My experience was very good overall, but I did think that the shipping cost was excessive.
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Review summary
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Part fit great but didn't specify color
Purchased this oil pressure sensor switch for my 2014 X5 after purchasing what I was led to believe was the compatible part at a 'Geek' parts site prior. That part wasn't compatible and their return... See more
Company replied
Goods as advertized .Waiting for the delivery not too long.The prices are competitive.One negative thing is that they forgot to mention the customs duties to be paid, which are very high for people li... See more
Company replied
Company details
Written by the company
Are you tired of searching for reliable and affordable BMW parts for your vehicle? Look no further! BMWPartsDeal.com is the ultimate online destination for genuine OEM BMW parts and accessories at unbeatable prices. With over a decade of experience in the industry, we pride ourselves on delivering world-class products and services to our valued customers.
Written by the company
Contact info
United States
- 888-580-1680
- support@bmwpartsdeal.com
- bmwpartsdeal.com
3.8
Great
152 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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The parts are genuine BMW
The parts are genuine BMW, the parts schematics are clear and the vin search helps know what parts will fit my model and options.
27 June 2025
Best search engine I’ve ever used to…
Best search engine I’ve ever used to find a vehicle part. I needed a small exterior decorative chrome part for a 2017 model. It was surprisingly easy to find out of must be thousands of parts. It arrived in a reasonable time and fit perfectly.
15 April 2025
Parts came in on time for a good price.
30 May 2025
Great prices and parts availability
Great prices and parts availability. In addition, delivery was pretty fast. Will buy again from BMWPartsDeal.com.
7 May 2025
Unprompted review
They lie to people telling you the part is availabe
They lie to people telling you the part is available, when they don't have the part. The try to find it and order it from elsewhere delaying the shipping by weeks. I still haven't received my part
5 May 2025
Unprompted review
Reply from BMWPartsDeal.com
We sincerely apologize for the delay and frustration caused by the part availability issue. We strive to provide accurate stock information.
We understand how important timely delivery is and regret that we have not met your expectations.
Thank you for your patience and feedback.
Do not do business
Do not do business! I ordered new parts from this business, paid $300 in shipping cost only to receive damaged goods. They stated the parts i ordered were non-refundable. When I contacted the business on the damaged parts they asked me for a part number that was no found on the part or its packaging, shipping labels and pictures of the damage. I gave pics of the damage, the shipping box i received the item in but they insisted if I have no part number, they will not consider. The part had NO number they asked for and they said they cant send me a picture to show me what exactly they are looking for. This business has no customer service or consideration for you or your hard earned money.
Update: Seller responded below saying they normally do this, that - yet that was not done in my case. Still no attempt to contact me. Still no attempt to reconcile for the damaged good I got. DO NOT DO BUSINESS GUYS!
5 May 2025
Unprompted review
Reply from BMWPartsDeal.com
We’re truly sorry to hear about the damaged parts you received and the frustration you experienced while trying to resolve this issue. We understand how upsetting it is to pay high shipping costs only to receive items that do not meet your expectations.
Our return and refund policies require certain information to process claims properly, including part numbers when available, but we apologize if this was not communicated or if the part did not have visible identifying numbers. We strive to be as helpful and accommodating as possible and regret that you felt unsupported.
Your feedback is important and helps us improve.
Thank you for your patience.
I needed a bumper part for an older…
I needed a bumper part for an older E30, a 1989 BMW 325i. BMW Parts Deal not only offered the best price, but also the best shipping rate. Great experience so far!
1 May 2025
Unprompted review
My ordered parts delivered fast
My ordered parts delivered fast! In comparison with other online suppliers of bmw parts, prices is lower, I 100% reccomend
26 April 2025
Reply from BMWPartsDeal.com
Thank you for your feedback. We sincerely apologize for the delay in your delivery and for not meeting the promised timeframe. We understand how important timely delivery is and regret that we didn’t meet your expectations this time.
Please know we’re actively working on improving our shipping processes to prevent issues like this from happening in the future.
We truly appreciate your patience and understanding.
Delivered damaged parts - not to be trusted
I ordered a bumper cover for my 2016 X6 50i from BMWpartsdeal - $1100 + $300 shipping. When it arrived it was severely damaged - marks, scratches and a kink in it. The autobody repair man said "it had been dragged through an alley by a gorilla" - it requires $600 of repairs. I advised them of this and said I wanted a replacement part. They advised that as my request was outside of their 5 day return window they refused to do anything - I advised that it took two weeks to arrange the installation with the auto body repair shop. I had sent them pictures making it clear that the part was sent in a damaged state and not a result of shipping damage. This company should be avoided - they are liars and thieves.
10 March 2025
Unprompted review
Reply from BMWPartsDeal.com
We sincerely apologize for the frustrating experience you've had with your order. It’s deeply concerning to hear about the condition the bumper cover arrived in, and we completely understand your disappointment. Customer satisfaction is a priority for us, and we take all feedback seriously.
We understand that the installation process took longer than anticipated, and we regret that the return request fell outside of our 5-day policy. However, we do value our customers.
Thank you for bringing this to our attention.
The exact part I needed for the price I…
The exact part I needed for the price I can afford. No hassle 👌
1 March 2025
Unprompted review
Fast turnaround
I was able to find parts that are discontinued in Europe. Great service and fast delivery.
6 February 2025
The right e70 parts were easy to find…
The right e70 parts were easy to find and shipped on time.
6 February 2025
Absolutely terrible
Absolutely terrible. Website shows one part, the sent a different one. Because it was an electronic component, they won't accept a return. That's outrageous. Stay away!
19 August 2024
Unprompted review
Reply from BMWPartsDeal.com
We’re really sorry to hear about your experience, and we understand your frustration. It's always our goal to provide accurate product descriptions and ensure that our customers receive exactly what they ordered. We apologize that there was an issue with the item you received, and we understand how disappointing this can be, especially with electronic components.
Our return policy is in place to ensure that all returns are handled safely and in accordance with our guidelines, but we truly value your feedback.
We appreciate your feedback and will certainly consider it as we continue to improve our services.
My package said delivered but I didn’t…
My package said delivered but I didn’t received it. I contacted customer and they told me they can not refund or ship another one. I was told I would have to contact the carrier. This is the carrier you chose and the customer didn’t receive the product. Why does the customer have to inconvenience themselves even more by calling the carrier. Why are you not calling the carrier? The customer is missing a product you shipped!!! I am missing the product and $1100. I will never shop here again!!
21 January 2025
Unprompted review
Reply from BMWPartsDeal.com
We’re very sorry to hear that your order hasn’t arrived, and we completely understand how frustrating this must be. We do rely on our carriers for deliveries, and while we regret that this issue has occurred, we always recommend reaching out to the carrier directly to investigate further. We regret any trouble this has caused.
Thank you for your feedback.
Don’t waste your time or money with…
Don’t waste your time or money with BMWpartsdeal.com.
Incorrect website part per the input of Year/Make/Model on 2x Rubber Stabilizer Mounts. The parts sent did not fit a my BMW with Active Steering. Requested a refund and it took 3 emails and 4 calls (with uninterested and rude customer service reps)
to get the RMA form and return address.
This company BMWpartsdeal.com, also intentionally and deceitfully, trickled the refund by refunding only 1 item, when 2 items were purchased and returned. Another 3 emails and 2 calls to get the other item refunded. The refund was also minimized with a 20% restocking fee which I should not be charged due to their error on incorrect website item description. Another 2 emails and calls to request the refund on the 20% restocking fee imposed. This is still in dispute with no refund.
The shopping with BMWpartsdeal.com has been an unpleasant experience which I do not recommend. Don’t waste your time or money with BMWpartsdeal.com.
5 December 2024
Unprompted review
Reply from BMWPartsDeal.com
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you've encountered. We understand how important it is to receive the correct parts promptly and that resolving issues quickly is crucial to your satisfaction.
We regret that your experience did not meet the high standards we strive to provide, and we’re deeply sorry for any miscommunication with our customer service team. Your feedback is invaluable, and we’re already working to improve both our website descriptions and support process to ensure this doesn’t happen again.
Regarding your refund and restocking fee concerns, we would appreciate the opportunity to investigate the situation further and make things right. Please feel free to reach out directly to our customer service team.
We truly appreciate your patience, and we hope to have the chance to restore your trust in our service.
Easiest Available
Quick and easy. Very intuitive and comprehensive website.
16 January 2025
Unprompted review
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