Bloomex Reviews 

Absolutely terrible service. Please stay away. We ordered a sympathy arrangement for a funeral and upgraded to deluxe as wanted something beautiful. The flowers were wilted, did not look like what we ordered off the site (see pictures) and worst, the arrangement was left ON THE FLOOR of the church. We were horrified when we saw what was delivered as it was for a dear family member. They refused to even give a partial refund (only kept offering a store credit which we don't need as the funeral has passed). I will be opening a dispute with my credit card company. Simply terrible.

I ordered my basket over two weeks ago and it still has not arrived. I receive the same automatic email message that an investigation is going on. ! Do not order from this business

Wish I had checked TP before ordering. I ordered a bouquet for a friend. I received an email saying they did not have the bouquet and were sending an orchid plant and mug instead. Not: would you like to accept this sub or get a refund. Just, this is what we’re doing. You cannot reply to that email, so I wasted time trying to find their CS email. I said I did not want that replacement and wanted refund. I never received an acknowledgement or reply. My friend received the plant and chocolates (do they couldn’t even get that detail right!) and was appreciative but I am furious the company thinks it is okay to just not deliver on what people paid for. Especially with plants where there may be allergies or personal preferences at play. I wish I had ordered from a local flower shop and will never order from this site again.

AVOID THIS COMPANY!!!
Delivery delayed, flower arrangement was substituted with a planter basket. If I wanted a basket I would have ordered that.
No option, simply an email apologizing for not reaching out sooner.
Item arrived damaged. Planter basket was warped and won’t sit flat, leaves were broken and soil was leaking out of the basket inside the delivery box.
Called customer services - 4 calls, on hold for 1.5 hours until I finally spoke with someone who assured me they would issue a refund to my credit card.
Received email 3 days later offering a store credit which I declined again asking for a refund by credit card. No reply since so I’m disputing the charge.

Terrible!
I sent a fruit basket to my friend in hospital. Their site said it was delivered but it turns out it never was. After looking for it everywhere I called (had to wait a long time to talk to someone) and they said it was not delivered. After days, they sent it to my house but by then the fruits were no longer fresh.
They gave me a pathetic $20 credit (for future purchases, as if!) for a $100+ stupid basket of apples and oranges for which I had to replace the fruits, deliver myself after 7 days because they couldn't deliver it properly - and spend countless hours trying to figure out what was going on.
If you want to send something to someone you care about, stay away from Bloomex.

Mother’s Day bouquet was 10 days late and they sent a tiny orchid instead of the colourful bouquet I ordered. I paid $78. I asked for a refund a number of times but they ignored my request. They finally delivered the correct bouquet but, like I said, it was 10 days after Mother’s Day.

They are a scam therefore avoid from using. We ordered flowers for mothers day and they did not deliver what we ordered. Instead they sent a few flowers (felt they picked them from an open field) and not near to the value we paid for. When I called their excuse was that they ran out of the flowers we ordered and delivered something else without even asking. I asked them for a refund and they refused to do so. We are taking them to the small claims.

My girlfriend ordered flowers from this shady company last week to be delivered on Sunday for her sister’s birthday. It was a special birthday because it was her 40th. Bloomex accepted the order and charged my girlfriend after she selected the date to be on a Sunday. TODAY. Sunday, they texted her saying that’s the route doesn’t go on my girlfriend’s sister direction, so the flowers would be delivered on TUESDAY!! After my girlfriend told them she wanted a refund, they refused and stopped communication. My girlfriend will report them to the business bureau and we will flood the internet with bad reviews, plus will tell all our friends and family to pass along. DO NOT do business with BLOOMEX, they are thieves. Read ALL the terrible reviews this company has before making an order.

These thieves stole $60 from me, when I put an order to be delivered for my sister today Sunday for her 40th birthday. They took the order, I payed, and then today they sent me an email saying that’s it’s too bad, but they’ll deliver on Tuesday because they don’t deliver on Sundays to her area. I wrote them and asked for a refund and they said NO. I am sorry I never read the reviews before. These people are criminals that make their money scamming customers. Their reviews are terrible all across the board. Do yourself a favor and skip these thieves. I will be reporting them to the appropriate organization. WORST business ever!

⭐️ 1 out of 5 Stars: Unacceptable Service and Disrespectful Customer Care During a Funeral
Do not trust Bloomex for important life events, especially funerals. I ordered arrangements to be delivered on May 21st, and the experience was incredibly stressful and disappointing.

First, one of the arrangements arrived late, after the visitation service had already started, forcing me to spend time on the phone tracking it down while guests were arriving.

Second, and worst of all, I paid $256 for a "supersize" red and white wreath. What they actually delivered was a yellow and white wreath—a product that isn't even listed on their website. To make matters worse, they completely forgot to attach the card to the wreath, leaving no message for the family.

When I called them on May 23rd to complain about receiving the entirely wrong product, their customer service was shockingly dismissive. They hid behind a strict "24-hour notification policy" and insultingly offered me a $20 future store credit. Why would I ever want to spend money with them again? I demanded a full refund because they contractually failed to provide what I ordered, but they refused.

Bloomex takes advantage of people during vulnerable times, delivers whatever they feel like, and then uses fine-print policies to deny accountability. Avoid this company at all costs.

Absolutely disgusting company. I bought my mom a large beautiful bouquet. They sent her dying roses and the bouquet was nothing like what I ordered. They sent her a dying bouquet of ugly roses and other flowers. The size of this ugly bouquet was half the size of the one I purchased. They argued with me, and made me feel like I was wrong despite sending them a picture of the ugly bouquet and the actual one purchased. I could have bought a better bouquet at Wal-Mart!!!! They have the nerve to give me a store credit instead of just sending the bouquet I purchased. I told them to keep their damn store credit. Like I said I could have went to Wal-Mart and bought a better one like I want to order from them again!

The worst online flower purchase ever****
Purchased a Mothers Day arrangement for Mother’s Day and paid extra for “fast” delivery. FedEx label stated deliver May 10…Mother’s Day was May 12th…package arrived May 15th. One flower was broken and many had brown edges. After phoning Cust Service, they said a full refund would be issued (and to email). They said no refund..only a $20 credit after they said there would be a full refund. Bad product and worse service. This company is a rip-off.

If I could give a zero I would. Absolutely horrible experience. I ordered a bouquet for next day delivery, paid online then was told it could not be delivered for several days! I requested a cancellation - much back and forth; finally sent confirmation it was cancelled. However my credit card was still charged. More time spent trying to connect with customer service. Then told a refund request would take several hours to confirm then several days then a week. I would NOT recommend this company.

I had a VERY disappointing experience with Bloomex. The flowers I received looked nothing like what I ordered online. The arrangement was completely different in style, size, and overall presentation.
Worse, the flowers delivered were visibly old and low quality—some were already wilting and looked like they had been sitting around for days. This was especially embarrassing as they were meant to be a gift.

When you order flowers, you expect them to match what’s advertised and to be fresh. Unfortunately, Bloomex failed on both counts. For the price paid, the service and product quality were unacceptable.

I would NOT recommend ordering from them and will not be using their service again.

I've had two separate orders, one order was 130.00 the other closer to 160.00 BOTH orders arrived CRAMMED in a box. Crushed, wilted some dead others broken off because of being crammed in a box FFS!!! One order for Mothers Day, the other for my Moms 94th birthday. So two completely separate orders both arrived with GARBAGE flowers. The white paddles on the second order were black and shrivelled... I've been waiting for over a week for a response to my first complaint on mothers day. Today is the 20th and the cowards still haven't responded...

NEVER ORDER FROM BLOOMEX. THEY DON'T GIVE 2 F'S ABOUT YOU... JUST GIVE US YOUR MONEY AND YOU GET WHAT YOU GET!!!

I placed a order last Thurday to be delivered on Saturday paid extra delivery for it to arrive before noon .at 10 am I got a email saying it wouldn't be delivered until Wednesday that's today .still not arrived I emailed them and was told it was still in packaging customer service just says the same thing no real attempt to compensate me for the delivery

Terrible service and product.
My daughter ordered flowers for Mothers Day, arriving 4 days late and already browning & not even the same arrangement she ordered.
They make whatever they decide on.
I see better flowers in our local grocery store.
This company should be ashamed of themselves.

My daughter ordered me flowers for Mother's Day. She ordered a beautiful arrangement of roses, lilies and some other lovely blooms. Paid extra for delivery on the day. Two days after the promised date of delivery I received a basket of 3 kalanchoes instead of the arrangement ordered. A much cheaper item than she paid for. They will not refund her money and say she can have a credit but they would make her pay delivery fee...again!

Absolutely one of the worst customer service experiences I have ever encountered!

I ordered flowers to be delivered to my mother for mother's Day. They were to be delivered on the Sunday, and didn't show up. My parents were only visiting at the house. I had the flowers delivered to for the weekend so I contacted bloomex and requested them not to be delivered to that address as there would be nobody there to accept them. I requested a refund as they were not delivering the flowers on time and also sent me an email saying the flowers I requested and paid for were not available so they would send a different bouquet. To me, that's not acceptable. They said they could not refund my money and would be delivering the flowers anyway.
The flowers showed up to the house but not till Wednesday. There was no knock at the door when the flowers were delivered. They were left at the door. The flowers were an extremely small bouquet of only a few Flowers (not $90 worth). A fraction of the amount I got when I ordered from a local florist. Don't ever use this company. It's an absolute waste of time and money!
Fyi, they did ghost my requests and messages after the my request for a refund.

Order a nice bouquet from picture but got flowers probable from a backyard. I will never ordered from them again They refunded only $19.99 from $93