Borshch Domestic Appliance Superstores  Reviews 

Duffy and Jack were fantastic when they came round. Really quick and easy process

Gaz and Andy were great, they delivered my three appliances, put them in my kitchen and unwrapped everything for me. They were helpful in explaining how my appliances worked. Thanks guys.

From honesty and store communication, to the delivery of the item, I cannot fault them in any way.

Very pleased with the entire experience and I highly recommend this store.

Turned up on time was lovely then carried a washing machine up 2 flights of stairs would recommend

Great customer service. Quick and efficient delivery. Would highly recommend.

Gaz and Jack (fitter's) delivered my new electric oven, very polite, very efficient, very professional absolute pleasure to deal with. Credit to the company
Liz in the store is all of the above too. I would have walked out without an oven had she not been working that day.

Great communication and delivered on time.

Really helpful, helped installation and instruction great guys.

Very happy with the service delivery on time work men done a excellent job will use borshch again and would recommend

Gaz and jack fitted our new oven and also removed our old one. Lovely guys very polite and professional. Double checked the oven to make sure everything was correct. Very happy with the service we received. Thank you very much :)

Jack and Duffy delivery guys absolutely amazing spot on

Great service all round. Knew what i wanted so popped in to the shop, all done in 5 minutes. Delivery as expected, called as they said and delivered on time. Hot day so cold can of pop for them both.

Great service!! A lot of options to choose from, lovely people. Thank you so much for helping me fitting it in and connecting it. Looking forward to buy from Borshch Birmingham again.

From great help in sales to choose right fridge freezer for my needs ,to delivery excellent service.
Gaz and Andy the delivery gentleman were brilliant , I live in first floor maisonette so was a big job for them. They were very polite and took great care bringing fridge freezer in, so no damage to fridge or property. And equally careful in removing and taking away old fridge/freezer. Perfect team.
Overall excellent service would recommend them to anyone.

Very helpful staff. Had my item delivered swiftly

Two lovely men came to fit an oven for me
Gaz and Andy
Very friendly and talkative
Quick installation
Thank you
From Birmingham store

After numerous fails at buying a washing machine from various retailers, I remembered Borshch that I pass every day, so decided to pop in on Easter Monday and try my luck. I've never been in the store, despite my mum, sister and uncle who have all bought from Borshch over several years, so thought fingers crossed for me. Walking into the store, staff acknowledged us ( I went with my sister), Ali the store manager showed me the washing machines I told him I wanted a silver, grey or black machine and told him that the kitchen was extremely small. He showed me a model and said that it would fit. That was good enough for me.
I was still anxious about whether it would be delivered, despite Ali assuring me with the measurements I gave. I explained that I needed the delivery to be as early as possible due to parking restrictions, Ali said he'd make sure it was delivered by 8am and 8.30am, he also said that I'd get a call half hour before the delivery. Purchase made, as I anticipated delivery day I wanted to make sure everything was OK, clearing any obstructions to make delivery easy for both me and installation team.
Day of delivery arrived this morning (Thursday 24 April), and as promised about 7.50am got a call from Andy saying they were 20-30 minutes away.
Andy knocked on the door, introduced himself,greeting me with a smile. Told me that Gaz was just sorting out unloading the machine while he looked at the space.
I was extra pleased at the fact that Andy wiped his shoes on the mat, other delivery services I've had have not even considered something so small but makes a difference to the service they provide.
Both Andy and Gaz were super pleasant, ran through the basics of the machine, and left the house without any mess like a previous machine delivery from Amazon, that was returned. The job was effortless, despite at first instance the machine didn't fit through the galley kitchen, they said it was fine, they just needed to turn it round, and doing so, all was fine.
If you want affordable products that doesn't undervalue customer service, then Borshch is the place to go, from start to finish it's been a positive experience, and I'll consider Borshch for future household appliances from now one. Thanks Ali, Andy and Gaz for making this a positive experience for me. Give the guys a raise, looking at other comments these guys all work extremely hard to ensure they cause the company no disrepute, so once again thanks all who assisted me.

Great experience,good customer service from delivery drivers(Gaz and Andy). Will recommend this company to anyone.

Andy and Gaz, Digbeth store - both did an AMAZING job, the service was excellent and they were so kind and helpful, really recommend. They gave excellent advice as well for what needs to be done to care for the product and prior to turning it on, etc.
Thankyou!!!