Boiler Doctor Reviews 

139
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely fantastic! Simon came out at short notice when I desperately needed a repair. He was extremely good at diagnosing the problem, very efficient at being able to come out the next day to rep... See more

Rated 5 out of 5 stars

Called them up late one evening when our boiler stopped working. They managed to get us back up and running via WhatsApp (amazing), and then came over to diagnose the problem in more detail, which is... See more

Rated 5 out of 5 stars

Great company, great service. Attended a late-night call immediately; engaged positively and helpfully with my (chilly!) tenants; major gas job diagnosed, quoted and completed within 48 hours of initi... See more

Rated 5 out of 5 stars

Some scheduling problems at their end meant a first visit got cancelled so felt some initial frustration, but Simon and team went out of their way to rectify the situation. Service when they did come... See more

Company replied

Company details

  1. Plumber

Information provided by various external sources

At Boiler Doctor 24/7 our Gas Safe registered engineers understand the importance of providing high quality boiler repair and plumbing services. We have over 30 years experience and provide upfront and transparent pricing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

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No recent history of asking for reviews

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4.9

All reviews

(139)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service!

The fan on our boiler went last week and the boiler doctor was able to get an engineer to us same day to fix it. We were told it was a temporary fix on a very old (20years) boiler and that it would need replacing. They were right and a couple of days later it went again. They were prompt and very helpful providing a reasonable quote for replacement and installed the new boiler yesterday. Both engineers were on time, and lovely. Andrea in the office was wonderful, very helpful and provided plenty of updates. Would definitely recommend and will use again in the future.

14 December 2018
Unprompted review
Rated 5 out of 5 stars

Use boiler doctor now!

Simon at boiler doctor is simply fantastic. He explained what he was doing as he was working, taking the time to answer my questions and showing me why my fault was occuring. He fixed it promptly, left no mess and even followed up afterwards to make sure all was well. I cannot recommend him enough. A local honest tradesman with high standards of work and customer service

11 December 2018
Unprompted review
Rated 5 out of 5 stars

Boiler repair

Really good service - very nice guy, explained everything in detail and helped me understand what I need aswell as getting the job done!

24 October 2018
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Thank you Matt for your review. This feed back is very much appreciated.

Rated 5 out of 5 stars

Good service in the end

Some scheduling problems at their end meant a first visit got cancelled so felt some initial frustration, but Simon and team went out of their way to rectify the situation. Service when they did come round was prompt, friendly and professional- a model of how to turn things around after an initial error. Would recommend to anyone now

11 October 2018
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Thank you Lawrence for this lovely review. We were glad we could help and valve you and your custom.

Rated 5 out of 5 stars

I would definitely recommend this…

I would definitely recommend this company! Simon came to our rescue at such short notice and fixed the problem immediately. A very good service that you can trust.

26 September 2018
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Thank you, glad we could help.

Rated 5 out of 5 stars

Fantastic customer serivce and brilliant job

Fantastic customer serivce

Reliable

Went the extra mile and was able to help on other areas outside of just the service.

Would recommend to anyone

13 September 2018
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Thank you for your review, happy to see a customer satisfied.

Rated 5 out of 5 stars

Great to meet Simon

Great to meet Simon. He was honest and did a great job fitting a new boiler.
Package deals were good value and made making a decision easy
Thanks

10 September 2018
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Thank you Alexander, was nice to talk and work with you. Review appreciated.

Rated 5 out of 5 stars

Brilliant company

Brilliant company, they helped me out of a real jam. Very polite and explained my options clearly. Highly recommend them.

6 September 2018
Unprompted review
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Reply from Boiler Doctor

Your review is great happy to help. Thank you

Rated 5 out of 5 stars

Would highly recommend

A fantastic and friendly service. Simon worked very hard to rectify my boiler problem and explained to me what the problems were every step of the way.

11 August 2018
Unprompted review
Rated 5 out of 5 stars

Needed my boiler fixed

Needed my boiler fixed, they did the job, explained everything and were clear about everything, encounter some problems during the process that were no one's fault, but the managed it well. Overall would definitely recommend

18 July 2018
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Thank you Filip for the kind review. We are glad that all went well in the end.

Rated 5 out of 5 stars

Simon seriously saved the day and our…

Simon seriously saved the day and our gas pipes! highly recommend for both his expertise and his friendliness!

26 June 2018
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Thank you Harriet, Glad I could help. Please keep Boiler Doctor 247 in mind for all your heating and plumbing needs.

Rated 5 out of 5 stars

First class service

First class service. Quick, clean and efficient.

5 June 2018
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

Hi constance

Thanks for the feed back look forward to helping with future projects

Rated 5 out of 5 stars

Fantastic service

Fantastic service; simple & easy to deal with, quick response, quick quote and excellent communication while the job was being completed.

9 May 2018
Unprompted review
Boiler Doctor logo

Reply from Boiler Doctor

thanks again for your business it was a pleasure being able to react swiftly and effectively

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