Boiler Doctor Reviews 

139
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely fantastic! Simon came out at short notice when I desperately needed a repair. He was extremely good at diagnosing the problem, very efficient at being able to come out the next day to rep... See more

Rated 5 out of 5 stars

Called them up late one evening when our boiler stopped working. They managed to get us back up and running via WhatsApp (amazing), and then came over to diagnose the problem in more detail, which is... See more

Rated 5 out of 5 stars

Great company, great service. Attended a late-night call immediately; engaged positively and helpfully with my (chilly!) tenants; major gas job diagnosed, quoted and completed within 48 hours of initi... See more

Rated 5 out of 5 stars

Some scheduling problems at their end meant a first visit got cancelled so felt some initial frustration, but Simon and team went out of their way to rectify the situation. Service when they did come... See more

Company replied

Company details

  1. Plumber

Information provided by various external sources

At Boiler Doctor 24/7 our Gas Safe registered engineers understand the importance of providing high quality boiler repair and plumbing services. We have over 30 years experience and provide upfront and transparent pricing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

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4.9

All reviews

(139)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impeccable Service

Really helpful, thorough and friendly service. Knew exactly what he was talking about and didn’t waste any time getting on with the job. Gave plenty of notice before arriving and was very polite throughout. Was very impressed!

1 March 2018
Unprompted review
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Reply from Boiler Doctor

Hi emily thanks. For the feedback and glad we could help
Thanks
Boiler doctor 247

Rated 5 out of 5 stars

I called the boiler doctor out as my…

I called the boiler doctor out as my boiler wasn't working. Simon arrived promptly and was very helpful. He gave me his professional opinion and advised me on a few options on what to do going further. I selected a boiler that was in my budget and it was fitted the next day. Very happy with the service and professionalism. Would highly recommend this company.

26 February 2018
Unprompted review
Rated 5 out of 5 stars

Great company, great service

Great company, great service. Attended a late-night call immediately; engaged positively and helpfully with my (chilly!) tenants; major gas job diagnosed, quoted and completed within 48 hours of initial call-out; totally trustworthy (with keys, timings, etc.); great customer manner. I'm a busy, out-of-town landlord and Simon and his team have been a real find. I am happy to recommend Boiler Doctor unreservedly andfully intend to use them again.

26 February 2018
Unprompted review
Rated 5 out of 5 stars

I called late in the evening with a…

I called late in the evening with a fault on my boiler. An engineer came out the next day and had the fault diagnosed and repaired very efficiently.
Friendly and courteous all round.
Will be using them again.

22 February 2018
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I Found Boiler Doctor to be very Friendly, efficient and knowledgeable, having had a new boiler and water heater installed they listened to my needs and specked a system that would be more than adequate which has also proven to be the case, I had a couple of manufacturing issues after the install and these were dealt with immediately, the after care service is very good as I was promptly contacted at the end of the first year to organise the first service, again they turned up on time, there was minimal interruption to my normal day whilst they carried out the service, I would have no hesitation in recommending boiler doctor to anyone, and I have used them to repair a fault on my mothers boiler, again they came out to investigate the problem and promptly carried out the repairs, give my mother is on her own, they also made her feel at ease and confident that the boiler was left ok, she had previously contacted other companies who had basically tried to sell her a new boiler which resulted in quotes of £1000 plus, Boiler doctor came in and resolved the issue for less than £150.
I strongly recommend you give Boiler Doctor a try.

21 February 2018
Unprompted review
Rated 5 out of 5 stars

Thank you for going above and beyond

I contacted Boiler Doctor having been referred to the service by a friend.

Under the circumstances I needed to be seen urgently due to a family member becoming immobile unable to use an upper level bathroom.

Boiler doctor very kindly prioritised my works and assisted me the very following day, the project was carried out quickly and to an extremely high standard, I was also wisely advised on which products and parts I needed in order to execute the project.

I would be more than happy to refer Boiler Doctor to any of my friends or family, thank you for providing with such a smooth and pleasurable experience at a stressful time.

Kind Regards
Mrs Kingsley

16 February 2018
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Boiler Doctor

Would highly recommend Boiler Doctor. We found them to be honest and hard working, exactly what you need when you have an unexpected and wanted boiler breakdown!

15 February 2018
Unprompted review
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Reply from Boiler Doctor

Glad we could could help even thou it was a unexpected repair starting as a simple service finding the flue disconnected was a blessing in disguise and glad we was able to systematically sort your issue out thanks for your business

Rated 5 out of 5 stars

Excellent service

Excellent service, very professional and lovely people. Great job, very fast work and really helpful. Would definitely recommend them to anyone.

10 February 2018
Unprompted review
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Reply from Boiler Doctor

Pleasure working for you

Rated 5 out of 5 stars

Great job great service

I found boilerdoctor great. My call was answer quickly and professionally and that sums up from start to finish my service. I was given advice on the phone after telling them my problems and promptly. Booked an appointment which sent a confirmation and a call when on route which was great as I didn't have to wait in the house all day unnecessarily. The engineer that turned up was polite and very helpful he soon found the issue and advised me on all my options. Just from the conversation with him I felt he's knowledge was great and filled me with confidence. My quote arrived quickly and was less than I expected to pay for the work required and I was shocked how soon I was booked in bearing in mind the time of year. The guys did a fantastic job and were clean tidy and professional. Would happily recommend and re use

3 February 2018
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Boiler Doctor.

Would highly recommend Boiler Doctor.
Simon provided excellent customer service. Very efficient and friendly.
Carried out work in a professional manner and would have no hesitation in recommending him.

31 January 2018
Unprompted review
Rated 5 out of 5 stars

We had an absolutely great service and …

We had an absolutely great service and so honest with what we did and didn’t need! Simon went above and beyond to help us out with no heating as quick as he could especially as we have 2 children in the house. I would highly recommend if you want an honest professional service.

30 January 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended boiler repair and plumbing service!

Boiler Doctor offer a great service. From the first phone call it felt like I was in safe hands, and that there was a commitment to do the right job, for both my property and my budget. The work was carried out without leaving my place in a state. Everything was protected and put back in place. Given the scale of the job, the disturbance was minimal.
I would recommend boiler doctor to anyone I know. Best service I've ever enjoyed for this kind of work!

29 January 2018
Unprompted review

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