BMGifts Reviews 121

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

It's been 2 weeks since I placed the order. No sign of actually shipping the order. The customer service representative said it's been done, but how long it takes to ship an order? I'll try to get m... See more

Rated 1 out of 5 stars

I ordered a personalized queen comforter on 07/06/2024. I paid through paypal. Paypal confirmed payment. It's been over 2 weeks but BMG Gifts has not sent me an order confirmation let alone my order... See more

Rated 5 out of 5 stars

I got a beautiful cat bag made for my mom for Christmas. The designing process was fun and considering we did 6 different cats, there were many options to choose from. The bag was printed clearly and... See more

Rated 5 out of 5 stars

BMGifts personalizes their products to suit their customers' preferences. I was able to select the hair style on my shirt to match my own hair. Customers can select among animal breeds and colors and... See more

Company details

  1. Gift shop
  2. Clothing Shop

Written by the company

Find the Personalized Gifts for Dog Lovers, Cat Lovers. Unique Gifts for Him, Her, Grandma, Besties... We believe that Personalized Gifts with bargain prices are the core value that keeps you with us.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

cat handbag

I bought the cat handbag. It is so cute. It is by far my favorite purse. The quality of the product is excellent. I will be a repeat customer.

2 February 2023
Unprompted review
Rated 1 out of 5 stars

Still waiting for my clutch purse

Still waiting for my clutch purse. Ordered beginning of January and the t-shirt arrived about a week later but I'm still waiting for the remaining order (purse).

29 January 2023
Unprompted review
BMGifts logo

Reply from BMGifts

Hi there,

Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Please contact us via the customer support portal on the website or email contact@bmgifts.co with the title started at [URGENT - Trustpilot], we promise that we will respond to you within 24 hours and give you the best solution for your case.

Sincerely,

Rated 5 out of 5 stars

Quality gifts

Easy to navigate site with so much option
Once item in basket easy payment and updates on progress of item
Quality of the item is excellent and was delighted

9 December 2022
Unprompted review
Rated 4 out of 5 stars

Nice product

Nice product, don't size could be a little bigger. Shipping time longer than expected. Thank you.

28 December 2022
Unprompted review
Rated 1 out of 5 stars

I really wish I would have looked at…

I really wish I would have looked at the reviews before I ordered this Communist Chinese junk. I ordered a personalized, what I thought, was a welcome mat. It is supposed to be a gift, but I would be so embarrassed to give this low quality, and I mean low quality product. This would not last 1 day on the floor. It. It came in a small package- yes, a floor mat! I have sent 3 emails asking for a refund with zero response. Save yourself some aggravation and money, and get your products elsewhere.

26 January 2023
Unprompted review
BMGifts logo

Reply from BMGifts

Hi there,

Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Please contact us via the customer support portal on the website or email contact@bmgifts.co with the title started at [URGENT - Trustpilot], we promise that we will respond to you within 24 hours and give you the best solution for your case.

Sincerely,

Rated 1 out of 5 stars

I am STILL WAITING FOR MY ORDER!

I am STILL WAITING FOR MY ORDER!! I FEEL TAKEN ADVANTAGE OF. I HAVE EMAILED MULTIPLE TIMES. NOTHING!!!
I have done the URGENT-TRUSTPILOT, LIKE THEY SAID AND NOT A DAMN WORD!!!
THEY TOOK MY $46.00 DOLLARS AND GAVE ME NOTHING!!! I JUST WANT MY MONEY BACK!! HELP!!!!!.

"NOW, THERES "NO" TRACKING NUMBER👹👹👹👹👹👹GOD DAMN IT!!!!!!!

19 January 2023
Unprompted review
BMGifts logo

Reply from BMGifts

Hi there,

Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Please contact us via the customer support portal on the website or email contact@bmgifts.co with the title started at [URGENT - Trustpilot], we promise that we will respond to you within 24 hours and give you the best solution for your case.

Sincerely,

Rated 5 out of 5 stars

Personalized Cat Clutch and matching Purse

Got a Personalized Cat Clutch snd matching Purse. They are absolutely beautiful. It serves as a memorial to my beautiful black cat lost the night before Mother's Day and my 2 other cats I have. It was fun to be able to design my own bag. I was so excited to be able to choose my design. I wasn't disapointed when i git them. The workmanship is really good. I thank BM Gifts for such a wonderful job. Would definitely recommend them.

27 November 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful personalized cat bag

I got a beautiful cat bag made for my mom for Christmas. The designing process was fun and considering we did 6 different cats, there were many options to choose from. The bag was printed clearly and perfectly, I was blown away and couldn't wait to give the gift. It made mom cry, so that shows how special and personalized it can be. Would definitely recommend BM Gifts.

25 December 2022
Unprompted review
Rated 5 out of 5 stars

I ordered the clutch purse and the tote…

I ordered the clutch purse and the tote bag before Christmas it came in on time and the quality was amazing . The did an absolutely amazing job the pictures look just like my two dogs. I have gotten so many compliments. I just ordered the handbag to match cant wait until it comes in. Most definitely will be ordering from them again.

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful Gifts

I have 2 neighbors who have been my rock the past year during a traumatic medical period in my life. So, I bought each of them a designed wallet with their beloved dogs as a token of my appreciation. They absolutely loved their gift and have been showing it off to everyone they know.

23 December 2022
Unprompted review
Rated 5 out of 5 stars

Great Purses, well made and beautiful

This has to be one of the greatest makers of personalized purses ever. I have had 2 purses made that actually had my cat, Little Boy’s picture made into it. I suddenly lost him at 5 years old! These 2 purses were to honor him as I lost my best friend, my everything when I lost him. They went out of their way to make beautiful purses. I will never carry another purse or wallet I got from them first unless it’s another purse that has a zipper in it. If you want a purse 👜 to carry that you are proud of, you are at the right place with bmgifts!! The only issue I had with them was the length of time it took to get it but it was well worth it in the end. And I think the prices are fair also.

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Great Product & Service

In a world of "instant everything", we forget that custom pieces take longer. The quality of the product I ordered FAR exceeded my expectations & was well worth the wait. BM Gifts also responded in a timely manner to my questions regarding shipping. I WILL be ordering from them again.

11 January 2023
Unprompted review
Rated 2 out of 5 stars

Over all experience very un happy would not recommend

The BBC tumbler was great.
I ordered a purse for a friend. They left off her name, sent 2 the same.
When I questioned them about the leather construction, their reply was in the description it states PU leather (fake leather) poly something leather.
They did not address the duplication, they did not address leaving off the personalized name.
The website is very hard to use.
User friendly NOT AT ALL.
I need to quite ordering on line!
Their final remark was I got what I ordered case closed

6 December 2022
Unprompted review
BMGifts logo

Reply from BMGifts

Hi there,

Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Please contact us via the customer support portal on the website or email contact@bmgifts.co with the title started at [URGENT - Trustpilot], we promise that we will respond to you within 24 hours and give you the best solution for your case.

Sincerely,

Rated 4 out of 5 stars

Update to My First Review

I wrote a review that some of you read. I thought I would never get my order and was unhappy about the lack of communication. It did finally arrived, so now I know they are a legitimate company. I do love the clutch I bought for a friend and she loved it as well. In fact, she cried when she saw it with her dog's names and her name on it. I am now ordering one for a different friend for her birthday.

15 November 2022
Unprompted review

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