Bonus Superstore Reviews 

A shame you can’t actually see the products in store but ordered and delivered to store for pick up the next day.

Hi my experience was not a good one , I ordered my Bosch dishwasher and given a a delivery time and a date , I had been sent emails saying that my dishwasher had been delivered on three different occasions in the same day at different times and not once did it was it delivered? I took the day off which cost me £200.00 I didn’t receive a phone call from a driver or anything to tell me whether they were coming or not so that day was wasted the following day I got in contact with FedEx and they didn’t know where the dishwasher was , I must’ve made 10 calls that day asking FedEx if they could find the package and when will it be delivered? Eventually it turned up at 5:20 the following day and then after that the following day FedEx customer service phoned me to enquire about my complaint ,they did say to forward this to you as I should be in a position for compensation due to not having a lack of communication
Kind regards Vere

Easy to use website. Lamp ready for collection a day early. Good service at pick-up.

They keep asking me to do a review but I still haven’t received my parcel yet!
So I can only say how disappointed I am with the delivery time, lack of information and who knows what it is going to be like when I hopefully get it.

Purchased a cooker after Xmas. Never recieved any confirmation at all. Had to call 6 days later when they reopened, still never received a confirmation. Rang again on the Monday and a lady finally sent me confirmation and said my cooker would be delivered by Wednesday. Sent tracking details which wasn't fit for purpose, didn't kick in until Wednesday and know idea of a time. Luckily my daughter was in but he left it outside my door, so had to wait in for my husband to come home hours later to bring it in. Came with a scratch and the top and dint at back. Emailed got a reply sent pictures and no reply. Wouldn't recommend, no customer consideration at all.

Couldn’t believe I ordered the lights on the 22nd December and they arrived on the 23rd December, all in working order.

Today (23 December 2025) the Bonus Electrical store had just the fluorescent light tube I needed. Great value product. Excellent service by Barry Dunn thank you and a free 2026 calendar included. First time I have been to this store and was highly satisfied and would recommend.

Brilliant, they delivered on time. Would use again.

Quick dispatch and delivery, great value products too

Ordered and delivered within 24 hours. Brilliant.

From ordering to a speedy delivery everything was easy

The books, the computer to search lighting and then order online and pick up locally all good

Because you had what I thought was obsolete . This lamp replaces a broken one of a set purchased getting on for twenty years ago. I am thrilled and the service and delivery are excellent.

Ordering from the website was easy. The product was delivered quickly in store (my choice).
When I visited the store to collect my lamp, the member of staff was friendly & helpful (advice about suitable bulbs) and even took it to the car for me.

Amazing fast delivery. Thank you

Excellent service and very quick delivery.

Helpful when I emailed regarding a replacement item I needed. Prompt response.
Part delivered safely, could have been a little considering the delivery cost.
Part was correct and fitted and works well.

products delivered on time, good price. customer support were really quick and helpful

Fantastic customer service, I had ordered the wrong sized product online and after one phone call the order was changed for me and a refund in my bank account for the difference in price. Fast delivery too.

Excellent customer care. Queries were dealt with promptly and efficiently.
Was kept informed about delivery which was next day. Delivery people helpful and polite.
Very competitive prices