Bondandmason Reviews 2,304

Absolute Joke !!!
Absolutely disappointing experience.
I ordered a wallet from this website, and the product I received looks completely different from the images shown. The quality is extremely poor — very thin, cheap, and far below expectations.
To make matters worse, they do not provide a return label and expect customers to pay international postage to Norway at their own expense.
I strongly advise others to think twice before ordering and risking their hard-earned money.

The service was good with a good price

The experience was really awesome, high quality bags in affordable rate. Highly recommended to others who are looking for nice bags in affordable price.

Ordering was easy and the price is awesome. Gorgeous handbags that are beautifully made and come in amazing colors.

I ordered an item that never arrived. They refused to refund me saying it’s not their fault!?? So they have the item and my money which is against consumer law, when I pointed this out they said they don’t follow consumer law?? Diabolical company. Customer services is disgraceful and the same bag I ordered is on Shein for a fraction of the price, as is most of their stock so I would advise you to check Shein first before giving your money to this scam company with inflate prices that pose like they are a U.K. brand but refuse to follow UK consumer law - DO NOT BUY - AVOID - SCAM COMPANY BASED IN CHINA THAT BELIEVE THEY ARE ABOVE UK CONSUMER LAW. SHIPPING AND REFUND POLICY IS ABSOLUTELY DIABOLICAL AND SO ARE THEIR CUSTOMER SERVICES - AVOID

Great customer serviceand delivery updates .Lovely product quality. Would definately recommend.

After I decided to return a product that was slightly deformed during shipping, the team provided me with a voucher equal to the value of the original item, which I could use toward a replacement purchase, at the same time, I get to keep the original product!! :-)

The quality of the bags and the way customer service responded to me when I needed to make a return. Excellent service. Thank you Bond and Mason. I will shop again.

Ordered many other bags before and got toe within several days but was snowing lovely bags was quite shocked with finish but very nice bags so far I'm ordering others

Beautiful handbags at a fantastic price. Coming from America the post is extremely fast . Would definitely recommend

Delivery was was quick and the bag is gorgeous, I was so happy with it i went straight on and bought another bag from BondandMason .

The bag I received was cheap, poor quality, and not what was advertised.

When I tried to return it, Bond & Mason demanded that I pay international return shipping costing almost half the item’s price.

They stated in writing that they do not follow UK consumer laws, despite selling and delivering to UK customers. This effectively forces customers to lose money for returning substandard products.

To make matters worse, you cannot leave product reviews on their website, so negative experiences are hidden from future buyers.

Buyers beware: if the product is poor, you will be left out of pocket.

Great quality bag, very fast to process and dispatch the order

I’ve been shopping bags from bond and Mason for a while now and I’ve loved every bag. I have also gotten some bags as gifts for friends and they all loved them. The bags are beautiful, durable and affordable.

I have ordered many items in the past with Bond & Mason, and love the quality and the prices are very competitive.
Delivery is always prompt, and kept informed on when the packages are on their way, and then given a delivery date.
I would highly recommend Bond & Mason.

Classic styles, excellent quality and affordable prices along with extra discounts pampering the customers loyalty.

Quick service

Very happy 😃

I found exactly what I was looking for. The Colour is perfect. And a really affordable price. Well done. Will definitely shop with Bond and Mason again.