Gatwick Holiday Parking Reviews 

3,810
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,656 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process, describing it as extremely simple and very straightforward to complete online before their trip. People also frequently highlight the affordable pricing options available and the reliable, regular shuttle buses that provide fast and efficient transfers to the airport. However, some people mentioned that finding the exact parking location can occasionally be quite confusing due to unclear signposting or misleading directions. A few other travelers also felt that unexpected extra parking charges or booking lookup difficulties experienced at the entry barriers caused considerable frustration.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the seamless drop-off, efficient... See more

Location

Reviewers mention ambiguous feedback about location. Many consumers highlight that the parking is... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth and hassle-free booking and... See more

Booking process

Clients share positive opinions on booking_process, highlighting that it is very easy to use and provides... See more

Price

Consumers find price to be positive and consistently report great value compared to direct bookings or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience. Little confused by the other Gatwick Holiday Parking car park up the road so this should be made clearer. Plus on return, the email doesn’t really state what should happen or whe... See more

Company replied

Rated 5 out of 5 stars

Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usu... See more

Company replied

Rated 5 out of 5 stars

Having used this service many times I am never disappointed. Ease of driving in and giving my car to a trusted employee, who returns it to me upon arrival back to Gatwick, stress free, and cheaper t... See more

Company replied

Rated 5 out of 5 stars

Easy to place booking. Competitive price. The name Gatwick Holiday Parking is confusing with its sister company. It’s also confusing when the location plan Long Term South Terminal does not state Ga... See more

Company replied


Company details

  1. #8 of 19 best companies in Car park

Written by the company

Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.6

All reviews

(3,810)

1,617 reviews in the last 12 months

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Rated 4 out of 5 stars

Close to airport

Close to airport, regular transfers but lacks clear parking zone designation. You seem to have to keep guessing which zone is open or you should be parking at.

25 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Claire

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due to finding the parking close to the airport with regular transfers and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy to park with no issues each time…

Easy to park with no issues each time we have used Gatwick Holiday Parking

24 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Chantal

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy with no issues and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Five stars from me every time ⭐⭐⭐⭐⭐

I have used the Gatwick holiday parking website for numerous bookings now and have had an easy and pleasant experience every time, with the code they give you get 15% off the prices which are already cheaper than other websites, I always book the Gatwick long stay car park through them as I like to keep my key with me, you just drive up to the barrier which reads your number plate and automatically opens and the same on exit too, I will always use and recommend this site as it definitely gets five stars from me ⭐⭐⭐⭐⭐

12 June 2026
Unprompted review
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Stephanie

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking experience easy and pleasant and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

It would have been stright forward and…

It would have been stright forward and very easy if it was signposted which section C was for passengers. Out may have been the time of night we arrived and didn't see it but the patrol man did remove us from staff parking twice. This WAS helpful

9 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Janet

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Volodymyr

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking was not far from the terminal and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

I called as I had a query with my…

I called as I had a query with my booking and I was dealt with by a very efficient advisor.
She listened to my issue and gave me a solution quickly

8 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Bateman

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to the efficient customer service support and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Good location

Good location, easy to find. Didn't wait for tge shuttle service. Runs regularly

22 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Eva

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to the parking being in a good location, easy to find and with a regular shuttle bus service, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Great location, prompt service.

Speedy service, very close to North Terminal. Much easier than expected.

7 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Mr Theepan Thiru

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide a speedy service and convenient access to the terminal building. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

Easy to enter and park

Easy to enter and park. However, most of the sections were closed.

21 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Amma

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience and that you found it easy to enter and park at Gatwick. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

nice and simple

stress free !

21 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Miss Barbara Porter

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you found our car park simple to use and providing a stress-free service. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Great service, no complaints at all!

It was a very smooth operation. We didn't have to wait long at all to hand in our keys and then pick them up upon our return. Also the shuttle bus was not long to wait both their and back and they seem to run quite regularly and also not a very long journey to the airport. A pretty decent price too Oh and when we went to collect car it was close to the reception desk where we picked up the keys so didn't have very far to go with suitcases. Big thumbs up!

27 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Mrs Sharon Battle

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to offer good value for money with the drop-off/pick-up process running smoothly, and our shuttle bus providing a reliable service. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

Everything is ok

Everything is ok, sometimes the system to get a car park it is too long.

14 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Encarni

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Everything perfect.

Everything perfect.. From arrival, delivery of the keys, transport by bus, round trip.

20 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Gerardo

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how everything was perfect with your booking. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Really well organised and friendly

Really well organised and friendly

20 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Graeme

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how organised our parking is. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy straightforward booking

Easy straightforward booking. Good value

20 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Stephen

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how good value the parking is. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Very easy website to use

Very easy website to use, had good reviews and good discount

20 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Louise

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how easy our website was to use. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

it was easy and regular busses would…

it was easy and regular busses would use again

3 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear William

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how regular our buses are. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Decent parking experience in early July

After a simple online reservation at a decent price, the parking location was easy to find and close to the Terminal. The bus service was prompt to and from the Terminal and, especially on the return journey, their drivers were very friendly.

6 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Graham

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how friendly our drivers are and how prompt they were. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Happy traveler

Quick , efficient service at an affordable rate, busses on time and location easily accessible. We had so many issues with meet&greet decided to use this method and will always use it from now on, highly recommend it

6 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Mr Ricky Tout

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how quick and efficient our service is. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Excellent

Great price, easy to book, easy to find. Straight in and out through the barriers no problem at all. Regular buses, will use again.

26 July 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Emma

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how great our prices are. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

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