Box of Hugs London Reviews 2,483

Excellent service. I was concerned about the delivery because I had a very short window to schedule it to arrive and so I sent a message and was instantly messaged back by a lovely person who made me feel very reassured. They took the order name to make sure it was packed on time and the box arrived by 10am the next day! The contents were all of excellent quality, especially the bear and the crochet flowers. Incredible company, would definitely recommend.

Bought for a friend to cheer them up. Plenty of boxes to choose from and you can also make up your own. Easy to order and quick delivery. My friend loved it. Good value for money to show someone that you care. Have used before and will use again.

I was sending a birthday gift from the US to the UK and Box of Hugs was so easy to customize and order from. The box was delivered as expected to my friend, who was truly delighted. Then Box of Hugs realized one of the food items was slightly past the best by date and went above and beyond to resolve the quality issue, without any complaints from us! Honestly have never received such wonderful, proactive customer service. Will be using them for all my UK gifts in the future.

I have used Box of Hugs twice now and both times it has been a great success with both the recipients delighted. The delivery was really speedy and the goods are high quality and presented really well. Great company, highly recommended.

I've ordered two boxes from Box of Hugs for different people, for different occasions, and been so impressed with them. The choice of gifts is excellent, my recipients have been so delighted by them and they're always delivered quickly and clearly put together with care. I love that this is a family run (sisters) business. It feels a very personal service, and that they really love what they do. I'll definitely be ordering from them again 🙂

Great company! I had a lot of fun picking the items to go in the box, which added a lovely personal touch. Easy to use and delivered quickly, with a great range of products. Would definitely use again!

We originally received a box of hugs from a relative and have since sent 3 boxes of hugs to separate friends who all were thrilled with them. The most recent box was to our lovely optician who never fails to spread her joy.
We highly recommend this business for quality gifts, good food and great service. It always brings us pleasure to send these boxes.

An incredible business that is so perfectly female & family run! From attention to detail, organisation and a great website, I choose box of hugs every time we want to share some recognition or love at my work place! Always exactly on time, and perfectly executed - It makes such a difference to have a customised hamper for our staff. No more £200 hampers of random biscuits and wine, the items here are all fun, engaging, and tasty!

Would definitely use again very efficient and good ideas. I made a mistake on address so I emailed got a quick response and problem was sorted. Thank you.

Box of hugs delivered a lovely box of things to my Auntie - She was thrilled 😁

fantastic customer service as they identified an ordering error. Great sympathy gift

Great gifts and swift delivery

Great idea.. brought a smile to my daughters face after a break up

Gifts were very well recovery and really cheered my daughter up when she was unwell. Fast delivery. Would highly recommend

Lovely hug to send for a bereavement- they really appreciated it

Great choice, easy to follow ordering instructions, arrived quickly, cute little crochet flowers are a lovely keepsake. My friend loved her hug.

Just a lovely company and lovely gift to give.. highly recommend

Have used these a few times, such a lovely idea. I know its put a smile on some faces

Mum loved her birthday present from box of hugs and no problems with delivery. Love the variety of gifts for every occasion. Will be back for sure.

Fabulous to be able to create your own box with so much choice available. Was really easy to do. Delivery was quick and the recipient was thrilled with his get well goodies