Boiler Upgrade Reviews 

106
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast response times and highly efficient service when dealing with unexpected boiler breakdowns and urgent repairs. People really appreciate how quickly flexible appointments are scheduled and how smoothly the entire installation process is completed from start to finish. Some reviewers were happy with the diverse additional plumbing services provided, including successful bathroom refits, radiator replacements, and routine annual system maintenance. Consumers also regularly noted the professional, friendly, and tidy approach of the engineer, ensuring that work areas are left completely clean after every job. Clients find it easy to communicate and value the honest, reliable guidance received throughout every project.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt, polite, and efficient experiences with heating... See more

Staff

Users describe positive interactions with staff, frequently noting that the engineer is prompt, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had problems with and old combi boiler which a plumber had been trying to sort for weeks. Decided to bite the bullet and get a new one. Contacted Dec at boiler upgrade and he was efficient and quick... See more

Rated 5 out of 5 stars

I had an issue with my boiler within 5 days of moving into a property, he was willing to come out within 24 hours to help me! Excellent customer service, I can’t thank you him enough for making a str... See more

Rated 5 out of 5 stars

Declan is excellent! Replaced our old oil boiler really quickly for us as we had no heating. Lovely guy, very professional and highly recommend.

Rated 5 out of 5 stars

What a fantastic experience. Declin came on time carried out the work with no fuss or mess, he even had to put up with my noisy jack russells. I would highly recommend him very easy and polite.


Company details

  1. Central Heating Service
  2. Boiler supplier
  3. Heating service

Written by the company

Boiler Upgrade specialise in boiler replacement, boiler breakdown, and boiler servicing. Gas, oil, lpg, renewables, domestic and commercial


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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No recent history of asking for reviews

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4.9

All reviews

(106)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

The Best in the Business

Dec is extremely knowledgeable and quickly troubleshot our no-hot-water issue. Great communication, and he goes above and beyond. We’ll definitely keep in touch with him—he really knows his stuff!

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Boiler upgrade are my company of choice

Boiler upgrade are my company of choice. I use them for servicing my boiler. However I called them out as it had suddenly stopped working. Declan came out on a Saturday and stayed until he fixed the issue. This issue was difficult to find but he did it. I would always recommend boiler upgrade.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Just moved into another home

Just moved into another home. The property had stood empty for about 18 months, but a year or so ago a new heating system installed. We saw that Declan had installed it as his sticker was in the boiler. Looking at the workmanship of the install, I was impressed. Noticed however that the pressure gauge was low and that the radiators seemed to have so air in them. Contacted Declan who was happy to come over, check and re pressurise the system and show me how it’s done so if needed in future not a problem.
Really pleased with his polite manner, helpfulness and general approach to his work. In our professional capacity we find it difficult to find good, conscientious plumbing and heating engineers, so will definitely be recommending him to others and have already booked him for further works we require.
Thank you.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

What a life saver Declan was when my…

What a life saver Declan was when my boiler broke 2 weeks ago, he even gave me advice and a quote whilst he was still away on holiday. On his first day back he came round as promised and fitted me a new boiler, nothing was to much trouble and his workmanship was excellent.
I strongly recommend Boiler upgrade company to anyone who need a good, honest and reliable plumber, five stars just isn't enough in my opinion.
Thank you Declan for giving me heating again :-)

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Small plumbing job

Declan sorted out the bathrooms for my next door neighbours who passed his details to me. He didn't replace a boiler but put my new taps on my bathroom sink. I will be contacting him for further small jobs : new radiator thermostat, new shower plumbing etc. It is great to find a decent plumber.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

I was so so impressed with this…

I was so so impressed with this company. The plumber came out exactly when he said he was going to and actually text beforehand to say he was on his way. The work carried out was so clean and professional. The plumber was very polite and helpful. I would definitely recommend him to all my friends and anyone on social media asking for a plumber. Highly recommend!

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I have used Declan for over four years and am really happy with his work. Recently he managed to fix my mother's boiler which broke down during the recent cold snap. All sorted within 48 hours of begging for his help at 7pm. Thank you.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service as usual from Declan - he is very helpful efficient and well versed in his trade - highly recommendable

12 November 2024
Unprompted review

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