Boylins Self Store Reviews 

106
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful support, ensuring a quick and easy setup process for everyone. People also highlight the clean facilities, secure units, and very reasonable prices that offer great value for money. However, some people mentioned occasional challenges such as communication delays or concerns about rates for longer rentals. Consumers still appreciate the highly convenient locations and the flexibility of accessing their stored items safely throughout the week. Reviewers ultimately recommend the business for reliable and honest service consistently delivered by a dedicated team.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth, seamless, and reliable experience with clear... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Location

People report positive experiences with location, highlighting good easy access into the yard with wide roads... See more

Price

Clients share positive opinions on price, consistently highlighting very reasonable rates and fair costs... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting stellar and fantastic support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely recommended. I have storage container at the Wakefield Road site in Barnsley. Much better than having a standard storage unit! Rather than have to unload your van and push a troll... See more

Rated 5 out of 5 stars

Our 2nd time using Boylins self store at Gilroyd and highly recommend. The staff we have dealt with are friendly and helpful and containers are secure and good condition. Would definitely use them a... See more

Rated 5 out of 5 stars

Previously I rented at unit at their Barnsley site whilst preparing to move house. The unit perfectly suited our needs, and at the end of our rental period exiting both the site and the agreement was... See more

Rated 5 out of 5 stars

Perfect communication from staff on all issues, quick and easy set up and allocation, of clean units, very reasonable prices in a tidy secure and accessible yard. Can't fault it. Just what I'm looking... See more


Company details

  1. Self storage facility

Written by the company

We focus on the commercial property and storage market, providing storage and small lock up/starter units for personal self-storage, young businesses starting out, or those who are experiencing growth and need that extra space.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(106)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Number one for storage 👍🏻

I can’t say enough about how helpful the team have been, I had an issue with my container and they where so helpful to get me in to another container within days not only that they went out of there way to get it treated with a special treatment so I didn’t have any other issues. Very helpful when you call and good at keeping you up to date with day to day running and security 👍🏻 Merry Christmas to you all 🎄

22 December 2025
Unprompted review
Rated 3 out of 5 stars

Not very easy to use

Very easy to use, easy access during (long) opening hours. Monitored 24/7. Easy to set up and pay. Very friendly and helpful staff. Conveniently located - choice of locations dependent on storage needs. We’ve been using them for a few months now with no issues.
Additional- was locked out over new year and never got an apology. They changed the locking system, but now it’s not really disability friendly by the sounds of it, so I’ll have to take someone just to get through the gate.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Used these for years

Used these for years. Never had any issues. The containers are dry and safe. Overall, I've been more than happy with there service.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

The staff in the office were very helpful with the information and set up of my storage container. I was even sent a map of the site so I could choose my plot, which was very convenient due to me having a large van. I was also given a premium container for the same price. I am very pleased with the service I have received and how easy everything has been 😊
Many thanks Kerry Webb

10 December 2025
Unprompted review

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