Boiler Upgrade Reviews 

106
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast response times and highly efficient service when dealing with unexpected boiler breakdowns and urgent repairs. People really appreciate how quickly flexible appointments are scheduled and how smoothly the entire installation process is completed from start to finish. Some reviewers were happy with the diverse additional plumbing services provided, including successful bathroom refits, radiator replacements, and routine annual system maintenance. Consumers also regularly noted the professional, friendly, and tidy approach of the engineer, ensuring that work areas are left completely clean after every job. Clients find it easy to communicate and value the honest, reliable guidance received throughout every project.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt, polite, and efficient experiences with heating... See more

Staff

Users describe positive interactions with staff, frequently noting that the engineer is prompt, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had problems with and old combi boiler which a plumber had been trying to sort for weeks. Decided to bite the bullet and get a new one. Contacted Dec at boiler upgrade and he was efficient and quick... See more

Rated 5 out of 5 stars

I had an issue with my boiler within 5 days of moving into a property, he was willing to come out within 24 hours to help me! Excellent customer service, I can’t thank you him enough for making a str... See more

Rated 5 out of 5 stars

Declan is excellent! Replaced our old oil boiler really quickly for us as we had no heating. Lovely guy, very professional and highly recommend.

Rated 5 out of 5 stars

What a fantastic experience. Declin came on time carried out the work with no fuss or mess, he even had to put up with my noisy jack russells. I would highly recommend him very easy and polite.


Company details

  1. Central Heating Service
  2. Boiler supplier
  3. Heating service

Written by the company

Boiler Upgrade specialise in boiler replacement, boiler breakdown, and boiler servicing. Gas, oil, lpg, renewables, domestic and commercial


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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4.9

All reviews

(106)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

D Whittle Plumbing and Heating

We recently had D Whittle Plumbing and Heating (Boiler Upgrade Ltd) move our boiler from our Kitchen to our spare room along with installing a new hot water cylinder.

From the initial viewing appointment Declan was extremely professional and explained the process in easy to understand terms and listened to our requirements. His quote via an online service was competitive and itemised all parts being installed. Once the quote was accepted he provided us with a date for the install to take place. Our regular electrician was unable to attend on the days that Declan was attending so he was able to contact an electrician on our behalf and arrange for him to attend.

The installation could not have gone any more smoothly than it did and we are extremely pleased with the result. All of the plumbing was done in crimp fittings (no solder) and is as neat as can be. Payment at the end was made by bank transfer and upon confirmation we received our gas safe certificate and warranty for our new cylinder via email.

Declan is fastidiously neat and tidy, well mannered and polite and as a result of his workmanship we have requested that he carry out our annual boiler services.

We would not hesitate to recommend him to others.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

I had a water cylinder upgrade which improved my water pressure 100% and a whole bathroom refit. Declan was informative about choices and provided suggestions based on experience. He sorts the whole project including skip, electrics, plastering, tiling and I absolutely love my new bathroom and excellent water pressure. Would highly recommend and would not hesitate to use in the future

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Always an excellent service from Declan…

Always an excellent service from Declan who has undertaken various jobs for me over the the last few years, in two properties, including a small job of fixing a leaking radiator and the huge job of transforming my bathroom, including arranging plastering, tiling and electrics. Declan is a very knowledgeable, helpful and friendly young man who I highly recommended.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Very professional and efficient install of all plumbing items in my new kitchen, including rerouting pipes and drains. Would highly recommend Declan without any hesitation.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Rescued Toilet

From initial contact Declan explained clearly what was required and in layman's terms. Alternatives were discussed and his opinions were so so helpful to make a final decision. Work was carried out in a timely fashion and to a high quality. Thank you and would recommend to anyone.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Declan offered quick and easy solution…

Declan offered quick and easy solution to replacing a tenants old gas boiler. Sent a quote within a few hours of a visit and managed to book replacement in quickly. Tenants happy with work carried out and are delighted with efficiency of new boiler.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

From quotation to completion the upgrade of our en suite was carried out very professionally and with minimum disruption. We were kept updated by Declan and his team throughout the process of what and who to expect and at what time. Standard of work is excellent. At the end of the day’s work everything was left neat and tidy. All the waste was taken away, so no need for a skip.
Even given Easter also fell in the middle of the work it caused us minimum inconvenience.

Highly recommended!

Patricia

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from getting the quote all the way through to the installation and then sorting out the manufacturer warranty. Can't fault them.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Recently had Boiler Upgrade come to service my combi boiler. The engineer was friendly and efficient - I would recommend to a friend for certain!

8 February 2024
Unprompted review

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