BORN HAIR CARE Reviews 

141
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Found the USA brand here that I couldn't elswhere, read the reviews which showed it's a legit website, prompt postage and delivery. First time user, was attracted by the 10% off first purchase from si... See more

Rated 4 out of 5 stars

Very prompt delivery and a great bonus to find the two Alterna Caviar 250ml products came in their own velvet pouch. Great customer service in adding Jersey to delivery destinations but it's a shame t... See more

Rated 5 out of 5 stars

I ordered some shampoo and conditioner, and the shampoo wasn’t in stock. Claire emailed me letting me know the situation immediately, and when she realised it wouldn’t be available for a while, sought... See more

Rated 5 out of 5 stars

Easy to purchase online. Great product (Paul mitchell hot of the press thermal heat protection hair spray). Excellent for spraying on dry hair before straightening. This is the second lot of have purc... See more

Company details

  1. Hair product shop

Written by the company

The Born Hair Care company is run by hairdressers with over 30 years experience in the business and during that time we have built up a great knowledge of what works and what doesn't for a wide range of customers. The Born website brings together a carefully selected group of products that will deal with every hair type and help to solve common hair problems effectively. More than that it will offer customers a one-stop shop for all their hair care needs by delivering great value and excellent customer service at the heart of the shopping experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

141 reviews

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4.5

All reviews

(141)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

My order was despatched swiftly but after a week, nothing had arrived and there was no further information about progress of my order. One phone call to Born and a replacement package was immediately despatched and that one arrived the following morning!

28 December 2024
Rated 5 out of 5 stars

Fantastic products at the best prices

I always use born hair care for my shampoo and conditioner that I used to buy at the salon. They have the salon brands but not salon prices. Delivery is free and quick. I’ve never had a complaint. They’re an excellent company.

2 October 2024
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, thank you for the welcome code so I could buy the amazing Fabriq shampoo and conditioner with. Will be back purchasing again do not hesite to buy from them ❤️

31 July 2024
Rated 5 out of 5 stars

Fantastic Customer Service

There was sadly an issue with my order but they responded to my email extremely quickly and resolved the situation so positively that I was absolutely delighted! Highly recommend! 🙂

13 May 2024
Unprompted review

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