support and…
Thank you for your support and assistance. The experience was smooth, professional, and very helpful. I truly appreciate the quick response and clear communication throughout the process. Your team made everything easy to understand and handled my request efficiently. I’m very satisfied with the service and would gladly recommend it to others
26 April 2026
Unprompted review
Reply from Blinkist
Hi,
Thanks so much for your kind words! 😊 We're really happy we could help and that everything got sorted out.
All the best,
Team Blinkist
Excellent Customer Service
The Blinkist people were very communicative and very responsive in addressing my concerns. Many thanks.
22 April 2026
Unprompted review
Reply from Blinkist
Hi,
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer support team.
All the best,
Team Blinkist
They were available
They were available, helpful and found a way to meet my requests
20 April 2026
Unprompted review
Reply from Blinkist
Hi Claudiu,
We really appreciate your feedback! It’s great to know we could provide a fast response and resolution. We’re always here if you need further support.
All the best,
Team Blinkist
Predatory auto renewal without notice
Predatory auto renewal without prior notice. Emailed within minutes of the charge and offered premium features for a year or partial refund. For a product I don’t use, neither are sufficient.
25 April 2026
Unprompted review
Reply from Blinkist
Hello Liz,
We’re sorry to hear about your experience. Subscriptions renew automatically as outlined at sign-up, and a reminder is sent ahead of the billing date.
We understand this can be frustrating, especially if you’re not actively using the service. While full refunds for auto-renewals aren’t available under our policy, we do offer options like partial refunds or subscription alternatives. Please reach out to our support team via support@blinkist.com.
All the best,
Team Blinkist
Predatory Auto-Renewal, Partial Refund Only
I was charged for an auto-renewed subscription and contacted support within 10 minutes - yet a full refund was refused.
They only returned 50%, hiding behind terms that conveniently allow auto-renewal by default and effectively block refunds.
This feels less like a fair policy and more like a trap designed to extract money from users who don’t catch the renewal in time. Disappointing experience.
25 April 2026
Unprompted review
Reply from Blinkist
Hello Andreas,
We’re sorry to hear about your experience. Our subscriptions renew automatically as agreed at sign-up, which is why full refunds for auto-renewals aren’t something we’re able to offer.
That said, we understand how frustrating this can feel, and we do provide options like partial refunds or subscription alternatives. Please reach out to our support team via support@blinkist.com.
Best,
Team Blinkist
I had a syncing problem occurring…
I had a syncing problem occurring between my lap top & iPhone. Blankist AI Fin, was honestly the most effective and human AI experience I have ever had in a customer service capacity. I eventually got frustrated, but Fin escalated my problem to a human who was able to completely followup with me and remedy my situation.
Now I am able to enjoy on either device the world of Blankist, which as we all know opens up so many interesting ideas into my life. Completely worth the subscription price and intelligent AI and human back up for when things go awry. Highly recommended.
22 April 2026
Unprompted review
Reply from Blinkist
Hello Megan,
Thank you so much for sharing your experience with us! We’re really glad to hear that Fin was able to support you effectively and that the transition to a human agent helped resolve the issue smoothly.
We know how frustrating syncing problems can be, so it’s great to hear everything is now working well across your laptop and iPhone. It also means a lot to us that you found value not just in the service, but in the overall Blinkist experience.
Your feedback about both our AI support and human follow-up is especially appreciatet, we’re always working to make that experience as seamless and helpful as possible.
Thanks again for your recommendation, and we’re happy to have you with us!
Best,
Team Blinkist
Treasure for Knowledge Lovers
Blinkist is a wonderful website for book summaries and knowledge lovers. I have benefitted a lot from the website. The knowledge on the website is well organized and in a great way which is easy to use for us. I can highly recommend it to all book lovers.
25 April 2026
Unprompted review
Reply from Blinkist
Hello Farhan,
Thank you so much for your kind words! We’re really glad to hear that you’ve been enjoying Blinkist and finding value in the content and organization of the summaries.
It’s great to know that the platform has been helpful and easy to use for you, that’s exactly what we aim for. Your recommendation truly means a lot to us!
Best regards,
Blinkist Team
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