Boxall Brown & Jones Reviews 

161
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We sold our house through the Belper branch after reading positive reviews from other sellers. Jo, Yvonne and Danielle were brilliant throughout the whole process, but particularly during the stresses... See more

Rated 5 out of 5 stars

Have used BBJ on three occasions over the past few years to manage the sale of various properties. The whole experience from start to finish has been handled impeccably on their behalf. All staff ar... See more

Rated 5 out of 5 stars

We currently use BBJ for our property rentals. The have outstanding service and always give their best. We have been super impressed with their deducated staff who really go the extra mile. The offic... See more

Rated 5 out of 5 stars

From valuation to marketing took only a few days and the house sold within 24 hours. When it later fell through due to buyer’s serious illness and it had to go back on the market it again all happened... See more

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Company details

  1. Estate Agent

Information provided by various external sources

Boxall Brown & Jones are a leading independent firm of highly qualified chartered valuation surveyors and estate agents operating throughout Derbyshire with offices in Derby City Centre, Allestree & Belper.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.7

All reviews

(161)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

FLAWLESS SERVICE FROM START TO FINISH.

FLAWLESS SERVICE FROM START TO FINISH.

Anthony and the team were professional, polite and very efficient throughout.
Communication was particularly good, they were very proactive and always pleasant to deal with.
BB&J matched us with potential buyers, organised viewings and achieved a sale in a matter of days.

5 July 2018
Unprompted review
Rated 5 out of 5 stars

Overall we were very happy with the service provided

Overall we were very happy with the service provided. They were always available when we needed to contact them and very pleasant and calm to talk to. The office in Allestree were very good at keeping in touch when we were negotiating the purchase and the Derby office were excellent in getting a higher price than the original offer on our sale.
Towards the end of the process we felt we could have a had a bit more guidance on when exchange of contracts might take place. We were under the impression that the chain was more advanced than it was which caused us to rush through some decisions unnecessarily.
We would certainly use them again and would recommend them to anyone.

28 April 2018
Unprompted review
Rated 5 out of 5 stars

Very good agents

Very thorough with their property valuation and good communication throughout the process.
Friendly agents and always polite and pleasant in communications.

3 April 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding Service with great attention to detail

We have used BB&J for 5 Sales in the last 10 years with a total value in excess of £1m. We live in the South East and need good levels of support when selling property, we were also looking for good value - BB&J deliver it ‘spade fulls’ - Highly recommended.

29 March 2018
Unprompted review
Rated 5 out of 5 stars

BBJ were excellent from start to…

BBJ were excellent from start to finish, amazing customer service, professional, efficient and helpful staff. Jo, Georgia and Jordan in the Belper office looked after us exceptionally well. We were kept fully updated throughout the process, and they helped us navigate some very stressful times. We would 110% recommend them.

20 March 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Estate Agents!!

Boxall Brown and Jones have helped my family sell our house and move into the house of our dreams! They have been efficient, contactable and incredibly helpful. They are very quick at contacting you and are always available to take your call which I feel is so important. Although moving house is stressful, BBJ help you all along the way and if anything reduce your stress levels as they are so good at what they do. A massive thanks to everyone in the Belper office, especially Jo and Jordan!! We would recommend without hesitation.

8 March 2018
Unprompted review
Rated 5 out of 5 stars

We recently completed our house…

We recently completed our house purchase with Jordan Jones at the Ripley branch who was fantastic to day the least . He was professional and friendly throughout what was at times a difficult process. Nothing was ever too much hasstle and I would certainly use these guys if we ever come to sell again one day
Thank you again - all the best to you !
Sophie & Wesley

7 March 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

We chose BBJ Belper to help us sell our house after getting recommendations from friends. Everyone at the office was very friendly and helpful and their approach was professional yet personal at the same time. I wouldn't hesitate to recommend them to anyone.

26 February 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommend BBJ

Highly recommend BBJ, friendly, efficient staff, from the moment my home went up for sale, to the day I moved, (which took less than three months) everyone at BBJ was extremely helpful and very customer focussed. If you're looking for a reliable and trustworthy EA, look no further.

6 January 2018
Unprompted review
Rated 5 out of 5 stars

Boxall Brown & Jones

BBJ kept us informed throughout the process and were quick to respond to any queries. The sale stalled a couple of times but the service never faltered

24 November 2017
Unprompted review
Rated 5 out of 5 stars

What a fantastic team at Belper

What a fantastic team at Belper. We was always kept informed of the sale and purchase of both properties. Even when minor issues crept in the information was always there and kept fully informed. By far the best estate agents I have had the pleasure of dealing with and definitely will be using Boxhall Brown & Jones for my next sale. Thanks to all at the Belper office.

16 November 2017
Unprompted review
Rated 5 out of 5 stars

Boxall Brown & Jones Belper office …

Boxall Brown & Jones Belper office handled our house sale professionally and efficiently, they were available when required to answer questions or discuss details of the house purchase and sale. Thank you for helping our house move go smoothly!

8 November 2017
Unprompted review

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