Boiler Doctor Reviews 

139
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely fantastic! Simon came out at short notice when I desperately needed a repair. He was extremely good at diagnosing the problem, very efficient at being able to come out the next day to rep... See more

Rated 5 out of 5 stars

Called them up late one evening when our boiler stopped working. They managed to get us back up and running via WhatsApp (amazing), and then came over to diagnose the problem in more detail, which is... See more

Rated 5 out of 5 stars

Great company, great service. Attended a late-night call immediately; engaged positively and helpfully with my (chilly!) tenants; major gas job diagnosed, quoted and completed within 48 hours of initi... See more

Rated 5 out of 5 stars

Some scheduling problems at their end meant a first visit got cancelled so felt some initial frustration, but Simon and team went out of their way to rectify the situation. Service when they did come... See more

Company replied

Company details

  1. Plumber

Information provided by various external sources

At Boiler Doctor 24/7 our Gas Safe registered engineers understand the importance of providing high quality boiler repair and plumbing services. We have over 30 years experience and provide upfront and transparent pricing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

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No recent history of asking for reviews

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4.9

All reviews

(139)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saved me!

Great experience, great convenience and customer service. Would definitely recommend.

13 November 2019
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Hi there!
Thank you so much for taking the time to post your review! We look forward to being your go to in the future and others on your recommendation
Kind regards
All @ Boiler Doctor 247

Rated 5 out of 5 stars

great service very professional and…

great service very professional and they get the job done

28 October 2019
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Hi Mike
Thanks so much for taking the time to post your review it is greatly appreciated!
We look forward to being of service to you in the future and others on your recommendation
Kind regards
All @ Boiler doctor 247

Rated 5 out of 5 stars

Extremely fast response and excellent service

Extremely fast response when we needed it the most. Very professional service and friendly team! Highly recommend if you urgently need someone - at all hours!

23 October 2019
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Hi Joe and Olivia
Thanks for taking the time to post this review we really appreciate it! And we look forward to being your go to in the future and to others on your recommendation
Kind regards
All @ Boiler doctor 247

Rated 5 out of 5 stars

Diagnostic

Super friendly and helpful! Highly recommend

5 September 2019
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Hi Edward
Thanks for taking the time to post your review
we look forward to being of service in the future
kind regards
all @ Boiler doctor 247

Rated 5 out of 5 stars

Highly recommended

The technician has fixed the boiler very quickly. I am very satisfied with his professionalism and reliability. Highly recommend it.

4 September 2019
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Hi Matylda
Thank you for taking the time to post your review
We look forward to being of service in the future
kind regards
All @ Boilerdoctor247

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, professional service.
Thank you very much!

29 July 2019
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Hi Mrs Vinagre
Thank you so much for taking the time to leave us your kind review
Kind regards
all @Boilerdoctor247

Rated 5 out of 5 stars

Very good!

V. trustworthy and fair pricing.

24 June 2019
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Hi William
thanks for taking the time to post your review
we look forward to you using us again
many thanks
all @ Boiler Doctor 247

Rated 5 out of 5 stars

Terrific from start to finish

Terrific from start to finish - punctual, well organised and slick.I would recommend to anyone in a heartbeat

22 February 2019
Unprompted review
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Reply from Boiler Doctor

Thank you Ollie for your review, was our pleasure to help you and get everything sorted for you.

Rated 5 out of 5 stars

This was a stress free job

This was a stress free job. From the minute of the arrival of the boiler man to review the job and diagnose the problem to the completion of the said job a day later , the whole experience was fantastic. I highly recommend this company and would use them again . Excellent customer service and excellent engineers .

20 February 2019
Unprompted review
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Reply from Boiler Doctor

Thank you Simon for you great review. We appreciate you taking the time to complete a review for us. I was a pleasure to meet you and we were happy to help.

Rated 5 out of 5 stars

Brilliant services

Brilliant service, highly recommended especially Harry who did a fantastic job get our heating back up and running

11 February 2019
Unprompted review
Rated 5 out of 5 stars

5 Stars

Extremely high standard of customer service, both over the phone and in person. Will definitely use Boiler Doctor again.

6 February 2019
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Thank you for bringing our heat back on when it was absolutely freezing. Boiler doctor team kept us update throughout the whole process! No issues withe cleanliness after the job was completed. Thank you again!

1 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Simon & Harry were brilliant. They came out on a Saturday evening to look at our broken boiler and were able to fix the mess a previous company had made - as well as diagnosing another problem we weren't aware of. Very honest and hardworking. Would recommend.

22 January 2019
Unprompted review
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Reply from Boiler Doctor

Thank you for a wonderful review, glad we could help.

Rated 5 out of 5 stars

Simon and his team attended to my 4…

Simon and his team attended to my 4 year old Worcester Bosch
boiler and did a professional job on the leak which should have
been attended to at the time of servicing the boiler (3months ago).
Needless to say I am very happy that it was discovered
and dealt with promptly, Thank you Boiler Doctor. Therese

16 January 2019
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Thank you Therese and you are very welcome, we were glad we could help.

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