Box of Hugs London Reviews 2,488

Beautiful presentation, would highly recommend, thank you!

Lovely goods, efficient service. Great to support a family business, particularly women.

Easy-to-use website, great choice of gifts and excellent customer service.

Such lovely presents - order was shipped and delivered quickly and receipt loved it.

Ordering from the US for delivery in the UK, the website was very easy to navigate and it was fun and easy to build the box.
My cousin was very happy with her Get Well gift.

Hi it’s a really great gift and absolutely will use again. I made my own box due to dietary etc but the selection was fab. Thanks

Excellent customer service, I made a mistake and a real friendly human contacted me! Super friendly, super helpful, all resolved. The gifts were amazing and I loved being able to pick the perfect gifts for my person, great range and well priced. I will definitely use them again, so nice when you are abroad and can send a thoughtful gift.

I was kept informed about my order straight away and shipping information was regularly updated as well. My order was delivered on the right day and my sister loved it!

Came across this company by pure accident when looking for a gift to cheer a friend up and it was just what I wanted. The pre packed boxes looked great but then being able to choose your own items was brilliant and so many things to choose from. I had to stop myself from picking too many items for the box size I had selected. When received my friend was really impressed by the items and the packaging. Will definitely use again. Thank you x

Have used Box of Hugs a couple of times now. I always get a excited thank you message from the recipients! Gifts come quickly and are always packaged well. Theres a great selection to choose from, Will continue to use 😊

Great choice and recipients absolutely loved the gift

Concept is great.
I ordered a box of hugs to send to a family member. The contents are good. I would of preferred the tea pig box to the substituted x2 sachets as they are better & also look more presentable in the box, additionally notification prior to any changes would of been helpful to check any substitutions are satisfactory & to ask if I would still like to continue with my order.

Ease of ordering. Selection of suitable gifts. Recipient delighted.

Great choices to make a box really personalised. Easy to use website. Box arrived the next day and the recipient was delighted :)

Prompt delivery, on schedule - and very well received.

I was really pleased to come across this store on line to send my niece a get well soon book.
Great service from ordering to delivery.
Great quality products.
Highly recommended and I will definitely be using them again.

Really helpful staff, made a last minute change for us quickly. Delivered on time and really helped cheer a friend up.

Kind, caring,empathetic and always willing to help and answer any queries.

After placing my oder I noticed I had made a stupid mistake on the delivery adddress. I emailed Box of Hugs to let them know and I quickly got a reply back letting me know that the mistake had been rectified. The box was delivered to my sister who loved it! She took a photo to show me how the items had been arranged, which looked very lovely. I will be returning to Hugs in a Box very soon. Thank you.