Exceptional knowledge and handled my case with immense professionalism". "A fantastic and thorough service from start to finish. Always available to answer questions and explained everything in simp... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Medical negligence. From the first phone call Sarm Aghahoseini was absolutely brilliant. He explained everything in great detail making the process easy to follow. Consistent with updates either b... See more
Company replied
Amazing company, friendly and helpful with any aspects, big thanks for James Tomlinson hi helping me a lot with other problems not only my claim. Thank you so much for all tim. Best solicitors ever.
Company replied
Great service. They took all the hassle out of the claims procedure. I was having physio within 2 weeks, paid and organised by Bond Turner. They also advanced funds to me of £3,746 within 4 weeks so t... See more
Company replied
Company details
Written by the company
We are driven to succeed. Our purpose is to help people move on in their lives through surpassing expectations and always supporting our clients, our communities and each other. Our focus is always on people, not only our clients, but their family and/or supporters. We understand the stress and uncertainty involved in bringing a claim in the areas we specialise in, which is why we are committed to always being there for our clients, providing guidance and support throughout the claim’s process. As a niche firm, personal injury is one of our key focuses, along with clinical negligence, professional negligence, and abuse. We do not ‘dabble’ in these areas of law, it is what we do, day in, day out. Some of our team have over 25 years’ experience in their field of expertise, and our team consists of 45 Grade A solicitors and Chartered Legal Executives, plus over 100 solicitors. In addition to working with clients and their families, we are committed to being at the forefront of legal change and development. We have a significant presence in the Court of Appeal and regularly consult with local and central government to promote and increase access to justice. Although we are based in the Northwest, we work with clients from all over the country. With compassion, innovation, responsiveness, and tenacity at our heart, we are confident we can provide you with the best legal service available and gain a successful outcome for your claim.
Contact info
The Plaza, 100 Old Hall Street, L3 9QJ, Liverpool , United Kingdom
- 0151 236 3737
- info@bondturner.com
- bondturner.com
4.6
Excellent
801 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Success after 4 years!
Success after 4 years of pursuing negligent solicitors who failed us when we bought our first house. It took a while and we were was passed around through a lot of case handlers. But got there in the end. Would recommend. I put in a lot of effort helping the strength of the case, not sure if that is common or not.
26 December 2025
Unprompted review
Reply from Bond Turner
Hi,
Thank you so much for your 5-star review, the positive feedback means a lot to us.
We do appreciate negligence claims can take a long time and we thank you for your patience and for keeping faith in us for the full duration of your claim.
Thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Reply from Bond Turner
Hi Marcos,
Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with an excellent experience and we will certainly share your kind words with the rest of our team.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
I got in contact with the amazing Ruby…
I got in contact with the amazing Ruby on LinkedIn to see whether I could be given an opportunity at Bond Turner as she’s a recruiter. I’ve got the job!! However I can not even begin to explain how lovely, helpful and attentive she’s been throughout the entire process. She would constantly message and call me to update me and made me feel so comfortable to a point where usually I’d be extremely nervous for an interview, but I wasn’t as nervous as I was assured I was being interviewed by amazing people and yet she was correct. I’m so happy Bond Turner has great employees like Ruby as I feel extremely lucky to have gone through this process with her help. She even called me to give me the good news! Thank you so much Ruby!!!
27 February 2026
Unprompted review
Reply from Bond Turner
Hi Helin,
Thank you so much for your review.
It was our pleasure to provide you with wonderful support from Ruby and we wish you very well in your career.
Kind regards
Simon Murphy
Bond Turner
Although it took almost three years to…
Although it took almost three years to reach where we are today, Bond Turner was consistently updating me on the progress of the case.
I am grateful to you and say thank you a lot.
2 March 2026
Unprompted review
Reply from Bond Turner
Hi Mac-Andrews,
Thank you so much for leaving us a 5-star review, we really appreciate it.
It has been our pleasure to assist you and we thank you gratefully for keeping faith in us throughout your claim. We will share your kind words with our Housing Disrepair team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Quick and easy to deal with
Quick and easy to deal with
I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.
28 February 2026
Unprompted review
Reply from Bond Turner
Hi Yiheyis,
Thank you for your review, we really appreciate the positive feedback.
Kind regards
Simon Murphy
Bond Turner
Excellent service from Bond Turner
Excellent service from Bond Turner. Professional, reliable, and easy to deal with. I felt well supported and informed throughout. Would highly recommend.
17 February 2026
Unprompted review
Reply from Bond Turner
Hi Medzo,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
It’s really good and very very genuine…
It’s really good and very very genuine and very polite it’s really good behaviour and good answering and my case was really good and very carefully handle. Thanks for helping bond turner team
27 February 2026
Unprompted review
Reply from Bond Turner
Hi Janak,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Reply from Bond Turner
Hi Gustavo,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Trusted
My name is waleed ashraf I had an accident and bond turner represented my case very nicely i,m very happy with there services
27 February 2026
Unprompted review
Reply from Bond Turner
Hi Waleed,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
I’m really happy with the service
I’m really happy with the service. I’ll give you five star thanks
27 February 2026
Unprompted review
Reply from Bond Turner
Hi Rahmatullah,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Reply from Bond Turner
Hi Dhruval,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Bond Tuner helped me a great deal.
Bond Tuner helped me a great deal.
Bond turner were fantastic throughout and did their upmost to get me the desired outcome with my case.
10 February 2026
Unprompted review
Reply from Bond Turner
Hi Mike,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Bond turner was excellent throughout…
Bond turner was excellent throughout the whole case excellent service 5 star
26 February 2026
Unprompted review
Reply from Bond Turner
Hi Carlos,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Terrible experience
Terrible experience, they kept bothering you for months, sending documents, making calls, constantly harassing you, and in the end it yielded no results whatsoever. Awful, terrible.
12 February 2026
Unprompted review
Reply from Bond Turner
Hi Marco,
Thank you for your review.
We are saddened to see you left us negative feedback when you gave us such wonderful feedback previously. We would very much like to understand your change of heart and get to the root cause of any issues you may have experienced.
If you could respond to Trustpilot's secure request for information or alternatively email us at customerexperience@bondturner.com with your full name and case reference, we can investigate the matter and address any concerns accordingly.
Kind regards
Simon Murphy
Bond Turner
• Highly Recommend — Excellent Experience
I recently had the pleasure of working with Bond Turner, and I can confidently say the service I received was exceptional. I would like to give a special mention to Edson Di Francescantonio for his outstanding support throughout my case.
Edson’s understanding, patience, and professionalism made a challenging process feel manageable. He was always available to answer any questions I had, no matter how small, and he consistently provided clear, reassuring guidance. His dedication and responsiveness truly set him apart.
I am extremely grateful for all the help and would highly recommend Bond Turner, especially Edson Di Francescantonio, to anyone seeking reliable and supportive legal assistance.
25 February 2026
Unprompted review
Reply from Bond Turner
Hi Antonio,
Thank you so much for taking the time to leave us a review, we really appreciate it.
We are absolutely delighted to hear you found Edson's assistance helpful, he is a wonderful asset to our firm, and we will certainly share your kind words with him, along with the rest of the team, who will be thrilled to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Motorcycle accident claim
Bond Turner were absolutely brilliant with dealing with my accident claim.Every member of staff I spoke to were polite and professional.Well done to everyone at Bond Turner 10/10👍👍👍👍👍
25 February 2026
Unprompted review
Reply from Bond Turner
Hi Lee,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Ian was really friendly and pleasant to…
Ian was really friendly and pleasant to be with.
Explained everything and made sure that I understood it all.
He made sure I felt comfortable at all times, as most people know it is extremely stressful, just the thought of going to court. Well, he made sure that the whole experience was pleasant.
He was really professional the whole time.
Thanks Ian, I had a really good experience with you and the barrister which I don't record his name.
24 February 2026
Unprompted review
Reply from Bond Turner
Hi Jhonny,
Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian provided you with such excellent assistance and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I received excellent service
I received excellent service, and we completed the transaction successfully.
23 February 2026
Unprompted review
Reply from Bond Turner
Hi Wiliane,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Ian is very professional and friendly…
Ian is very professional and friendly good experience with bond solicitors
23 February 2026
Unprompted review
Reply from Bond Turner
Hi Nabeel,
Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian provided you with such excellent assistance and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Excellent end result
Excellent end result, easy to discuss my case with. Communication very good and someone always at the end of the phone when needed.
20 February 2026
Unprompted review
Reply from Bond Turner
Hi Mike,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
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