They managed to provide the exact replacement ceiling spot light I needed for my caravan. They was a delay with delivery but I emailed them and it was delivered the next day. They apologised for the d... See more
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Review summary
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Very Proffesional and extremely proficient staff with very reasonable prices. I order my product on day one and it was sent out and delivered the very next day. This company will always be my go to f... See more
Today (23 December 2025) the Bonus Electrical store had just the fluorescent light tube I needed. Great value product. Excellent service by Barry Dunn thank you and a free 2026 calendar included. Fi... See more
Excellent customer care. Queries were dealt with promptly and efficiently. Was kept informed about delivery which was next day. Delivery people helpful and polite. Very competitive prices
Company details
- #91 of 131 best companies in Appliance shop
About Bonus Superstore
Written by the company
Founded by Eric Boanas in 1962, Bonus Electrical began as a standard independent electrical wholesaler. The business was built on offering a fantastic service which was hard to beat. Even with acknowledging the importance of being competitive, Bonus has never taken their eye off the ball when it comes to service.
With headquarters strategically placed in the Yorkshire area and a national distribution center, Bonus Superstore is capable of offering free next day local and national delivery
Bonus Superstore stock an extensive range of lighting solutions from reputable brands. Whether you’re looking for stylish ceiling lights for your home or durable lights for your garden, we’ll supply you with the best solution to illuminate your surroundings.
We stock a range of appliances such as kettles, toasters, fridges, and much more.
With headquarters strategically placed in the Yorkshire area and a national distribution center, Bonus Superstore is capable of offering free next day local and national delivery
Bonus Superstore stock an extensive range of lighting solutions from reputable brands. Whether you’re looking for stylish ceiling lights for your home or durable lights for your garden, we’ll supply you with the best solution to illuminate your surroundings.
We stock a range of appliances such as kettles, toasters, fridges, and much more.
Contact info
Unit 5, Witty Stree, HU3 4TT, Hull, United Kingdom
- info@bonussuperstore.co.uk
- bonussuperstore.co.uk
4.5
Excellent
263 reviews
Hasn’t replied to negative reviews
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I would definately recommend Bonus…
I would definately recommend Bonus SuperStore after buying a BEKO MICROWAVE for our caravan.
We had a slight problem with delivery but that wouldnt put me of buying from them again as this was rectified immediately.
The correspondence was very good and reasuring.
The microwave itself was in perfect condition.
30 April 2026
Unprompted review
Bonus Superstore
Easy ordering & good information on the delivery, the product was as expected & arrived in good condition.
23 April 2026
Our order with this company went wrong…
Our order with this company went wrong because of an error with the manufacturer, absolutely no fault of Bonus Superstore. Sure enough they collected the faulty freezer and issued a refund. In light of the circumstances excellent response to the problem keeping the customer happy. I can honestly recommend this company,
8 April 2026
Inaccurate delivery times
Inaccurate delivery times were misleading and ended up 2 hours after lalest specified.
14 April 2026
correct replacement part…despite part no changing
Exactly the correct replacement part delivered in 48hrs. Only company i could find who stocked this item.
30 March 2026
Terrible customer service.
Ordered a fridge, when it arrived we realised it wasn't fit for purpose so contacted the company to arrange a return. They said it would cost £105 to arrange delivery to return it (postage was free when we ordered it!).
Have never experienced this with any other company.
25 March 2026
I made an error when putting my order…
I made an error when putting my order in and was billed for two items rather than 1. This was quickly rectified when I rang explaining my problem and the overpayment credited back to my card.
9 March 2026
Speedy delivery
A shame you can’t actually see the products in store but ordered and delivered to store for pick up the next day.
5 February 2026
Hi my experience was not a good one
Hi my experience was not a good one , I ordered my Bosch dishwasher and given a a delivery time and a date , I had been sent emails saying that my dishwasher had been delivered on three different occasions in the same day at different times and not once did it was it delivered? I took the day off which cost me £200.00 I didn’t receive a phone call from a driver or anything to tell me whether they were coming or not so that day was wasted the following day I got in contact with FedEx and they didn’t know where the dishwasher was , I must’ve made 10 calls that day asking FedEx if they could find the package and when will it be delivered? Eventually it turned up at 5:20 the following day and then after that the following day FedEx customer service phoned me to enquire about my complaint ,they did say to forward this to you as I should be in a position for compensation due to not having a lack of communication
Kind regards Vere
26 January 2026
All good
Easy to use website. Lamp ready for collection a day early. Good service at pick-up.
19 January 2026
Don’t ask me to review when I still haven’t received my order!They keep asking me to do a review but…
They keep asking me to do a review but I still haven’t received my parcel yet!
So I can only say how disappointed I am with the delivery time, lack of information and who knows what it is going to be like when I hopefully get it.
5 January 2026
Purchased a cooker after Xmas
Purchased a cooker after Xmas. Never recieved any confirmation at all. Had to call 6 days later when they reopened, still never received a confirmation. Rang again on the Monday and a lady finally sent me confirmation and said my cooker would be delivered by Wednesday. Sent tracking details which wasn't fit for purpose, didn't kick in until Wednesday and know idea of a time. Luckily my daughter was in but he left it outside my door, so had to wait in for my husband to come home hours later to bring it in. Came with a scratch and the top and dint at back. Emailed got a reply sent pictures and no reply. Wouldn't recommend, no customer consideration at all.
5 January 2026
Speedy delivery
Couldn’t believe I ordered the lights on the 22nd December and they arrived on the 23rd December, all in working order.
22 December 2025
Great value product and excellent service
Today (23 December 2025) the Bonus Electrical store had just the fluorescent light tube I needed. Great value product. Excellent service by Barry Dunn thank you and a free 2026 calendar included. First time I have been to this store and was highly satisfied and would recommend.
23 December 2025
Unprompted review
Ordered and delivered within 24 hours
Ordered and delivered within 24 hours. Brilliant.
4 December 2025
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