An excellent company with ethics that are comparable with my own. Products are great quality The garments keep their colour during multiple washes I’m a regular customer and I also enjoy the po... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had two emergency sections within two years the last one twelve years ago. I have search the World Wide Web as well as local shops for underwear that is comfortable and will not irritate my scars.... See more
Such a great company to deal with - have placed 2 orders now and one needed a size exchange - I emailed and got a response so quickly. Easy to organise sending back my exchange and received confirmati... See more
Love Boody! I couldn’t find a comfy bra for years and eventually stopped wearing them, opting for vests for extra support/warmth. Then I found Boody and that was a game changer. I find the bras sooo... See more
Company details
Written by the company
Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet
Contact info
United Kingdom
- customercare.uk@boody.com
- boody.co.uk
4.2
Great
796 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 74% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
At last, a comfortable bra that stays put. Ideal for larger sizes.
I struggle to find bras that fit. I tried a Boody one. It’s so soft and comfortable. Fits fine in the cup and the band. Normal bras expand the cup size with the band size, which doesn’t reflect reality in my case. I got a plus size t-shirt bra. It doesn’t roll down or dig in. I will certainly buy again. Delivery was as stated.
18 April 2026
Unprompted review
Reply from Boody UK
We're so glad to hear that you love our Wireless Full Bust T-Shirt Bras! Our Design and Product teams have taken such time and care to make sure we got this style right, especially as finding a comfortable, wireless bra for a fuller bust can be difficult.
We can't wait to provide more of our signature Boody comfort again soon 💚
With Gratitude,
~Team Boody
Absolutely unbelievable Bras
Absolutely unbelievable Bras. Best bras I have ever had definitely. I got the wireless t shirt bra and it’s just the right amount of support and lift. Padding sewn in so doesn’t move. Bamboo fabric is so buttery soft. I bought two a couple of weeks ago and now have 3 more. I’ll be coming back for pants. Sadly I couldn’t get the free pants offer to work so if anyone is looking at these reviews I’d love a size S classic bikini if possible 😉
18 April 2026
Unprompted review
Reply from Boody UK
Hi there Abigail,
Thank you so much for your feedback! We’re absolutely thrilled to hear how much you’re loving your bras!
It’s wonderful to know the Wireless T-Shirt Bra is giving you that perfect balance of support, comfort and softness, and we completely agree that bamboo fabric really is something special!
We are sorry to hear you weren’t able to access the Gift With Purchase offer at the time of your first purchase, as that’s definitely not the experience we want for you. Our Customer Experience Coordinator has reached out to you directly to help look into this and make things right, so please keep an eye on your inbox.
Thanks again for your support and for sharing your experience with us. We can’t wait for you to try our Underwear next 💚
With Gratitude,
~Team Boody
Really helpful advice from customer service
I dithered a bit after ordering but kept the items as they were perfect when they arrived. Customer service were really helpful snd understanding through my wobble. Best thing I did to keep them
2 April 2026
Unprompted review
Reply from Boody UK
We love to hear this, Gail! Our team strive to provide comfort both in and out of our Boody garments, and it warms our hearts to know that we've succeeded here.
We can't wait to welcome you back in the future!
With Gratitude,
~Team Boody
I have NEVER felt comfort like this
I have NEVER felt comfort like this! The most amazing bras/underwear ever! My first order was for 3 bras and I went back and ordered 2 more they are that good!
2 March 2026
Unprompted review
Reply from Boody UK
Wow! Thanks so much for the love, Hannah!
This is exactly the type of feedback we love to hear, and we're so happy to know that you loved your new Boody so much, you just had to restock your drawer.
Welcome you to the Boody Community, and we can't wait to provide more of our signature comfort in the future!
With Gratitude,
~Team Boody
Most Comfortable and Softest Fabric
I stumbled upon Boody on Instagram and decided to give it a go. Pleased to say I was not disappointed and in fact have placed multiple orders for myself, my husband and baby!
I love the lightweight softness & comfort of the fabric. It almost feels like you’re wearing nothing. Boody products are everything they promise and I’m so glad I found them!
My only regret is that I never manage to grab the lovely latest colours.
14 April 2026
Unprompted review
Reply from Boody UK
Hey Srishti,
We're so glad to hear you took the leap and decided to give Boody a go, and that you've now stocked up for the whole family!
We truly appreciate your kind words and feedback, and rest assured, we hear you on our limited edition colours! We'll let our Design Team know that you'd like to see our new colour drops stick around for a bit longer 💚
With Gratitude,
~Team Boody
I'm flabbergasted..cant return unwanted items.
How can you buy things online that you can't look at or try on and return if the wrong size? This company sends items folded in a small plastic bag and won't accept returns.
My query was answered by Ai initially.
I've had a response but no returns label and paperwork. This is day two.
The sizing is not straightforward & the website is boggling.
I wear the bamboo things but the mesh bras and pants are huge.
Avoid.
10 April 2026
Unprompted review
Reply from Boody UK
Hi there, Susan,
Thank you for taking the time to share your feedback with us.
We’re really sorry to hear how frustrating this experience has been.
Our Customer Experience Coordinator has reached out to you via email to help provide an appropriate resolution.
As mentioned in our correspondence, for hygiene reasons, we’re unable to accept returns or exchanges on opened or worn underwear, unless an item is faulty. This policy is in place to ensure we maintain our high standards for hygiene and protect both our customers and our quality control team. We do our best to make this clear on our website prior to purchase, but we understand this can still be disappointing when the fit isn’t quite right for you.
We also wanted to address your comment regarding AI. As a small team supporting customers across different time zones, we do use AI to assist with initial responses and to help flag urgent enquiries outside of business hours. That said, every response is reviewed by our team, and we’re always more than happy to step in personally whenever a customer would prefer to speak directly with one of us.
We’re very thoughtful about the tools we use and continuously assess how they align with our environmental and ethical values, as sustainability and responsibility are at the heart of everything we do at Boody.
We appreciate your feedback on sizing and the website experience as well, and will be sure to pass this on to the relevant teams for review.
If there’s anything further we can assist you with, please don’t hesitate to reach out. We’re here to help!
With Gratitude,
~Team Boody
Brilliant products and Customer Service
Brilliant products and amazing customer service - I had an issue with one of their bra straps breaking quite soon after I’d received it and they were so quick to help me sort it out and send out a replacement- 10/10 experience :)
10 April 2026
Unprompted review
Reply from Boody UK
Thanks for the love, Leoni!
We're so happy to hear that our Customer Happiness Team could help rectify the situation for you so quickly. We can't wait to provide more of our signature Boody comfort again in the future!
With Gratitude,
~Team Boody
Bamboo full coverage tshirt bra
Love the bamboo full coverage tshirt bras,great fit very comfortable and a fair price.
I have 10 of them now.
Very pleased. Thank you.
21 March 2026
Unprompted review
Reply from Boody UK
Thanks, Lynda!
We're so happy to hear that you're loving your Wireless T-Shirt Bras, and it sounds like your Underwear drawer is packed with our signature Boody comfort!
We can't wait to provide more of that comfort in the future!
With Gratitude,
~Team Boody
Pathetic sizing
Pathetic sizing. According to the size guide, I ordered the perfect size for myself. I thought I’d finally found a bra that would fit me comfortably. How wrong I was. For a bra that should’ve fit a 32F, I received a bra that might’ve fit a 32C at the most. I’m so incredibly disappointed and sick of this bra hunt.
The returns is alright, you lose £3 for return though so not happy about that.
8 April 2026
Unprompted review
Reply from Boody UK
Hi there, Louise,
Thank you for taking the time to share your feedback.
We're sorry to hear our sizing didn’t meet your expectations, and we understand how frustrating it is when you follow a size guide and the fit still doesn’t feel right, especially after the effort of trying to find the perfect bra for you.
We appreciate you also sharing your thoughts on the returns fee. This fee covers the return label to get the items back to us, and we'll ensure to share your feedback with the Returns team for review.
We’re always looking to improve consistency and guidance around sizing, and if you’d like, our Customer Happiness team are always available to help you find a better size or style for your needs. Please feel free to reach out to the team, via customercare.uk@boody.com
We hope to provide our signature Boody comfort soon!
With Gratitude,
~Team Boody
Great customer support
Great customer support, great soft products, and quick shipping. A small production issue was fixed immediately and all other items are as expected, comfortable and flattering.
31 March 2026
Unprompted review
Reply from Boody UK
Thanks for the love, Emma!
We're so happy to hear that we were able to provide our signature Boody comfort both in and out of our garments. We can't wait to welcome you back in the future 💚
With Gratitude,
~Team Boody
Great brand!
Ive ordered from Boody a couple of times now. Delivery is always quick and the quality of the clothes are excellent. Definitely my go-to now for bras 😆
25 March 2026
Unprompted review
Reply from Boody UK
We love being your go to, Mahj! Thanks for such wonderful feedback.
With Gratitude,
~Team Boody
LOVE LOVE LOVE
3rd purchase and will not go past them now. Sooooo comfortable for the bigger boobies ! It's like a second skin, I don't notice I'm even wearing one half the time!
5 April 2026
Unprompted review
Reply from Boody UK
Thanks for the love, Natasha!
We love hearing this, and how good is it when bras are so comfortable, you forget you're wearing one!
With Gratitude,
~Team Boody
The ordering process is straightforward…
The ordering process is straightforward and delivery is timely. Items are well packed. I love the midi knickers; they fit well and are comfy. Only wish they were available in more colours all of the time.
25 March 2026
Unprompted review
Reply from Boody UK
Thanks for the feedback! We're so happy to hear that you love the Midi Briefs, and we'll let our Design Team know you'd love to see more colours.
With Gratitude,
~Team Boody
Excellent
I only placed an order yesterday, Good Friday, and my items arrived today, a day later. I ordered two t-shirt bras; one for my daughter and one for myself, and the quality is amazing. As for the comfort, simply wonderful. Will be ordering from here again.
4 April 2026
Unprompted review
Reply from Boody UK
Love this, Hollie!
Now that sounds like a Good Saturday to us 😉
We can't wait to receive your next orders in the future!
With Gratitude,
~Team Boody
Make sure you check sizing very…
Make sure you check sizing very carefully as you are unable to return underwear once the seal has been opened. I accidentally ordered the wrong size and only realised on opening the packet as they were huge.
1 April 2026
Unprompted review
Reply from Boody UK
Hi there Katrina,
Thanks for your feedback! For hygiene reasons, we do not accept returns or exchanges on opened Intimates such as Bodysuits, Socks, and Underwear, unless faulty, and we apologise if this wasn't clear. Transparency is important to us here at Boody, and our Returns and Exchanges policy is always available on our website for review.
This would actually be a great time to introduce you to our Comfort Guarantee!
We launched this to give our new Boody customers complete peace of mind when purchasing their Boody undies or a pair of socks for the first time through our online store.
We will gladly refund the purchase price of your first pair of socks or underwear (or exchange it for a different size) if you're not 100% satisfied within 30 days of your purchase. With the refund, you can purchase another size or even try another style - the choice is totally up to you.
See more about our Comfort Guarantee through the link below, and to fill out our request form:
https://www.boody.co.uk/pages/comfort-guarantee
Please note that this only extends to your first (one) pair of undies. If buying multiple, we recommend only opening one pair first, as all unopened undies can be sent back for a return/exchange.
With Gratitude,
~Team Boody
Great, Eco-friendly Products
I love the products from Boody and have always had a good experience with ordering online. The products are pricey, yes, so I tend to wait for a sale. That said, I've had underwear, bras, and leggings that have lasted for several years, so they are worth it! Plus, they're much kinder to the environment (and your skin) than synthetic options.
31 March 2026
Unprompted review
Reply from Boody UK
Hi there, Sarah,
Thanks for the love! We're so glad to hear that your Boody garments have lasted so long, and they are truly living up to our quality and comfort standards.
With Gratitude,
~Team Boody
awesome , like cotton but better
Dear Boody,
your products are so comfortable. I love cotton clothing but it often shrinks during washing and doesn’t hold it’s shape. I was looking for an alternative that would feel and breathe like cotton but could withstand daily wear and washing, until I found you.
I tried all shapes of your undies and brass I love them. They are comfortable and stay the same from wash to wash.
Thank you for providing such excellent products.
Kind regards
Lucie
9 March 2026
Unprompted review
Reply from Boody UK
Hi there, Lucie,
Thank you so much for your kind words!
We're so happy to hear that you're loving our signature Bamboo underwear and bras, and that they are holding up in comparison to the cotton garments you've tried from other brands. This is definitely high praise that we don't take lightly!
We can't wait to welcome you back to Boody in the future!
With Gratitude,
~Team Boody
Company is absolutely amazing
Company is absolutely amazing. Products are extremely amazing, service great every time and customer service nice, friendly and helpful.
20 March 2026
Unprompted review
Reply from Boody UK
Thanks for the love, Renata!
We can't wait to welcome you back to Boody in the future, for more amazing products and service 😉
With Gratitude,
~Team Boody
I just love Boody products
I just love the Boody products. Even though they are a bit expensive they really make the difference in the market for women everywhere. I would definitely recommend trying them. The important effect for me is the material. No more allergies from the other synthetic ones that are mostly available for women.
27 March 2026
Unprompted review
Reply from Boody UK
Thank you so much for sharing this, Porevodas!
We’re so glad to hear our pieces have made a real difference for you, especially when it comes to comfort and avoiding irritation. Creating comfortable, breathable essentials is exactly what we aim for, so it’s wonderful to know they’ve been a better option for you.
We really appreciate your support and recommendation.
With Gratitude,
~Team Boody
Great
I ordered different sizes. Found my perfect fit, returned the others. Excellent customer service. Comfy bras, now have 4!
12 March 2026
Unprompted review
Reply from Boody UK
Love this, Jane!
We're so happy to hear that you love your new Boody and had such a positive experience with our Team.
We can't wait to provide signature Boody comfort in the future 💚
With Gratitude,
~Team Boody
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.