Boylins Self Store Reviews 

106
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful support, ensuring a quick and easy setup process for everyone. People also highlight the clean facilities, secure units, and very reasonable prices that offer great value for money. However, some people mentioned occasional challenges such as communication delays or concerns about rates for longer rentals. Consumers still appreciate the highly convenient locations and the flexibility of accessing their stored items safely throughout the week. Reviewers ultimately recommend the business for reliable and honest service consistently delivered by a dedicated team.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth, seamless, and reliable experience with clear... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Location

People report positive experiences with location, highlighting good easy access into the yard with wide roads... See more

Price

Clients share positive opinions on price, consistently highlighting very reasonable rates and fair costs... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting stellar and fantastic support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely recommended. I have storage container at the Wakefield Road site in Barnsley. Much better than having a standard storage unit! Rather than have to unload your van and push a troll... See more

Rated 5 out of 5 stars

Our 2nd time using Boylins self store at Gilroyd and highly recommend. The staff we have dealt with are friendly and helpful and containers are secure and good condition. Would definitely use them a... See more

Rated 5 out of 5 stars

Previously I rented at unit at their Barnsley site whilst preparing to move house. The unit perfectly suited our needs, and at the end of our rental period exiting both the site and the agreement was... See more

Rated 5 out of 5 stars

Perfect communication from staff on all issues, quick and easy set up and allocation, of clean units, very reasonable prices in a tidy secure and accessible yard. Can't fault it. Just what I'm looking... See more


Company details

  1. Self storage facility

Written by the company

We focus on the commercial property and storage market, providing storage and small lock up/starter units for personal self-storage, young businesses starting out, or those who are experiencing growth and need that extra space.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(106)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I use this company for my storage…

I use this company for my storage needs, bang on easy to use, everything explained in the email and so easy to access site. Glad i used them to be fair. I'm a roofing contractor skyguard , so im always in and out and never no issues,

20 December 2025
Unprompted review
Rated 4 out of 5 stars

Great customer service

Despite some issues the customer service from the lovely ladies and gents at Boylins has been stellar! They are alway keen and prompt to help us resolve issues and support us in keeping our stuff safe. Holly and Jasmine are always especially kind understanding and helpful

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend good secure storage

Our 2nd time using Boylins self store at Gilroyd and highly recommend. The staff we have dealt with are friendly and helpful and containers are secure and good condition. Would definitely use them again and have no hesitation recommending them. Pricing is fair too!

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Fair pricing, modern dry storage facilities, secure gated compound and staff are always available to help if needed. Highly recommend to all.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Convenient location

Convenient location. Safe and secure. Hours of access reasonably convenient but perhaps a little restrictive on evenings and weekends for personal use.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been really happy with the storage…

I’ve been really happy with the storage company we use. The site is very accessible and easy to use, with straightforward access and clear instructions. The staff are always friendly and helpful, and I’ve had no issues at all with the service. I’d happily recommend them to anyone looking for a reliable storage option.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

I couldn't recommend Boylins Enough

I couldn't recommend Boylins enough.There staff are really friendly and efficient. From initial contact I was assign the container within 24 hours, they always respond to queries, calls and emails providing a really good service and are always happy to help with any queries.

11 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look