Boiler Upgrade Reviews 

106
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast response times and highly efficient service when dealing with unexpected boiler breakdowns and urgent repairs. People really appreciate how quickly flexible appointments are scheduled and how smoothly the entire installation process is completed from start to finish. Some reviewers were happy with the diverse additional plumbing services provided, including successful bathroom refits, radiator replacements, and routine annual system maintenance. Consumers also regularly noted the professional, friendly, and tidy approach of the engineer, ensuring that work areas are left completely clean after every job. Clients find it easy to communicate and value the honest, reliable guidance received throughout every project.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt, polite, and efficient experiences with heating... See more

Staff

Users describe positive interactions with staff, frequently noting that the engineer is prompt, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had problems with and old combi boiler which a plumber had been trying to sort for weeks. Decided to bite the bullet and get a new one. Contacted Dec at boiler upgrade and he was efficient and quick... See more

Rated 5 out of 5 stars

I had an issue with my boiler within 5 days of moving into a property, he was willing to come out within 24 hours to help me! Excellent customer service, I can’t thank you him enough for making a str... See more

Rated 5 out of 5 stars

Declan is excellent! Replaced our old oil boiler really quickly for us as we had no heating. Lovely guy, very professional and highly recommend.

Rated 5 out of 5 stars

What a fantastic experience. Declin came on time carried out the work with no fuss or mess, he even had to put up with my noisy jack russells. I would highly recommend him very easy and polite.


Company details

  1. Central Heating Service
  2. Boiler supplier
  3. Heating service

Written by the company

Boiler Upgrade specialise in boiler replacement, boiler breakdown, and boiler servicing. Gas, oil, lpg, renewables, domestic and commercial


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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4.9

All reviews

(106)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Service

Declan was punctual, pleasant and easy to deal with fitted a new stopcock on my parents house and ran a water feed into my new garage both completed in a timely manner and to a great standard.

Would highly recommend and will be using in the future for any other plumbing needs.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

This is the first time using Boiler…

This is the first time using Boiler Upgrade Ltd to replace my old boiler and i would certainly recommend Declan, he was polite, friendly, thoroughly professional, his work was of a very high standard and he went out of his way to facilitate the boiler replacement without delay.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended company

First time we’ve used Declan but I’m sure it won’t be the last. Polite, professional, knowledgeable, friendly, everything you’d want from someone to service your boiler. Would highly recommend him and his company to any future customers.
Thanks Declan 👍🏻

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Always reliable

My two year old boiler stopped working so I rang Declan who arranged for it be repaired under warranty. As usual I was very impressed with the level of professional service.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Declan from Boiler-Upgrade went above…

Declan from Boiler-Upgrade went above and beyond to help us out when our 22year old boiler broke down. He tried to source parts which unfortunately are now obsolete so instead offered us a range of boiler to suit our budget and installed it very promptly and may add to a very high level of workmanship. 5/5 would highly recommend.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Declan got back to us quickly after…

Declan got back to us quickly after initial contact, and repaired a cracked pipe in the loft with no issues. He installed our boiler a couple of years ago, and always does our servicing. He is always friendly, polite and professional, and we think his pricing is always very fair. Highly recommend.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

5 stars

Declan has been our plumber for over three years now. Quality service every time.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service
Declan has been servicing my boiler for several years now as well as completing other plumbing jobs.
I wouldn't use anyone else, always very helpful and efficient,the work is always finished to a high standard and is also fairly priced.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and reliable plumber

Dec is friendly, reliable and professional. He fitted my entire heating and hot water system and now services the boiler annually. He’s also done other jobs for me including an emergency fix of a seized-up, leaking stop tap!

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Tremendous service

Declan answered my initial call, was available to attend within 24 hours, arrived exactly when he said he would, did a tremendous job fixing our boiler, left the area clean and tidy and was super professional throughout. Can’t speak highly enough and very fair pricing too

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I know I can trust Declan to do a speedy and high quality job nothing is too difficult for him and outcomes are reliable and value for money - highly recommended

24 September 2024
Unprompted review
Rated 5 out of 5 stars

'Dec' the plumber

'Dec' the plumber is reliable, polite, and nothing is too much trouble, i wouldnt go with anyone else he has serviced my boiler twice and is always efficent , i would recommend him everytime!

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Dec is always very professional

Dec is always very professional. Timely response to emails or texts and keeps you up to date if his previous job is overrunning. Second year we have used him for boiler service. Will use again next year.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

All round reliable and affordable

All round reliable and affordable, wouldn’t use anyone else now! Declan has done a few jobs for us which are always finished to a high standard, would highly recommend you won’t be disappointed

15 August 2024
Unprompted review

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